Alex Maier
Alex Maier at Acura of Wappingers Falls

Alex Maier | Page 28

Product Specialist

Acura of Wappingers Falls

1271 Route 9
Wappingers Falls, NY 12590

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5.0
304 Reviews
5.0

304 Reviews

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304 Reviews of Alex Maier

June 08, 2022

Dealership Rating
Employee Rating

Not too Happy! Wanted to go through my Bank for loan. I almost didn't get the car because, I was being pressured to take loan with Acura of Wappingers. Thanks to More

by darlynesusan
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jason Fogelquist

Jun 09, 2022

Acura of Wappingers Falls responded

Darlyne, thank you for reaching out to us. Per our many conversations and your visit to our store: This past Sunday, you agreed you would finance through your own bank and Acura of Wappingers Falls would act on behalf of your bank, TEG, to facilitate the loan. Acura of Wappingers Falls, as agreed, matched the rate and terms provided by TEG directly to you. However, on Monday you chose to alter the agreement and wanted to provide a check from your bank, you changed the terms of the agreement from the day before. As promised, we have provided a loan through your preferred bank at the rate and terms you had agreed to directly through them and through us. At no point did we say you could not finance through your own bank as we work with your bank as mentioned above and as shown by the loan you now have through them. Please do reach out to us as we would like to address your concerns directly and to assure you that you have received everything you requested as per our agreement. The staff at Acura of Wappingers Falls are committed to an excellent customer experience and we look forward to hearing from you about your questions and feedback. Thank you again for your business.

Jun 10, 2022

darlynesusan responded

This whole experience with Acura has been overwhelmingly exhausting. Even for our bank

June 01, 2022

Dealership Rating
Employee Rating

Highly recommend Frank! He made the entire process quick and easy! Greatly appreciate his assistance! More

by dquiaisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Fogelquist, Tara Losi , Frank Cenname, Christine Prechtel, Eddie Sansone Jr, Riann Westerduin

May 20, 2022

Dealership Rating
Employee Rating

Alex and the team were very courteous and professional. I am very pleased with them and my new car!!! More

by Todd12616
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philip Giorgio

May 20, 2022

Todd12616 responded

Thanks Alex and Philip fir all your help. I am very pleased with your service and my new car!!!

April 29, 2022

Dealership Rating
Employee Rating

Great service and friendly staff with beautiful cars. I won’t be another car anywhere else More

by ksully5586
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Fogelquist, Tara Losi , Frank Cenname, Christine Prechtel, Eddie Sansone Jr, Riann Westerduin

April 19, 2022

Dealership Rating
Employee Rating

I had a great experience finding a car with Alex M. He kept me updated constantly throughout the time I spent waiting for the car to arrive and was really easy to talk to about any questions/concerns I More

by marissa.locantore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Acura of Wappingers Falls responded

Thank you, Marissa! Enjoy your new car.

April 13, 2022

Dealership Rating
Employee Rating

Frank and team were a pleasure to work with. Very friendly, knowledgeable and professional. Highly recommend. More

by NA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Fogelquist , Frank Cenname, Christine Prechtel, Eddie Sansone Jr, Riann Westerduin

April 09, 2022

Dealership Rating
Employee Rating

The sales reps and finance manager was great. This is my fourth Acura from them and I have had great experiences every time. Thank you to the Acura Sales team. More

by larrycosta
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Fogelquist , Christine Prechtel, Eddie Sansone Jr, Riann Westerduin

April 06, 2022

Dealership Rating
Employee Rating

Very friendly and courteous staff. Knowledgeable and attentive too. Answered all of my questions. Never felt pressured. More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Egan, Jason Fogelquist, Dan Flores , Brittni Cassinelli, Philip Giorgio, Ronny Hakim, Christine Prechtel, Eddie Sansone Jr, Riann Westerduin

April 01, 2022

Dealership Rating
Employee Rating

Friendly, attentive, knowledgeable,considerate,accommodating.Wiilng to listen to all concerns and work to construct a reasonable deal. More

by billdsn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Fogelquist

March 26, 2022

Dealership Rating
Employee Rating

Good customer service. My sales person Alex knew every feature that my car offered. They have a bunch of vehicles on the lot so it made my purchase very easy. More

by Jordanwinstel29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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