Alex Murphy
Alex Murphy at Southern Chrysler Dodge Jeep Ram Greenbrier
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Alex Murphy | Page 2

Service Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.3
74 Reviews
4.3

74 Reviews

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74 Reviews of Alex Murphy

April 18, 2024

Dealership Rating
Employee Rating

I was completely satisfied with the service I received in the service department. Everything went as I told, they needed a day to order the parts. They told me when my car would be ready and it was. More

by mr_vee2u
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Recommend Dealer
Yes

Other Employees Tagged: A lady in the Service department I don’t remember her name sorry it was not Murphy.

Apr 19, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 17, 2024

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Great call back time. Prompt response. Excellent and super fast service! Very helpful and friendly. More

by JReevesPoore
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 18, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 15, 2024

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Everyone was very nice! Service was fast and easy! Didn’t expect to get in and out in less then an hour! More

by minnielagrou
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 15, 2024

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Employee Rating

You guys didn't reset my change oil soon notification , hope oil is changed thanks More

by Marcus Anderson
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Recommend Dealer
Yes
Apr 15, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with this feedback.

April 12, 2024

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Good service and technicians to have on your side. Very helpful with the smallest problems More

by 164ivan
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Recommend Dealer
Yes
Apr 12, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 12, 2024

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Employee Rating

The service was outstanding. I will be back for my next alignment, tire rotation and oil change. My favorite new place More

by patricerobinson89
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 12, 2024

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Employee Rating

Fast and easy. No extra work pushed, good recommendations for what need to be done. More

by tjmroby24
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Recommend Dealer
Yes
Apr 12, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 05, 2024

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Employee Rating

Express was not express! !!!! Manager was not accessible…could not get manager nor assisistance manager to phone. More

by RWOODS34
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Apr 05, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"RWOODS34" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 12, 2024

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Friendly, attentive salespeople and service staff. Great customer service and strives to meet customers' expectations. More

by IBIGMINISTRY
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Jones

Mar 12, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 27, 2024

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Employee Rating

I feel they are looking to provide the customer with what they need at the best deal possible. More

by robjr5456
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Recommend Dealer
Yes
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