Alex Mercado | Page 2

Professional, warm, customer first, followup after sale, timely response. Transaction smoothly, explanation clearly. Mailed me the spare car key timely, friendly and comfortably talking with. timely response. Transaction smoothly, explanation clearly. Mailed me the spare car key timely, friendly and comfortably talking with. More

by yzqh86 Verified Customer Verified Customer

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it was a good experience working with both. they were very informativei would buy my next vehicle at harvard Ford again they were very informativei would buy my next vehicle at harvard Ford again More

by dpflyn57 Verified Customer Verified Customer

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They are very courteous and helpful they do a thorough check of your vehicle and leave it clean when done. check of your vehicle and leave it clean when done. More

by gsavino926 Verified Customer Verified Customer

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I’ve purchased two cars at Harvard Ford and they have been a joy to work with. Quite refreshing in a world that seemingly always disappoints when it comes to making an effort and providing great custome been a joy to work with. Quite refreshing in a world that seemingly always disappoints when it comes to making an effort and providing great customer service. Bob and Alex continually go above and beyond! Can’t say enough positive about them! More

by BBoo Verified Customer Verified Customer

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Very professional and accommodating So helpful on locating a car for me. Local business many local employees. locating a car for me. Local business many local employees. More

by wickedwanda500 Verified Customer Verified Customer

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Your service has been always outstanding and still is! I was impressed that this could have been done at my house, but I had to come into town and I was told the wait for completion would be very short so I was impressed that this could have been done at my house, but I had to come into town and I was told the wait for completion would be very short so I waited and it was a short wait. YAY! More

by slktcm4 Verified Customer Verified Customer

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I’ve never seen a service dept this organized and clean. Very good at keeping you updated on progress. Very good at keeping you updated on progress. More

by joeherba Verified Customer Verified Customer

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I want to thank the team at the Ford dealership. They helped me get into a reliable car, made my trade-in process smooth, and gave me the opportunity to start building my credit. I truly appreciate They helped me get into a reliable car, made my trade-in process smooth, and gave me the opportunity to start building my credit. I truly appreciate everyone’s kindness, patience, and support throughout the process. More

by Cindy Verified Customer Verified Customer

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Knowledge Helpful Willing to listen to buyer Available Made sure we knew how to operate vehicle buyer Available Made sure we knew how to operate vehicle More

by h_wilkins Verified Customer Verified Customer

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The associate was nice and friendly,helpful and took care of all my problems and concerns. of all my problems and concerns. More

by sheilasumler Verified Customer Verified Customer

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