"Lucas Smith center made my first car buying experience..."
Lucas Smith center made my first car buying experience super easy and worry free! Alex was friendly, professional, and is extremely knowledgeable of all the vehicle and process questions I had. Without hesitation, I would recommend to give them a visit, whether online or in person. Thanks all!
"I was very pleased with this dealer, they were all very..."
I was very pleased with this dealer, they were all very nice and easy to work with. The whole transaction was very quick and pleasant. If I ever need another car I will be getting ahold of Lucas Smith in festus. Alex griffin was an incredibly nice young man. A pleasure to deal with.
"I was Pleased with the attention Alex gave to us.He was..."
I was Pleased with the attention Alex gave to us.He was very helpful and attentative. The Finance Lady (I cant Remember her name) was Helpful, fast ,Efficient and Friendly.
"I was very pleased with the experience I had at Lucas..."
I was very pleased with the experience I had at Lucas Smith. They gave me what two other dealers had offered for my trade without haggling. Their website was set up with all pricing and information and even a payment calculator. I knew exactly what I wanted before I walked in the door and they honored it.
"Easiest vehicle purchase of my life! Awesome team..."
Easiest vehicle purchase of my life! Awesome team working at Lucas Smith. I’ll be back when I purchase my wife’s Jeep. Alex kept the process going had me out of there in a couple of hours! Great job Lucas Smith.
"Made buying a jeep renegade really easy."
Alex was great to work with. Not only did he work with me to get my jeep, but also I told him exactly what I wanted and went above and beyond to make sure it was the right fit for me. Jackie the finance manager was so thorough with all the paperwork and explained every detail. I'm very pleased and will buy again in the new future..
"Alex was great to work with. Not only did he work with me..."
Alex was great to work with. Not only did he work with me to get me in the car I always wanted but the whole purchase was painless. It was the quickest I ever bought a new car! Big thanks to Jackie in finance as well!
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"Always a great experience working with Alex. This was my..."
Always a great experience working with Alex. This was my 3rd car I have bought from him. Thank you for making it a painless experience and getting the purchase done fast.
"Great/grateful experience in car buying!"
This is our second Jeep Wrangler and the buying experience was absolutely fantastic! Alex and Jackie mad the process so much easier than any previous buying. Alex even managed to get me more on my trade in which cinched the deal. My initial contact was through the internet late on Thursday night. By 9:30 Friday morning, Alex had contacted me and we made arrangements to meet. That was that! We came home with our new Wrangler! Thank you Alex and Jackie!
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To be honest, I had no intention of buying a new vehicle, let alone buying from Lucas Smith. Sounds bad I know. A few years back I was looking at a new Jeep at Lucas Smith...was quite interested in fact! The particular one I wanted sat directly in front of the dealership main window. I stopped by, tried to get in it and have a look, walked around it a few times, tried the doors again...no one tried to assist me. No one came out to ask if I needed help. I went inside and stood at the counter as a lady , head down typed and filed, never bothering to look up. I didn't want to interrupt, so I stood patiently. After at least 5 minutes someone walked out of an office, looked at me then continued walking into another office. Still I was ignored. After a few more minutes I said "Thanks for your time, I guess I will go buy a car somewhere else". I exited and a few days later bought a new .jeep elsewhere.
As I said, it sounds bad... but it gets better. Less than 2 weeks ago with no intention of buying a new vehicle, my wife and I decided tomkill time by car shopping. Your selection of trucks was justvwhat so many other dealerships need! High end to ..affordably styled choices. I literally fell in love with a few you had on the lot! Enough to look into it. Believe me, I tried to find something similar online, but couldn't. Yeah, still feeling that bad blood... but when requesting information online I was surprised at the amount of help offered me! AGAIN! I wasn't looking to buy. I loved my former truck! But Alex is a wonderful salesman and incredibly helpful...even post purchase. I emailed that I would need to be convinced to buy a new truck and the Ram brand along with Alex did just that.
Also, Jackie in financing was awesome as well! In the future I will not shy away from Lucas Smith. I have already been spreading good words about the dealership! Thanks to everyone there!
Did I get enough for mybtrade in? Not really, but I understand how that works and its not entirely the dealership fault.
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