Alex Murphy | Page 19

They had my car the whole summer and they blamed the people sending parts vs them selling me a car with a bad transmission. My car has several damages that wasn’t there when I dropped off my car. I had people sending parts vs them selling me a car with a bad transmission. My car has several damages that wasn’t there when I dropped off my car. I had to ask for gas after they ran my tank on empty meanwhile I did a survey for oil change to receive a full tank on pick up that was not done. I experience racism for the first time with the lady at service desk put that to the side because of poor condition of car was my main focus. I spoke with Mike Owen’s and all he did was blame the people sending the parts for car on why they had my car so long. I have called and spoke with different people trying to contact them as well and no feedback back More

by ogowie Verified Customer Verified Customer

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My vehicle needed an oil change. I had negative thoughts "Oh no, here we go, another hassle." However, it turned out great. It was quick, easy and hassle free. I was able to see e I had negative thoughts "Oh no, here we go, another hassle." However, it turned out great. It was quick, easy and hassle free. I was able to see enjoy the rest of my day. Thanks More

by leons_oils Verified Customer Verified Customer

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Great job now. I've ever been to the service.People's day are treatment like athing.I'm happy whatever thing yeah, I'll do it to my pick up truck.You'll have a nice I've ever been to the service.People's day are treatment like athing.I'm happy whatever thing yeah, I'll do it to my pick up truck.You'll have a nice day.Thank you for everything you all dolet's make a one hundred point More

by anderson121967 Verified Customer Verified Customer

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Staff was Courteous and professional. The worker at the service desk was very helpful. The vehicle check was through. The worker at the service desk was very helpful. The vehicle check was through. More

by SHULOCK Verified Customer Verified Customer

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Great People at the front desk Kind Respectful Concerning helpful honest lots of information concerning your car which is Trueful helpful honest lots of information concerning your car which is Trueful More

by juanitathomposn407 Verified Customer Verified Customer

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The staff at Southern Greenbrier Jeep are always courteous, professional, knowledgeable, and eager to help. The technicians got me in and out for an oil change and inspection. I think I was there le courteous, professional, knowledgeable, and eager to help. The technicians got me in and out for an oil change and inspection. I think I was there less than an hour and 30 minutes. More

by cxmassen Verified Customer Verified Customer

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Quick and completed properly and before promised time. Quick and simple thank you very much Quick and simple thank you very much More

by Kenneth.drexler Verified Customer Verified Customer

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Everything went very well. This was my first time to visit this particular dealership since the two merged. This was my first time to visit this particular dealership since the two merged. More

by antonioharris1960 Verified Customer Verified Customer

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My 2024 Dodge Hornet was recently serviced at Southern Greenbrier and It was fine! I do the new 1414 address should be added in the Dodge app for service appointments due to my hornet was towed to the wro Greenbrier and It was fine! I do the new 1414 address should be added in the Dodge app for service appointments due to my hornet was towed to the wrong dealer however everyone at Southern were nice! I also feel service updates could be provided sooner at time but you guys are busy! Thank you for all you do ! More

by Tanisha Verified Customer Verified Customer

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Had the oil changed and state inspection. They didn’t fasten the skid plate on properly so on my drive home it started scraping the ground, got home and had to zip tie it back up. I went in They didn’t fasten the skid plate on properly so on my drive home it started scraping the ground, got home and had to zip tie it back up. I went in for my inspection with no issues, and about an hour after leaving the dealership, my car started to decelerate and wouldn’t accelerate. I called the dealership who blamed it on my battery. Took it to my mechanic who is still trying to figure out what is pulling the battery and draining it bc it’s not the battery—checked and even changed the battery, but something is causing it to drain. Of course, no way to prove it was something they did at the dealership, but too much of a coincidence for me…. More

by BAGIST3 Verified Customer Verified Customer

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