Marcos Rodriguez
Marcos Rodriguez at Big Star Hyundai

Marcos Rodriguez

Sales Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.4
35 Reviews
4.4

35 Reviews

Write a Review

35 Reviews of Marcos Rodriguez

May 09, 2026

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I was not given the correct paperwork and sold me service package that the dealership did not make good, they were unable to service my vehicle. More

by Finleycarlos
Sales Price Transparency
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Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mark Diaz

May 11, 2026

Big Star Hyundai responded

Thank you for your business and for taking the time to provide feedback. We sincerely apologize for the frustration regarding your paperwork and the complications surrounding your service package. Providing a seamless and reliable experience is our goal, and it is clear we may have fallen short in coordinating the care plan that your vehicle required. We would like to look into this further and find a way to make things right, so please reach out to me at your earliest convenience. Tony Gomez, General Sales Manager, tgomez@bigstarhyundai.com

January 31, 2026

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Juan was very helpful, attentive, and respectful. He took my concerns seriously and gave a well explained answer to what was going on. More

by CMACEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez, Juan Vasquez , Kohl Young

Feb 02, 2026

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

January 20, 2026

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Tim was amazing ! Showed us several different versions of the vehicle not pushy at all! More

by jerrywm
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tim Vining

Jan 21, 2026

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 13, 2026

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Great dealership, it was a bit far for me but with the drive, and Tim was great no xx and to the point. More

by dwddavis
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tim Vining

Jan 14, 2026

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We truly appreciate you making the drive.

January 03, 2026

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Good price on the vehicle. Sales person was courteous and finance dept. including the paperwork process was quick without any additional add-ons or extra options added to the More

by anees_tx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson , zzNina zzLee

Jan 05, 2026

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

December 12, 2025

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The appearance of your dealership was excellent. The sale process lasted into the late evening but Marcos did a great job getting the financing all worked out. The next morning I went out to drive More

by jjennings4
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Luis Delcid

Dec 15, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Happy to hear Luis was able make things right for you. We look forward to serving you again soon.

November 13, 2025

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Great xxxxxxall around. Very impressive. We’re very accommodating in my wants and needs highly recommend big star big star Hyundai More

by Kaylynn
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jarred Howard, Scott Kimbrough , zzTony zzGomez

Nov 13, 2025

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

August 12, 2025

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Everyone at Big Star Hyundai was polite and courteous and eager to help. I’m pleased with my purchase. More

by cindo1219
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson

Aug 12, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

July 26, 2025

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Between Cristian and Alex, this dealership is one that I would suggest to other people I know. They were beyond helpful More

by kdbrooks811
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson, Alex Jones

Jul 29, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

May 23, 2025

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Employee Rating

The Dealership was clean and had a large variety of cars and SUVs and the people were really friendly. All though I have never experienced an unsettling experience with the finance department, the person th More

by JRGarcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Ram

May 23, 2025

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

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