Alex Madueno | Page 4

Best deal ever This is my second brand new KIA. Alex Madueño provided me excellent customer service and kept in contact throughout the process. He had the paperwork This is my second brand new KIA. Alex Madueño provided me excellent customer service and kept in contact throughout the process. He had the paperwork ready when I arrived. Great place to buy a car. Thank you More

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Unhappy Customer I would advise you all not to sale a person's trade-in until the loan has been cleared and they are no longer accountable. Regardless to the what the I would advise you all not to sale a person's trade-in until the loan has been cleared and they are no longer accountable. Regardless to the what the situation may be, you should not do things of this sort because its illegal! I was a victim of this at your dealership and forced to take a vehicle that I am not satisfied with you. As a service member, I would never recommend you all to any of my brothers and sisters at arms. More

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Professional, helpful, and not pushy. Great place to shop for a car. Everyone works together to be as helpful as possible. My husband and I love the Kia Sorento, so we were very happy to Great place to shop for a car. Everyone works together to be as helpful as possible. My husband and I love the Kia Sorento, so we were very happy to be able to once again lease this vehicle. More

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Great experience From Alex the salesman to Fran the finance guru the service was fantastic. I feel I drove away with a great deal. I will go back there again. From Alex the salesman to Fran the finance guru the service was fantastic. I feel I drove away with a great deal. I will go back there again. More

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Alejandro A great buying experience. Alex did most of the work over the phone and through the email. The day I came in to pick up my vehicle I was only there fo A great buying experience. Alex did most of the work over the phone and through the email. The day I came in to pick up my vehicle I was only there for a short period of time. Koons approved my deal and gave me more for my trade in then Nissan would and it was a Nissan vehicle. Alex is great please go by and see him if you are in the market for a new ride and the price was great. Loving my 2015 KIA EX!!! More

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So grateful I'm so grateful that every one at koons Kia made my first time buying a car so simple I'm so grate Grateful Mehdi, Jennifer and her husband, Christine I'm so grateful that every one at koons Kia made my first time buying a car so simple I'm so grate Grateful Mehdi, Jennifer and her husband, Christine and Henry in finance also Ashley from parts thank you to everyone at koons Kia for makeing my first time buying a car so memorial More

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new car purchase Alex was the best salesman I have encountered in a while. Very helpful. My purchase was handled quickly and everything was explained thoroughly. I Alex was the best salesman I have encountered in a while. Very helpful. My purchase was handled quickly and everything was explained thoroughly. I didn't feel pressured to make a purchase. He made me feel comfortable. More

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Very pleased! I really love my new Kia Forte. Alex and Reggie worked hard to get me in the right car for the right price. Michael in finance was great, he really ca I really love my new Kia Forte. Alex and Reggie worked hard to get me in the right car for the right price. Michael in finance was great, he really cares! More

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Great experience buying a car out of state I live in New York but couldn't find the model + options I wanted. After being told by several local dealers that it was going to be "impossible" to g I live in New York but couldn't find the model + options I wanted. After being told by several local dealers that it was going to be "impossible" to get the car I wanted, I widened my search and found one at Koons. I was able to negotiate the entire transaction over two days via email. There wasn't much to negotiate — the WOW price was what I paid. They were also willing to take the window tinting off before we got there, which was helpful. After a seven hour drive the entire transaction took around 3 hours, which was a little long, but to Koons' credit they took the time to show us all the features on the car. There was only one hiccup, which turned out in our favor: we'd been told we'd pay 0.9% financing. About a week after returning to NY with the car Koons called and said they'd made a mistake and should have given us 0% financing. The paperwork delayed their ability to get new plates and registration, which meant having to get a second set of temporary plates, but they were very responsive and FedExed everything. We got our new plates quickly after that and we're all set. Between the upfront, no-hassle negotiation via email, the ease of transaction and good price, it was worth traveling to Virginia from NY. They were even willing to take a personal check, which helped because it would have been impossible to get a bank check on a Sunday. I would highly recommend Koons to both local and out of state buyers. More

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Happily Surprised - Smooth, Easy & Fast Real nice job, from beginning to end. I was Happily Surprised to find a culture of customer Service from all four employees I dealt with -- Alex, Rola Real nice job, from beginning to end. I was Happily Surprised to find a culture of customer Service from all four employees I dealt with -- Alex, Roland, Reggie & Mohammad. they had used car ready for me to take to mechanic for pre-purchase inspection. Even the mechanic was impressed what good shape it was in. Good price. Transactions were smooth. Before I went, I Was Skeptical highly recommend Koons Kia du Woodbrige More

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