Alex Murphy | Page 21

Everything went very well. This was my first time to visit this particular dealership since the two merged. This was my first time to visit this particular dealership since the two merged. More

by antonioharris1960 Verified Customer Verified Customer

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My 2024 Dodge Hornet was recently serviced at Southern Greenbrier and It was fine! I do the new 1414 address should be added in the Dodge app for service appointments due to my hornet was towed to the wro Greenbrier and It was fine! I do the new 1414 address should be added in the Dodge app for service appointments due to my hornet was towed to the wrong dealer however everyone at Southern were nice! I also feel service updates could be provided sooner at time but you guys are busy! Thank you for all you do ! More

by Tanisha Verified Customer Verified Customer

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Had the oil changed and state inspection. They didn’t fasten the skid plate on properly so on my drive home it started scraping the ground, got home and had to zip tie it back up. I went in They didn’t fasten the skid plate on properly so on my drive home it started scraping the ground, got home and had to zip tie it back up. I went in for my inspection with no issues, and about an hour after leaving the dealership, my car started to decelerate and wouldn’t accelerate. I called the dealership who blamed it on my battery. Took it to my mechanic who is still trying to figure out what is pulling the battery and draining it bc it’s not the battery—checked and even changed the battery, but something is causing it to drain. Of course, no way to prove it was something they did at the dealership, but too much of a coincidence for me…. More

by BAGIST3 Verified Customer Verified Customer

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The new facilities are very nice. The service was professional and the appointment completed in reasonable time. Thank you. The service was professional and the appointment completed in reasonable time. Thank you. More

by RAYWEBER1221 Verified Customer Verified Customer

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I will not be returning to any Ram dealer for maintenance. Horrible communication skills and customer service. maintenance. Horrible communication skills and customer service. More

by austinowen8 Verified Customer Verified Customer

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Very good service the gentleman greeted me and told me that I could have a seat and our car will be taken care of thank you that I could have a seat and our car will be taken care of thank you More

by lisareid26 Verified Customer Verified Customer

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Specially requested synthetic oil. Was assured by advisor it would be used. Invoice shows conventional was used. Was assured by advisor it would be used. Invoice shows conventional was used. More

by davidoconn0118 Verified Customer Verified Customer

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Service was excellent. My vehicle was slightly damaged while at the dealership. I notified the service manager. My vehicle was slightly damaged while at the dealership. I notified the service manager. More

by JERRY.GOLDEN1 Verified Customer Verified Customer

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fast serve and everyone was great. My husband and I were impressed with the fast service My husband and I were impressed with the fast service More

by vbrich Verified Customer Verified Customer

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They got right to work and had my car done when they said they would have it done!! they would have it done!! More

by katharinecl Verified Customer Verified Customer

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