Alex Clothier | Page 41

Super service and knowledgeable My 2018 450 GLS had the engine light go on and after I checked the gas cap and it stayed on into the next day I called and talked with Robb & Alex and My 2018 450 GLS had the engine light go on and after I checked the gas cap and it stayed on into the next day I called and talked with Robb & Alex and they both said they would suggest I come in to have it checked out and they would have a 'loner' car for me. I arrived at the service center with the light still on and when I stopped the car in the service bay...the Engine light went OFF !! So they took the car for both an early 20K service and a diagnostic of the engine light and found that my car had a bad seal in the gas cap. All was done and ready for my pick up early the next day. The team at Annapolis M-B service do a wonderful job of caring for your car. Truly a FIVE STAR SERVICE. Thanks so much. Art Roberts More

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Outstanding Customer Service My check engine light came on in my E class. I called Alex my service advisor. As usual knowing Alex, he provided excellent service. Gave me a Benz lo My check engine light came on in my E class. I called Alex my service advisor. As usual knowing Alex, he provided excellent service. Gave me a Benz loaner, fixed the issue, and washed the car. Thank you Alex, I am keeping my Benz and buying anther one cause I know you provide me the world class service.Vahid More

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Top Notch Service Regardless of the type of service needed ,Alex Clothier delivers the finest. He is helpful, knowledgable and understands the art of customer service. Regardless of the type of service needed ,Alex Clothier delivers the finest. He is helpful, knowledgable and understands the art of customer service. He take immense pride in Mercedes quality and service. I had my tires recently replaced and the service was a breeze! Thank you again Alex!! More

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Great Service Alex is a valued asset to the service department at Mercedes-Benz of Annapolis. With his vast knowledge of MB sedans he provides me various options an Alex is a valued asset to the service department at Mercedes-Benz of Annapolis. With his vast knowledge of MB sedans he provides me various options and suggestions to fix/service my vehicle. It is always pleasure to work with. He always provides me with great service. More

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ALEX or Nothing! A 25 word minimum won’t sufficiently describe the stellar service I receive EVERY. SINGLE. TIME. I visit Alex Clothier! I’m always greeted with a smil A 25 word minimum won’t sufficiently describe the stellar service I receive EVERY. SINGLE. TIME. I visit Alex Clothier! I’m always greeted with a smile, am made to feel special among many of his clients, and never leave feeling like I’ve been overcharged. In fact, I usually leave with advise on how to get great performance from my vehicle which I love - cause he’s always right! MBUSA - he’s your best on the service team and he’s the reason I still have a Benz! Consider this a nomination for a service award! More

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Great experience with Alex! This was my first time at the Mercedes-Benz of Annapolis and it was wonderful. Normally, my husband handles everything car related, and Alex made the This was my first time at the Mercedes-Benz of Annapolis and it was wonderful. Normally, my husband handles everything car related, and Alex made the process very easy for me and explained everything in a way that made me feel more knowledgeable and confident in understanding what services we were paying for. The loaner car was a brand new version of our current car, which was fun and made it very easy for me to continue with my day and scheduled plans as needed. My car looked brand new when I picked it up- 5 star service from drop off to pick up! More

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Service My experience as far as service has been the best. Most importantly, Alex is awesome! He's the best service representative! I couldn't have the best e My experience as far as service has been the best. Most importantly, Alex is awesome! He's the best service representative! I couldn't have the best experience without him. I'm so grateful to him! More

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Easy and fast service experience Once again, Alex Clothier made my trip to the Mercedes Service Center in Annapolis an enjoyable one. I received my loaner quickly and was on my way. Once again, Alex Clothier made my trip to the Mercedes Service Center in Annapolis an enjoyable one. I received my loaner quickly and was on my way. When I returned to pick up my vehicle, the cashiers worked quickly and my beautiful, cleaned car was returned to me by a very kind gentleman who even opened the car door for me. Great experience again! More

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Outstanding Service It is with great pleasure to express how delightful it is to have Mr. Clothier as a service advisor. Mr. Clothier displays a wealth of service expert It is with great pleasure to express how delightful it is to have Mr. Clothier as a service advisor. Mr. Clothier displays a wealth of service expertise and knowledge. What and awesome experience!! More

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Great Experience It’s always a great experience working with Alex! He always offers great customer service, quality of work and great detail to to my service requireme It’s always a great experience working with Alex! He always offers great customer service, quality of work and great detail to to my service requirements. More

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