Alex Mercado
Alex Mercado at Harvard Ford LLC

Alex Mercado | Page 6

Sales Consultant

Harvard Ford LLC

5250 US-14
Harvard, IL 60033

Contact Me
4.9
80 Reviews

Languages Spoken

Spanish Spanish

4.9

80 Reviews

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80 Reviews of Alex Mercado

January 09, 2025

Dealership Rating
Employee Rating

Don't have to wait for weeks for an appointment . Usually can get service within the week that you call. This is a plus More

by kdlhok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2025

Harvard Ford LLC responded

Thanks so much for the recommendation. It's our pleasure.

January 03, 2025

Dealership Rating
Employee Rating

Very happy with the service and the people at Harvard Ford. Kimberly Harwood is an outstanding person to work with. The Harvard Ford service center is First Class! Thank You! More

by luke105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Harvard Ford LLC responded

Thanks so much for the kind words! We really appreciate it. It's our pleasure to work with you.

January 03, 2025

Dealership Rating
Employee Rating

Great service and very helpful the staff is friendly and considerate I don’t know what else to say about the staff. But thanks More

by bsweidner1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2025

Harvard Ford LLC responded

Thanks so much for the kind words. It's our pleasure working with you and your family!

December 31, 2024

Dealership Rating
Employee Rating

They have always taken care of me service has always treated me right and sales person‘s always taking me care of me helping me with all the paperwork and all of the stuff before my new cars arrived More

by jedediah1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review. It's our pleasure working with you!

December 06, 2024

Dealership Rating
Employee Rating

Best dealership ever! Always honest and fair. We always recommend them to friends and family. More

by eric@woodstockheating.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad , Anthony Castaldo, Gene, Bob

Dec 16, 2024

Harvard Ford LLC responded

Thanks so much Eric. We really appreciate the kind words!

December 02, 2024

Dealership Rating
Employee Rating

We bought two cars on our visit and we are very pleased with our transaction. We will be sure to make Harvard Ford is our go to in the future! More

by shannonmcgreal85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Harvard Ford LLC responded

Thanks so much for the 5 Star Review and making the long trip out Shannon. It was our pleasure working with you!

November 26, 2024

Dealership Rating
Employee Rating

Always able to get an appt in a timely manner. Love that they explain what work your car needs. Very courteous More

by d.rusecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad , Anthony Castaldo

Nov 26, 2024

Harvard Ford LLC responded

Thank you so much for the kind words and the 5 Star Review. It our pleasure to work with you.

November 25, 2024

Dealership Rating
Employee Rating

Excellent service on this visit as well. Had 4 tires installed and they were easy to schedule with and started on it as soon as I arrived. Harvard Ford's service department is the benchmark More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star review. It's our pleasure working with you.

November 24, 2024

Dealership Rating
Employee Rating

Harvard Ford is well worth the short, pleasant drive in the country to get to the friendliest service of any car dealer I have ever dealt with. Thank You, Harvard Ford More

by teehux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad , Anthony Castaldo

Nov 25, 2024

Harvard Ford LLC responded

Thanks so much for the kind words! It's our pleasure to work for you.

November 16, 2024

Dealership Rating
Employee Rating

Always take care of me . Best ford dealer in Illinois. Sales. Service is unmatched . Great selection More

by richswick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad , Anthony Castaldo

Nov 18, 2024

Harvard Ford LLC responded

Thanks Rich. We appreciate the kind words. Enjoy that new truck.

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