Alex Murphy | Page 21
Service Manager
Southern Chrysler Dodge Jeep Ram Greenbrier
1414 S Military Hwy
Chesapeake, VA 23320
798 Reviews
Write a Review798 Reviews of Alex Murphy
August 25, 2025
Had to take my Ram back to them several times to fix the same issue. They tried to short me $10k on my trade in, just because they couldn’t figure out what was wrong initially. Come to find out it was only same issue. They tried to short me $10k on my trade in, just because they couldn’t figure out what was wrong initially. Come to find out it was only a $500 fixed that they charged a portion to my extended warranty again. I repeated asked to speak with a manger to discuss my concerns and the only one I was able to have a face to face conversation with was the sales manager. The general manager NEVER fulfilled my request to speak to him after I was told plenty of times that he was asked to. Very disappointed at the services I received at this particular dealership. Thanks to two ladies that did their best to ease my frustration. More
Other Employees Tagged: Nerely Blanco , I wish Mr Joe Cuellar would have called me to discuss my concerns. Alisha and Dominique were the two most helpful. Bill in services didn’t seem to care about my concerns.
August 24, 2025
They always take care of my Jeep and then make sure we have everything we need. have everything we need. More
Other Employees Tagged: Bennie Tate, Kevin Jones, Joe Cuellar, Joe Anthony, Scott Houchins, Tyrone Houston, Efrem Huger, Nerely Blanco, Mike Owen
August 22, 2025
The service department, mechanics, are very honest and professional. They assisted with a warranty issue with my vehicle. Due to their professional, i would highly recommend them to others. professional. They assisted with a warranty issue with my vehicle. Due to their professional, i would highly recommend them to others. More
August 20, 2025
I had state inspection. It was easy to schedule an appointment. The staffs were friendly, and the work was done with expected duration. I was very satisfied. It was easy to schedule an appointment. The staffs were friendly, and the work was done with expected duration. I was very satisfied. More
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