Alex Chung
Alex Chung at Mission Viejo Kia
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Alex Chung

General Manager

Mission Viejo Kia

28802 Marguerite Pkwy
Mission Viejo, CA 92692

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5.0
17 Reviews

As the GM at Mission Viejo Kia, I bring 20+ years of automotive industry experience to serve our clients. My focus is ensuring your car buying process is comfortable, straightforward, and satisfying. Our team is dedicated to understanding your needs, whether you're shopping for a new or pre-owned vehicle or need service or repairs. I strive to make every client feel valued and heard. Let's make your Kia experience enjoyable and successful together. Welcome to the Mission Viejo Kia family!

Dealership Experience

9 yrs, 3 mos

Industry Experience

25 yrs, 1 mo

Languages Spoken

English English

Korean Korean

5.0

17 Reviews

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17 Reviews of Alex Chung

March 08, 2024

Dealership Rating
Employee Rating

I've been buying cars for around 50 years and this was the best experience ever! Everyone treated us like family! Would recommend this dealership to all my friends and family! More

by muffinmike2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Maciel , Safue Alailima

Mar 08, 2024

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

December 26, 2023

Dealership Rating
Employee Rating

This was a great experience with Keivan and Kia. Thanks all staff and the delicious coffee 🌺🌺 More

by Reza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roozbeh Behrangi , Keivan Keyhanzad

Dec 27, 2023

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

October 12, 2023

Dealership Rating
Employee Rating

Best car-buying experience I've ever had. I felt no pressure and Bryan Oh went out of his way to make me happy. He cares about his customers, not just the sale. Thank you, Mission Viejo Kia! More

by Daralyoung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Oh , Robert Nelson

August 31, 2023

Dealership Rating
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Rooz took amazing care of us and in the end, we had one of the best experiences we’ve ever had at a car dealership. I would recommend Rooz and Mission Viejo Kia to anyone looking for a great experience fo More

by Jarty15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Hahn, Roozbeh Behrangi , Safue Alailima

Aug 31, 2023

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

August 11, 2023

Dealership Rating
Employee Rating

Performed oil change, tire rotation and point and inspections on time that was quoted. Also, installed software to correct voice navigation commands. Staff was friendly and did everything they were s More

by dmljjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saul Roman, Jeff Sanchez, Fernando Mendoza, Ivan Castrejon , Safue Alailima, Alex Cervantes, Bryan Chin

August 06, 2023

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Employee Rating

Organized, friendly, efficient, and hard working. Our experience from start to finish was top shelf! More

by jacobghaley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Sanzone, Steve Hahn

August 03, 2023

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Employee Rating

My experience was seamless thanks to the team at Kia Mission Viejo! Thank you Rooz and the entire team for your transparency and ease of purchase. More

by MH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roozbeh Behrangi , Safue Alailima

Aug 04, 2023

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

July 26, 2023

Dealership Rating
Employee Rating

Daniel is professional, courteous, straight forward and pleasant salesman. He took his time to answer all questions. Explained the process and took care of me. The whole dealership is straight forward and More

by rtayian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Oh, Daniel Maciel , Safue Alailima

July 16, 2023

Dealership Rating
Employee Rating

Jeff was great and very professional. All the repairs were consistent with the estimate. No surprises! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saul Roman, Jeff Sanchez, Fernando Mendoza, Ivan Castrejon , Safue Alailima, Alex Cervantes, Bryan Chin

July 03, 2023

Dealership Rating
Employee Rating

Sales did a very good job. Once we made our decision, getting the deal done took a long time because of a backup in finance. More

by JXS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Taylor , Adam Colinayo

1

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