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Alex Ayala

Overview Reviews (100) Inventory (566)

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Alex Ayala

Alex Ayala | Page 6

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

Hometown is Baldwin Park and I enjoy the auto industry.

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4.5

100 Reviews

Hometown is Baldwin Park and I enjoy the auto industry.

Overview Reviews (100) Inventory (566)

Dealership Experience

21 yrs, 8 mos

Industry Experience

21 yrs, 8 mos

Specialties & Trainings

Toyota Certified Service Specialist

4.5

100 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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100 Reviews of Alex Ayala

May 08, 2023

Dealership Rating

Employee Rating

Alex was a friendly and helpful service representative. My vehicle was handled very professionally with all the issues. Awesome place to spend some times at as well. My vehicle was handled very professionally with all the issues. Awesome place to spend some times at as well. More

by Rudy L

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 08, 2023 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota and make sure you hurry back

November 09, 2022

Dealership Rating

Employee Rating

I was so extremely upset with the grease marks from the mechanic left in the interior. mechanic left in the interior. More

by tonyesperi66

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Albert Lopez

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Nov 09, 2022 -

Longo Toyota responded

Good Morning - Did you have a chance to speak with a service manager on duty on this day?

Nov 09, 2022 -

tonyesperi66 responded

Yes.

September 25, 2022

Dealership Rating

Employee Rating

Alex Ayala and Nolie are the Greatest and Most Honest Advisors. I am so grateful for that! Advisors. I am so grateful for that! More

by Sotothegreat

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 26, 2022 -

Longo Toyota responded

Thank you for the smile - Team Longo

Sep 26, 2022 -

Sotothegreat responded

Thank you Longo Toyota for treating me and my older sister like family. We have bought Toyotas since the 1969. My very first car was a 1969 Toyota Corona. Hats off to one of your most Honest advisors: Mr. Alex Ayala .

September 13, 2022

Dealership Rating

Employee Rating

Longo Toyota is getting more better every time and excellence and doing a good good! excellence and doing a good good! More

by Turo5447

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 13, 2022 -

Longo Toyota responded

Thank you for the 5-Star rating about your service visit to Longo Toyota

August 10, 2022

Dealership Rating

Employee Rating

Excellent service and Alex Ayala good customer service he explained everything about my Camry thank you explained everything about my Camry thank you More

by Liliana1893

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 10, 2022 -

Longo Toyota responded

Thank you for entrusting the service team @ Longo Toyota to handle your auto care needs.

August 05, 2022

Dealership Rating

Employee Rating

Always prompt, efficient, personable and respectful. I have been coming here to get my car serviced since 2003. I have been coming here to get my car serviced since 2003. More

by sushimaru

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 05, 2022 -

Longo Toyota responded

THANK YOU for being the most important part of our business and here's to many more years - Team Longo

July 31, 2022

Dealership Rating

Employee Rating

The experience was great. The service advisor communicated efficiently and timely. I will definitely bring my truck back The service advisor communicated efficiently and timely. I will definitely bring my truck back More

by Anelmarygomez

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 01, 2022 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota Svc Dept with you auto care needs. Make it a great day and hurry back!

July 29, 2022

Dealership Rating

Employee Rating

First time at Longo Toyota & I have no complaints! Very friendly & it was a easy process. Very friendly & it was a easy process. More

by Vanessaf_montes

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 29, 2022 -

Longo Toyota responded

Welcome to the Longo Family!

July 15, 2022

Dealership Rating

Employee Rating

Great services greT smile i love longo cuz they treat every where u around every one smile simply they all owesame over all I get the right service every time I visit have a great one LONG every where u around every one smile simply they all owesame over all I get the right service every time I visit have a great one LONG More

by Samuel Ghezae

Quality Of Work

Recommend Dealer

Yes

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Jul 15, 2022 -

Longo Toyota responded

Happy Friday and THANK YOU for the 5-star DealerRater rating about your service visit @ Longo Toyota. Have a wonderful weekend and hurry back

July 13, 2022

Dealership Rating

Employee Rating

My car engine have noice when stop, Longo Technician didn’t find the problem but still charged $175. It should be credit back. didn’t find the problem but still charged $175. It should be credit back. More

by minhphung_2000

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rob McGuire

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Jul 15, 2022 -

Longo Toyota responded

Thank you for talking with our Service Manager, Rob McGuire and please know if you have any other questions, please do not hesitate to contact Rob, he's always here to listen. Team Longo

Jul 21, 2022 -

minhphung_2000 responded

Hi Rob; today I change the New drive belt tensioner; my car engine noise go off. (Belt tensioner I purchased from Longo Toyota part department $180.00) and the shop charge $80.00 for installation. As you say will credit back $175.00 for me. Best Regards, Minh

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