Alex Clothier | Page 43

Service Upon taking my vehicle to the Annapolis Center, my Service Representative, Alex, has always provided the best customer service to me! He's AWESOME!! O Upon taking my vehicle to the Annapolis Center, my Service Representative, Alex, has always provided the best customer service to me! He's AWESOME!! OUTSTANDING!! More

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Excellent Service with Alex! I must say, Alex Clothier is AMAZING! I originally had an issue with a previous advisor, and Alex steeped in ensure my experience was nothing but the I must say, Alex Clothier is AMAZING! I originally had an issue with a previous advisor, and Alex steeped in ensure my experience was nothing but the best! Alex made me feel right at home. I brought my car in to have service completed on my tires. Alex explained the entire process and made sure he communicated the entire way! Every time I spoke with Alex, he was pleasant and professional, and answered any question/concern I had! Through all of my years with luxury cars and service, Alex was by far the best! I have complete trust in Alex and will return to Mercedes Benz of Annapolis Service Center because of him! I wish all associates could be more like Alex!! More

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Best Service Alex Clothier is the best & great service advisor. His professionalism & knowledgeable customer service is outstanding ! I always have experienced co Alex Clothier is the best & great service advisor. His professionalism & knowledgeable customer service is outstanding ! I always have experienced courteous & great service at this location. More

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exceptional service Alex is the service manager every-one should work with. Knowledge and professionalism are his specialties. He is an exceptional brand ambassador for M Alex is the service manager every-one should work with. Knowledge and professionalism are his specialties. He is an exceptional brand ambassador for Mercedes. Whether you are in for routine service or replacing a key battery, he always has your best interest in hand. He goes out of the way EVERY time to create the best customer experience. Do yourself a favor and request him the next time you visit the service center. More

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Excellent Service Alex is a great service advisor; he and everyone there are always professional, courteous and friendly. I am always treated like I their most importan Alex is a great service advisor; he and everyone there are always professional, courteous and friendly. I am always treated like I their most important customer when I come in, even if it's just for a car wash or to change the battery in my key. This is by far the best service department I have ever experienced. More

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Loss of Tire Pressure Alex did it again! he treated my situation very professionally. Alex is tops and I'm so so pleased that he is my service advisor. Alex did it again! he treated my situation very professionally. Alex is tops and I'm so so pleased that he is my service advisor. More

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Alex Clothier Alex was very helpful and courteous. He is also knowledgeable, I will return for car servicing because he made my visit stress free and pleasant.... Alex was very helpful and courteous. He is also knowledgeable, I will return for car servicing because he made my visit stress free and pleasant.... More

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Always prompt and courteous help! I have had great experiences at Mercedes of Annapolis. Alex Clothier is always professional and provides me with options to servicing both of our Merc I have had great experiences at Mercedes of Annapolis. Alex Clothier is always professional and provides me with options to servicing both of our Mercedes. More

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5 star Because he was very tentative and understanding and made sure all my concerns and needs was met, I did not have to wait long and my issue was address Because he was very tentative and understanding and made sure all my concerns and needs was met, I did not have to wait long and my issue was address immediately. More

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Outstanding customer service Just wanted to send a Thank you to Alex in service that always goes above and beyond the level of service! Extremely prompt at answering all my questi Just wanted to send a Thank you to Alex in service that always goes above and beyond the level of service! Extremely prompt at answering all my questions and very detailed oriented! I will keep recommending and sharing my excellent quality I receive from him and the service department.. More

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