"Long Drive, Good Deal"
I recently traded a 2016 Ram Rebel on a 2019 Dodge Durango R/T. I reached out to the dealership via Cargurus. Alex promptly reached out to me. We scheduled an opportunity for me to look at the vehicle and ran the numbers. I purchased the vehicle shortly afterwards. I am very happy with the service I received from Alex and the numbers were good based on comparisons I could find. I drove an hour to get to them and it was worth my time. I apologize for not remembering the woman I did the sales paperwork with, but she was also very friendly and helpful. This is about my 9th Dodge/Chrysler product I have purchased in 20 years (former spouse and mine) and I would rate this experience among the best.
"first/ second New Car ever bought"
- Second chance
very good experience trading off My first ever new car(2018 jeep Cherokee) bought last year for Our new 2019 renegade. service and facility is great. its not their fault Chrysler quality is still sub par after all these Years
"Best car buying experience"
I have nothing but great things to say about Alex and the Lucas smith team. I came in with some pretty tough conditions to meet and they met and exceeded them. I’ve worked with many dealers through out my truck buying process and none of them worked out until I found Lucas smith. I can’t thank these guys enough for all the help
"Loving my Jeep"
Lucas smith Chrysler is an amazing dealership. I have purchased 3 vehicles from them and the experience has always been smooth and easy. The sales team are always friendly and very knowledgeable. Pete, Alex, Doug, and Rick are always there to help and answer any questions you have. I will always bring my business to Lucas Smith Chrysler Center. They always have the best deal and the best service.
Let me start with I have bought several vehicles from Alex we were happy so I went back a month after buying my wife a new 2019 Durango I purchased a 2504 door long bed with the 64 hemi I asked Alex if the radio was compatible to my phone as far as using Google maps and apps on the radio I was told yes after purchasing the truck I tried to use the apps on the radio it is not compatible So I called Alex he says he never said that I had a 2015 1500 ram that I bought from Alex for yours prior I was happy with that truck I really wanted the phone to connect to the apps because I travel a lot he knew this so I am very disappointed to be lied to after spending $45000 on this truck it also only get 13 miles to the gallon where my other vehicle got 20 miles to the gallon I would not recommend and I have called them and told them I will never deal with them again
"Loved working with Alex again! "
We went back to Lucas Smith a second time and this experience was just as good as the first. They made buying a truck easy. We didn't have to wait all day to close the deal. The truck was cleaned and ready for us to take home with a full tank of gas.
Alex is always wonderful to work with. He knows the product well!
Scott and Susan
"Grand Cherokee 2019 "
We was not push in to buying. He answer all question . We was in and out of finance department in no time at all GREAT SERVICE would recommend them to other friends and family Thanks Alex
I recently purchased a 2019 Jeep Cherokee from Lucas-Smith. I wanted to extend my gratitude to Alex and the finance department for their professionalism and patience. They were excellent to work with. I found them to be quite knowledgeable, and will be sure to refer my friends and family to Lucas-Smith in the future!
"Purchase of our New Ford"
Alex was great!! This was the best and most pleasant dealer we have worked with for a long time. Would highly recommend. We have previously been a Ford family, but the Dodge truck we bought is a game changer and far surpasses our Ford. The entire experience was great and not pushy and didn’t feel like we were working with a “salesman”. We will be back for another Dodge in a few years!
Other Employees Tagged:
The finance lady
"Great staff, no pressure, great vehicle"
Saleman (Alex Griffin) was great, no pressure or attempts to sell me anything I didnt want. Overall a good experience, definitely reccomend over other Chrysler dealers in the area.