Alex Brixie | Page 2

Deceiving, dishonest, buyer beware I received an online quote. Spoke with Bernadette, who handles their online stuff. She was great. Then I was handed off to Alex. We spoke about the o I received an online quote. Spoke with Bernadette, who handles their online stuff. She was great. Then I was handed off to Alex. We spoke about the online price being what I would pay. I had a trade. He gave me a preliminary number. Then I was handed over to Victor, who tried to sell me $1500 in “extras” that I didn’t want. He then told me he would need to talk with Mike. Mike calls and is unaware of anything said to me up to this point. He then gives me an out the door price $4000 more than I was quoted before. I asked him to help me understand where he got that number. He couldn’t. He said he was going to call me right back. Never heard back. I texted, called, but nothing. I actually wanted to buy a car! I was told these guys were sneaky. They were right. More

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The worst and most deceptive dealership. They will tell you a price initially and then deny it. Don’t waste your time at this location. you a price initially and then deny it. Don’t waste your time at this location. More

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Excellent Customer Service and Amazing Deal!!! Victor, Victor, Victor (our sales agent) drove a hard bargain and wouldn't let me leave without the next car of my dreams. He was very patient, under Victor, Victor, Victor (our sales agent) drove a hard bargain and wouldn't let me leave without the next car of my dreams. He was very patient, understanding and great sales agent. Alex (General Sales Manager) and Victor were a great team in getting me the right deal and the right car that worked well for me and my family. I highly recommend doing business with these two and if not with Napleton's River Oaks Honda. You will not be disappointed. More

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