Alex Ayala
Alex Ayala at Longo Toyota

Alex Ayala | Page 8

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

Contact Me
4.5
100 Reviews

Hometown is Baldwin Park and I enjoy the auto industry.

Dealership Experience

21 yrs, 8 mos

Industry Experience

21 yrs, 8 mos

Specialties & Trainings

Toyota Certified Service Specialist

4.5

100 Reviews

Write a Review

100 Reviews of Alex Ayala

March 26, 2022

Dealership Rating
Employee Rating

I really like taking my cars to Longo Toyota. I can drive up without an appointment and they take really good care of my cars. More

by Domingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noli Evangelista, Mandi Davis , Donovan Toledo

Mar 28, 2022

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your servicing needs

March 19, 2022

Dealership Rating
Employee Rating

I took my vehicle loan to get an oil change and it cost me a whole lot more than what I expected. I got a phone call from you guys informed me that my vehicle suffered some bumper damage under your care. I More

by abegab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 21, 2022

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and allowing us this opportunity to review and respond. Our Service Manager, Matthew Menendez tried contacting you today, March 21, 2022 but was unsuccessful. He did leave his direct contact information. He looks forward to hearing back from you to discuss in detail D: 626.652.3614 E: Matthew.menendez@longotoyota.com

March 12, 2022

Dealership Rating
Employee Rating

Although having a migraine headache, service was not exceptional and checkout very in courteous. Will not go there again More

by Annnhall466
Customer Service
Price
Recommend Dealer
No
Mar 15, 2022

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and would like to extend our apologize for your less-than-satisfactory visit. Because your experience is important to us, we would like to discuss this matter directly. Our Service Manager, Matthew Menendez can be reached at: D: 626.652.3614 E: matthew.menendez@longotoyota.com We look forward to hearing back from you

March 11, 2022

Dealership Rating
Employee Rating

Clean and prompt serving, lots of amenities if you are a waiting for your car. More

by rjfmeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul LeBlanc

Mar 11, 2022

Longo Toyota responded

We're honored to serve you - Team Longo

March 09, 2022

Dealership Rating
Employee Rating

Car was finished, No text telling me it was done, waited 1 1/2 hrs after it was finished More

by mickman1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2022

Longo Toyota responded

Thank you for sharing your viewpoint and because of your feedback, we will be a better ran company today, than we were yesterday - Team Longo

February 18, 2022

Dealership Rating
Employee Rating

The new "paperless" should not be forced on those challenged with electronics. Service Manager McGuire stated it would be no problem requesting printed receipt but observed cashier's were not coopera More

by Cameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob McGuire, Mandi Davis

Feb 18, 2022

Longo Toyota responded

We appreciate you bringing this matter to our attention both on social and the manufacture survey. Your feedback has been shared with the Cashier Mgmt team.

January 30, 2022

Dealership Rating
Employee Rating

Friendly , politely, prompt excellent services. Provide free car shatter services if requested. Will recommend friends and relatives. More

by danny hii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jenny Cabrera-Tellez, Teddy Chiu, Danny Guerrero

Jan 31, 2022

Longo Toyota responded

Thank you for all your trust in our dealership and make sure you hurry back - Team Longo

January 28, 2022

Dealership Rating
Employee Rating

This is by far the best Toyota to go to for all your This is by far the best Toyota to go to for all your needs The best service department. If you’re a Toyota owner, this is the place to go. More

by josema1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2022

Longo Toyota responded

WOW - this is certainly very rewarding, to read how you feel about Longo Toyota - It's an honor to serve you - thank you for the smile!

January 23, 2022

Dealership Rating
Employee Rating

Very fast response and understanding what I need. I use the discount coupon for the oil change and tire rotation, I saved some money in Longo Toyota. Great service! Customer : Sam 1-15-2922 More

by sam_ho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2022

Longo Toyota responded

Thank you for the shout out on DealerRater and honored to serve you - Team Longo

November 28, 2021

Dealership Rating
Employee Rating

Longo services are the best services I got in my life professional front desk and back than you More

by elzipoteinc@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mandi Davis

Nov 29, 2021

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater about your visit to Longo Toyota - We're honored to serve you - Team Longo

Nov 30, 2021

elzipoteinc@att.net responded

Longo Toyota is professional

Dealership Inventory (566 Vehicles)

used 2021 Honda Odyssey car, priced at $34,488
2021 Honda Odyssey
used
Gray exterior
10-Speed Automatic
FWD
used 2021 Toyota Mirai car, priced at $10,788
2021 Toyota Mirai
used
White exterior
1-Speed Automatic
RWD
used 2022 Toyota Tundra car, priced at $40,688
2022 Toyota Tundra
used
Gray exterior
10-Speed Automatic
4WD
used 2023 Toyota Tacoma car, priced at $38,988
2023 Toyota Tacoma
used
White exterior
6-Speed Automatic
4WD
used 2023 Toyota Tundra car, priced at $44,688
2023 Toyota Tundra
used
Blue exterior
10-Speed Automatic
4WD
used 2023 Toyota Highlander car, priced at $29,988
2023 Toyota Highlander
used
Gray exterior
8-Speed Automatic
FWD