Alex Chu
Alex Chu at BMW of Freeport
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Alex Chu | Page 2

Client Advisor

BMW of Freeport

291 West Sunrise Hwy
Freeport, NY 11520

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4.8
54 Reviews

Languages Spoken

English English

Mandarin Mandarin

4.8

54 Reviews

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54 Reviews of Alex Chu

September 06, 2023

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Employee Rating

Easy to find. Beautifully maintained dealership. Staff very friendly. So pleased we chose them over other BMW dealerships in our area. We further lucked out by More

by MikeC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giannis Metekidis

Sep 08, 2023

BMW of Freeport responded

Hello, we are delighted to know that you had a pleasant experience here at BMW of Freeport. We are pleased to read that you chose us among other BMW dealerships in your area. We are especially thrilled to read that you had the pleasure of working with our Sales Team. We look forward to seeing you again in the future.

September 06, 2023

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We are now the proud owners of a beautiful white X5 from Freeport, NY dealership. By pure luck, we walked in and got Giannis as our Client Advisor. I’m sure other Client Advisors there are excellent, but I More

by Ozana C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giannis Metekidis , Receptionists all very friendly!

Sep 08, 2023

BMW of Freeport responded

Hello, we are so pleased to read that you bonded with our Sales Team and that the process of buying your new BMW X5 was smooth sailing. We understand that the decision of selecting the right dealership and team to work with can be monumental and we are so glad that you chose BMW of Freeport. We believe that it is important that our customers enjoy the entire process from start to finish and that they have a reliable professional to help them through it. We really appreciate your recommendation, and we thank you for taking the time to share your positive experience with us. We look forward to working with you in the future.

September 05, 2023

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Employee Rating

The personal at BMW of Freeport were polite and professional. The sale advisorJonathan MrGardiner is knowledgeable and patient. The lease process was seamless. More

by Dshibbert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Gardiner

Sep 06, 2023

BMW of Freeport responded

Hello. Thank you for highlighting the seamless leasing process you experienced with our team. Your 5-star review of our polite, knowledgeable, patient, and professional Sales Team here at BMW of Freeport is much appreciated.

August 01, 2023

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Everyone at the dealership, especially Frank, was extremely helpful in making the process of buying my new car as quick and painless as possible. They were very responsive and were able to answer all More

by IUkelley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Gaeta

Aug 02, 2023

BMW of Freeport responded

Thank you for your recommendation and 5-star review of the quick and painless buying process you enjoyed with our extremely helpful Sales Team here at BMW of Freeport. Being very responsive and thoroughly answering questions are always a top priority for us as they help to provide an excellent customer experience. Thank you for your nice feedback.

July 30, 2023

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Very professional knowledgeable answered all our questions made the appointment on a personal side kept in touch with me with updates on delivery time and was very thorough when giving me instructio More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Arakelyan

Jul 31, 2023

BMW of Freeport responded

Congratulations on your new vehicle, Karen. It is great to see that our Sales Team was professional, knowledgeable, and informative during your purchasing process. We appreciate your recommendation and would love to do business with you again here at BMW of Freeport.

July 25, 2023

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Employee Rating

This dealership is nicely laid out on the inside. On entering you are greeted with an air of friendly professionalism. Nikeisha Yee, the salesperson I dealt with was very helpful and friendly. She gu More

by sahidbacchus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nikeisha Yee

Jul 25, 2023

sahidbacchus responded

This dealership is nicely laid out on the inside and there is adequate customer parking. On entering you are greeted with an air of friendly professionalism. Nikeisha Yee, the salesperson I dealt with was very courteous and helpful. She guided me through the entire process and kept updating me as to the arrival of the vehicle at the facility.

Jul 25, 2023

BMW of Freeport responded

Thank you for choosing our very helpful and friendly Sales Team here at BMW of Freeport for your purchasing experience. We appreciate you highlighting our great layout and the friendly professionalism you received during your visit. Your feedback and 5-star review are appreciated.

July 24, 2023

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This was a great experience. This was my second time leasing from BMW and this was by far a better experience. Jonathan is very personable and professional and I felt comfortable More

by JustcallmeNy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Gardiner , Jordan

Jul 25, 2023

BMW of Freeport responded

Thank you for sharing your wonderful review. We are delighted to know that our Sales Team was knowledgeable, personable, and professional ensuring you enjoyed a great car-buying experience that you were comfortable with every step of the way. Congratulations on the new vehicle. Please don't hesitate to contact us at BMW of Freeport should you need any further assistance.

July 06, 2023

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I was very satisfied with my service. Staff was very efficient, accommodating and prompt. No long waiting. More

by Jmfk22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Scott , Joseph pagan

Jul 07, 2023

BMW of Freeport responded

Thank you for your great review. We are pleased to read our Service Team was accommodating, efficient, and prompt ensuring you had a satisfactory service experience here at BMW of Freeport. Don't hesitate to reach out to us for any future needs, we are here to help.

June 29, 2023

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David and the Team were wonderful to deal with. Kept me informed and always informative. More

by Mark M
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: David Arakelyan

Jun 30, 2023

BMW of Freeport responded

Mark, thank you for choosing BMW of Freeport and for noting the wonderful time you had with our team. Your 5-star review is greatly appreciated.

June 26, 2023

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Employee Rating

Kristen made the process of leasing a new car very easy and enjoyable. She was very knowledgeable about the vehicle and went above and beyond walking me through the cars features More

by Dellanta
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kristin Shelala

Jun 26, 2023

Dellanta responded

Dellanta Kristen made the process of leasing a new car very easy and enjoyable. She was very knowledgeable about the vehicle and went above and beyond walking me through the cars features

Jun 26, 2023

BMW of Freeport responded

Congrats on the new car, Dellanta. Our Sales Team is happy to have made the leasing process easy and enjoyable. We take pride in going above and beyond for our customers here at BMW of Freeport. Let us know if there is anything else we can do for you.

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