Alex Clothier | Page 48

engine light on my CL 550 Alex was courteous, prompt, knowledgeable, destabilizing in his explanation of the problem. He offered a loaner car of equal or better quality as my c Alex was courteous, prompt, knowledgeable, destabilizing in his explanation of the problem. He offered a loaner car of equal or better quality as my car. More

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Knowledge and Expertise Your employee Alex handles every technical challenge skillfully thoroughly and effectively as he uses his expertise to the problem or situation I have Your employee Alex handles every technical challenge skillfully thoroughly and effectively as he uses his expertise to the problem or situation I have when it come to my car. More

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TPMS issue (tire pressure warning system) Alex quickly assessed the situation and suspected where the issue was coming from. He was spot on. In less than 1 hour my TPMS issue was repaired, car Alex quickly assessed the situation and suspected where the issue was coming from. He was spot on. In less than 1 hour my TPMS issue was repaired, car washed, and I was on my way. While waiting, I knocked out 2 conference calls in their clean and quiet waiting room. More

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Always the best service with a smile! Alex is always very pleasant and personable. He goes out of his way to make sure everything is taken care of and that there is nothing else that is ne Alex is always very pleasant and personable. He goes out of his way to make sure everything is taken care of and that there is nothing else that is needed. The facility is very clean and comfortable. More

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Service I have used Mercedes service in UK, Luxembourg and other parts of USA. The Annapolis Service center’s people are among the most receptive and helpfu I have used Mercedes service in UK, Luxembourg and other parts of USA. The Annapolis Service center’s people are among the most receptive and helpful of any location I’ve used. My issue is a roof they repaired on a SLK 2 years ago which has begun to squeak but irrespective one leaves your car with the perception that whatever the issue they will competently resolve it. The service center is also comfortable to wait in, friendly, professional but yet unpretentious and well appointed with snacks and drinks. More

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Best Customer Service Ever! Alex is always great when I get my car serviced. Goes above and beyond for his customers with great care and attention! Thanks as always Alex, you ROC Alex is always great when I get my car serviced. Goes above and beyond for his customers with great care and attention! Thanks as always Alex, you ROCK! More

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Excellent service Weather I have an appt or not Alex Clothier always solves my immediate problems in a timely manner, with a smile & knowledge of the car. Weather I have an appt or not Alex Clothier always solves my immediate problems in a timely manner, with a smile & knowledge of the car. More

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Amazing service! Our service advisor, Alex Clothier, always provides us with amazing customer service! We are always greeted immediately with a genuine smile. Alex i Our service advisor, Alex Clothier, always provides us with amazing customer service! We are always greeted immediately with a genuine smile. Alex is very knowledgeable, attentive and does everything he can to get us in and out in a very timely manner while making sure our car is returned to us in pristine condition. If the car is needed for a longer period of time, Alex ALWAYS has a nice loaner ready for us so we are not inconvenienced. He and the other staff we’ve encountered at the service center are amazing!!! More

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Impeccable service Mercedes Benz Annapolis service center is absolute best. I am so grateful to work with Alex Clothier his service expertise and top-flight professional Mercedes Benz Annapolis service center is absolute best. I am so grateful to work with Alex Clothier his service expertise and top-flight professionalism is awesome. Alex is thorough in explaining what service is needed and always go the extra mile. Thanks Alex for all you do!!! More

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5 star service Whether you are bringing your car in for maintenance service or a repair, you will receive 5 star service from Alex Clothier. He consistently goes ove Whether you are bringing your car in for maintenance service or a repair, you will receive 5 star service from Alex Clothier. He consistently goes over and beyond the level of service required. He is knowledgable and professional. He explains each step of your visit and always has a answer to every question and concern. He is a pleasure to work with and a wonderful communicator. Thank you Mercedes Benz. Alex is a major asset to your service business. More

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