Alex Jones | Page 4

Everything at this dealership takes forever. The sales representative helping me had WAY too much going on and was helping multiple people at once and it was honestly frustrating. My car wasn' The sales representative helping me had WAY too much going on and was helping multiple people at once and it was honestly frustrating. My car wasn't filled up when I picked it up and the lack of communication around my vehicle was honestly ridiculous. I bought a car late at night and had to pick it up due to going through inspection and I had to call to find out when it was ready and was sent to multiple voicemails until I got ugly with the front desk girl. It is a sales person who is earning commission job from my sale to be more communicative. Not me having to hunt down when my car is ready. Pathetic. More

by dsmith61193 Verified Customer Verified Customer

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Second time in. The staff was very helpful and the process was easy to follow. The staff was very helpful and the process was easy to follow. More

by BSHARONA Verified Customer Verified Customer

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No after sale customer service! During the sale everything was fine but lots of promises but no action! I have been sitting in sales room for 2 and 1/2 hours so far. It was an hour During the sale everything was fine but lots of promises but no action! I have been sitting in sales room for 2 and 1/2 hours so far. It was an hour before Arin acknowledged me and she wanted to know why I was here even though we set a time to have me bring my car in and pick up a loaner which she said she has already arranged! Needless to say no loaner! She also said she had arranged for the body to address the issue with the car! Nope! As you can tell I'm not very happy! More

by TWOISLANDHOPPIN Verified Customer Verified Customer

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Alex and CJ were both very polite and outgoing. Alex Worked hard trying to find the perfect vehicle for me. CJ worked very hard trying to earn my business and took care of me after the sale. Neith Alex Worked hard trying to find the perfect vehicle for me. CJ worked very hard trying to earn my business and took care of me after the sale. Neither tried to use any hard tactic pressure More

by Refcat81 Verified Customer Verified Customer

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Jared Howard was a great salesman and was very helpful. I recommend this place to get a car. I recommend this place to get a car. More

by CASIMEREJOHN9 Verified Customer Verified Customer

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i had a great experience when i bought my car. alex was courteous and helpful alex was courteous and helpful More

by shrapnel94 Verified Customer Verified Customer

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Alex has always exceeded my expectations. The knowledge that he displays is very helpful in my decision process. The knowledge that he displays is very helpful in my decision process. More

by arnoldkrystal74 Verified Customer Verified Customer

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Online price was great, but was surprised about a non negotiable AFTERMARKET package that we had to get. Online price was $7000 off MSRP and the forced package was $6999. Alex was great but other salespe negotiable AFTERMARKET package that we had to get. Online price was $7000 off MSRP and the forced package was $6999. Alex was great but other salesperson was misleading about when we’d actually be able to drive off with our car. Overall, the excitement of purchasing a Pallisade has gone out the window due to the lack of price transparency, the lack of follow through by the other salesman, and the overall experience. Still waiting for my car when the other salesman had me drive to the dealership at 10am saying it was ready. It is 1:30pm now. More

by felix.gomez1304 Verified Customer Verified Customer

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Alex was amazing. got the car i wanted and the process was very simple. Alex got me through everything.I needed to help me every step of the way. We also purchased my got the car i wanted and the process was very simple. Alex got me through everything.I needed to help me every step of the way. We also purchased my mom's car And he was amazing then so I had to get my car from Alex.Amazing service and 10/10 all around. Only person I would trust to help me with everything. More

by chloe Verified Customer Verified Customer

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Great experience witht the sales team. Ruben was so helpful and easy to work with. All questions and more was done doing my visit. Whatever calling or needing something extra he is there t Ruben was so helpful and easy to work with. All questions and more was done doing my visit. Whatever calling or needing something extra he is there to assist. More

by dericb11 Verified Customer Verified Customer

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