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Alex Gihm
Alex Gihm, Sales Manager, Dick Hannah Volkswagen
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Alex Gihm

Sales Manager

Dick Hannah Volkswagen

3500 NE Auto Mall Dr
Vancouver, WA 98662

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2 Reviews of Alex Gihm

October 14, 2016

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"Best experience I've ever had "

- Ilya

I've purchased 7 new cars so far and this was the best experience I've had yet! I'm a big shopper when it comes to buying a new car. I've been to dozens of dealers local and otherwise. But my last experience here at VW in Vancouver Washington was amazing! Greg my sales rep was so knowledgeable and so helpful, he saved me the hassle of visiting numerous other dealers to do my own research! I've never seen a team operate so smooth and professional! Everything we spoke on the phone about, with Greg and his manger Alex was delivered when I arrived at the dealership. From how they negotiated to presenting the car was refreshingly honest, quick, and personally tailored to me. Even though buying a car is a huge decision, I was left with no doubt in my mind and an permanent customer now! Thank you sales team at Dick Hannah VW! You guys are an awesome team!

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Recommend Dealer
Yes

Other Employees Tagged: Greg Foumal, Chris Ward, Roy Saydi

Oct 17, 2016

Dick Hannah Volkswagen responded

Ilya, thank you for your outstanding review. We are ecstatic you had an exceptional experience with Greg Foumal. Congratulations on your new VW! We hope you and your car have many happy years of motoring together. Please let us know if there is anything we can do to assist you in the future.

September 04, 2016

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Best experience EVER!"

- Psusan13

Let me preface this by saying that several salesmen from other dealerships contacted me too. My experience with these other people were beyond upsetting. Initially, Greg sent me an email introducing himself and not coming across as a pompous xxx. I did express my situation to Greg, and he took it upon himself to talk to Alex. Alex sent me an email and for whatever reason he just sounded so sincere. He asked me to give him a chance to help and for whatever reason I trusted him. A couple of hours later I was approved for a brand new Jetta. Greg went the extra mile and I will be forever grateful to him. My daughter and I drove up to Vancouver the very next day and I'm excited beyond belief. Thank you, Greg, from the bottom of my heart. You too Alex, you guys ROCK!

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Yes

Other Employees Tagged: Greg Foumal

Sep 08, 2016

Dick Hannah Volkswagen responded

Thank you for your outstanding review. While we are sorry that you had such a rough experience with other salespeople outside of our dealerships we are thankful that Greg was able to make your purchase from us a pleasant one. Buying a car should be something to smile about and leaving with your new car should only induce grins and the occasional happy tear. Thank you for giving Greg and Alex a chance to WoW you and really make your purchase something to remember (in a very positive light). Please let us know if you have any questions or need a refresher course on the technology in your new vehicle. You can also access some tips and tricks for your new Jetta by going to : knowyourvw.com. Welcome to the Dick Hannah VW family!

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