Alex Burns

First spoke to a dan he did not respond. Spoke with an Alex I believe he turned it back to Dan a brief. In redaction happed while he was taking care of his baby !!! Then Dan did not respond Spoke with an Alex I believe he turned it back to Dan a brief. In redaction happed while he was taking care of his baby !!! Then Dan did not respond to calls or texts, received a call from a manager that he will call me tomorrow at 2 o. Nothing. Tried to get in contact with Dan but again again unresponsive. Called again spoke to a don who wanted to call me right back. That did not happen either . Be careful those people have no idea how to treat a customer or are not managed well. Horrible experience e More

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Dan was great. He worked with us to make sure we had a great experience. He worked with us to make sure we had a great experience. More

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Alex Burns was very helpful getting my truck ordered and kept me informed on what was going on. When it arrived at the dealership we flew in and he picked us up at the airport right on time and had everythi kept me informed on what was going on. When it arrived at the dealership we flew in and he picked us up at the airport right on time and had everything ready to go at the dealership from the truck to the paperwork. Thank you!!!!! More

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Salesperson is knowledgeable,informative and considerate without pressuring the customer. Accessories personnel are polite and take interest in the customer’s needs. without pressuring the customer. Accessories personnel are polite and take interest in the customer’s needs. More

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Very friendly staff.Service department was great to work Very friendly staff. Service department was great to work with Alex and Luke are great people to work with. Explaining everything that I needed to Very friendly staff. Service department was great to work with Alex and Luke are great people to work with. Explaining everything that I needed to know. More

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Alex at Jeff Belzer's is the Best! I came to Belzer's in New Prague 3 years ago to lease a Jeep because they were the only place in MN with the make and color that I wanted and had exce I came to Belzer's in New Prague 3 years ago to lease a Jeep because they were the only place in MN with the make and color that I wanted and had exceptional service from the minute I walked in. My lease was ending in May this year, but I was already over miles so I called my sales guy Alex Burns and let him know my situation. He gave me all of the details of what it would cost to end my lease early and actually advised me to wait until my lease ended because I would end up paying about the same amount and would get to drive my car for 4 more months. About 3 weeks later he called me back with a great deal on a new Jeep that would actually save me money even with ending my lease - the fact that he had kept me in mind and called me when he knew the timing was better instead of rushing me into something was truly one of a kind service! Alex and his team went above and beyond to help me find the car that I loved and I'll definitely be calling on them for all future car needs! More

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New Jeep Everyone was friendly. They talked us through the leasing experience and made it easy to understand. We would definitely go back again in the future. Everyone was friendly. They talked us through the leasing experience and made it easy to understand. We would definitely go back again in the future. More

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Too Buzy to Help. We met with a salesperson and was asked for 5 minutes to finish up on something. 20 minutes plus later we were met in the sales lot where we had found We met with a salesperson and was asked for 5 minutes to finish up on something. 20 minutes plus later we were met in the sales lot where we had found the car. We also asked to drive an Escape and were given one to try out. When we returned, we were told the salesperson had to run over to the Chevy lot, but they would call the salesperson back. After more than 10 minutes, we left. We did not have any other sales person or manager ask if they could help us. And if our sales person had asked for help from one of the staff, maybe we would not have purchased a new Hyundai that day. More

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Alex has won two of three of or auto purchases in the last two years. He personally offers a very friendly approach, doesn't offer the push back that most dealers try, and has always made good on in the last two years. He personally offers a very friendly approach, doesn't offer the push back that most dealers try, and has always made good on his offers. He is reliable and trustworthy. He is our go to guy. More

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