Alex Hernandez | Page 6

Hassle Free! I was in a bind, my car broke down the week prior, I had a certain budget but still wanted something really reliable because I do have a family. The e I was in a bind, my car broke down the week prior, I had a certain budget but still wanted something really reliable because I do have a family. The entire process was quick, easy and most importantly painless! I felt like I great communication with the salesman rather than being sold something just to buy from the dealership. Would definitely recommend to anyone! More

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Most Pleasant Experience Being a senior citizen, female, shopping by myself and on a limited budget I was not looking forward to the process of looking for a different car. I Being a senior citizen, female, shopping by myself and on a limited budget I was not looking forward to the process of looking for a different car. I started out looking for a used one but saw on the EVS in Random Lake website a new 2015 Ford Escape for a very fair price. Took it for a ride with my salesman Alex Hernandez who was very pleasant, helpful and patient with answering my questions. I told Alex I loved the car but wished it was charcoal gray instead of black but I would take it anyway. He said, " Well let me see if I can find the same car in gray at another dealership". He did, and it was delivered in a few hours. I was so impressed that he took the extra step to get me exactly what I wanted when I already said I would take the black one. Thanks to Alex and all the staff at EVS getting my new car turned out to be a most pleasant experience. More

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No Stress Deal Most of the deal was done over the phone as part of the Costco buying plan. Alex was very helpful and professional during the whole transaction. He l Most of the deal was done over the phone as part of the Costco buying plan. Alex was very helpful and professional during the whole transaction. He located the vehicle with the features I wanted over the phone and set up the appointment to pick up the vehicle. He responded promptly to phone and email questions and requests. Everything was set to go when I arrived to pick up the car. More

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Worth the Drive The staff at EVS Ford went out of their way to make our experience a positive one. Alex Hernandez helped me by phone locate the exact vehicle I was in The staff at EVS Ford went out of their way to make our experience a positive one. Alex Hernandez helped me by phone locate the exact vehicle I was interested in, made sure we were informed about the vehicle features before we left the lot. Overall an awesome experience. More

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BEST DEALER EXPERIENCE IN A LONG LONG TIME!!! Dealt on a vehicle over the phone. Was never pressured to "stop in and discuss". Never felt pressured at all during the whole process. Got a price Dealt on a vehicle over the phone. Was never pressured to "stop in and discuss". Never felt pressured at all during the whole process. Got a price that no one in my area would even match. Drove an hour to get to EVS Random Lake. Showed up, signed papers, and we were on the road. Alex showed us all of the features on our new vehicle in great detail. Everyone was friendly, courteous, and knew the product they were selling. Looking forward to doing business with Alex in the future. More

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