12 Reviews
Write a Review12 Reviews of Alex Brixie
November 30, 2020
William López es como mi hijo, muchas gracias. Compramos un nuevo pasaporte Honda y nos encanta. A mi familia le encanta y vamos a enviar a todo el mundo que sabemos que está buscando un Honda a william gra un nuevo pasaporte Honda y nos encanta. A mi familia le encanta y vamos a enviar a todo el mundo que sabemos que está buscando un Honda a william gracias de nuevo y felices vacaciones More
November 30, 2020
Want to thank william lopez and the employees over at river oaks Honda. This was a very pleasant buying experience. We came in looking for a Audi and ended up buying a brand new Pilot thanks guys river oaks Honda. This was a very pleasant buying experience. We came in looking for a Audi and ended up buying a brand new Pilot thanks guys More
Other Employees Tagged: Will
August 29, 2020
Outstanding professional service by the sales and finance team. Very clean and safe environment during the pandemic as well. Jeffery “JP” Parham really went the extra mile to answer all of my questions a team. Very clean and safe environment during the pandemic as well. Jeffery “JP” Parham really went the extra mile to answer all of my questions and make me feel comfortable and non pressured in my decision to buy a new Honda. I would recommend this dealership and Sales Consultant to anyone that’s considering purchasing a new vehicle. Richard Kennedy More
Other Employees Tagged: Jeff Parham
June 22, 2020
Buyers beware! Do not shop here. We are from out of state. We saw a newly dropped price on a used Yukon. We called and expressed interest on Saturday and asked to work us up a deal. We were trading a c state. We saw a newly dropped price on a used Yukon. We called and expressed interest on Saturday and asked to work us up a deal. We were trading a car at that time. We waited 7 hours on Monday before getting a trade in price from Mike after calling them over 7 times throughout the day. We wanted to buy the Yukon obviously at their asking price. After receiving their offer on our trade, I declined and told them I would just take the Yukon at their listed price with no trade in. We would put 10k down and finance the rest. We got kickback over and over like they didn’t want us to buy. After more phone calls the used manager, Eddie, finally sent us a price breakdown. They were charging us for a $1700 Napleton Platinum experience and a $499 gps tracker. This being a terrible experience from the beginning was far from a platinum experience. It is an optional warranty per a finance guy with their company at another store. I won’t name him because he was the only helpful person we spoke with. We were trying to drive 10 hours and pay their asking price. We were told by this store that this was not optional and they were tacking it on because they were losing so much on the vehicle already after sitting there 131 days. The GM Alex said they would lose the deal over it if we didn’t want to pay for it. This is a sorry way of doing business and I recommend you go elsewhere. I would love for the owners to have been involved and seen how shady this deal was. This is false advertising and terrible customer service. I hope this message reaches someone who cares. I have text, emails, and voice calls documenting sale prices from the beginning with no mention of adding on over 2k worth of mandatory charges once it’s time to pay, therefore, this is not slander or falsely accusing anyone of anything. These are facts. I plan to post this on their page and anywhere else everyday so no one gets this type of treatment.. More
Other Employees Tagged: Eddie Mohammad
May 05, 2020
The best in the Midwest! A must see!! My experience with Alex Brixie was amazing! I bought my third Honda today and this was by far the best experience I've had with the best product I've My experience with Alex Brixie was amazing! I bought my third Honda today and this was by far the best experience I've had with the best product I've ever owned! Alex truly made the process simple and enjoyable especially during these hard times. Thank you so much Alex for taking care of me and my family with white glove treatment! We appreciate you! More
May 04, 2020
Alex Brixie, the GSM makes sure every customer is riding in a vehicle after visiting Napleton River Oaks Honda. Victor nicest guy in the planet! in a vehicle after visiting Napleton River Oaks Honda. Victor nicest guy in the planet! More
Other Employees Tagged: Victor Hendrick
May 04, 2020
I could not believe how hard Alex Brixie worked with me to make sure I got into the right car!! If you are interested in a car stop in at Napleton River Oaks Jonda and ask for Alex the manager and you wil to make sure I got into the right car!! If you are interested in a car stop in at Napleton River Oaks Jonda and ask for Alex the manager and you will not be disappointed!!! More
May 02, 2020
Deceiving, dishonest, buyer beware I received an online quote. Spoke with Bernadette, who handles their online stuff. She was great. Then I was handed off to Alex. We spoke about the o I received an online quote. Spoke with Bernadette, who handles their online stuff. She was great. Then I was handed off to Alex. We spoke about the online price being what I would pay. I had a trade. He gave me a preliminary number. Then I was handed over to Victor, who tried to sell me $1500 in “extras” that I didn’t want. He then told me he would need to talk with Mike. Mike calls and is unaware of anything said to me up to this point. He then gives me an out the door price $4000 more than I was quoted before. I asked him to help me understand where he got that number. He couldn’t. He said he was going to call me right back. Never heard back. I texted, called, but nothing. I actually wanted to buy a car! I was told these guys were sneaky. They were right. More
Other Employees Tagged: Victor Hendrick