Alex Murphy | Page 26
Service Manager
Southern Chrysler Dodge Jeep Ram Greenbrier
1414 S Military Hwy
Chesapeake, VA 23320
798 Reviews
Write a Review798 Reviews of Alex Murphy
July 29, 2025
I was very impressed. I had my vehicle serviced there because the Western Branch customer service was subpar. While your location isn’t as convenient, it is well worth th I had my vehicle serviced there because the Western Branch customer service was subpar. While your location isn’t as convenient, it is well worth the extra miles to get great customer service. More
July 28, 2025
The dealer did complete the service in a timely manner. The only problem is they charge a lot more than their clearing house that has set the prices. It would be o understandable if it were $30-40 dollars The only problem is they charge a lot more than their clearing house that has set the prices. It would be o understandable if it were $30-40 dollars difference but twice now it has been well over $100 dollars plus over the final price. They don’t call tell you the final price either. They have done this twice now and all they tell me is that is not the price we charge. Why use such a service if that’s not the price!! I will not be back for service until they get this fix and service advisors can tell you the price/ estimate. More
July 28, 2025
This dealership has always been available by appointment or just drive up. Their service is very good. or just drive up. Their service is very good. More
Other Employees Tagged: Joe Cuellar, Nerely Blanco
July 24, 2025
Scheduling with the new AI Pam is terrible. Once I got there, the people manning the service area would not talk to me even though I stood right in front of their desk they told somebody else 1 Once I got there, the people manning the service area would not talk to me even though I stood right in front of their desk they told somebody else 15 feet away. Please tell me to go inside and talk to someone. I found out this was due to me having a diesel truck. The lady inside was upset and she said please don't start anything about it or go to someone higher up because she didn't want to start anything. This was due to childish behavior. And then too I don't see how come an oil change cost me $400? So no I don't recommend your service. More
July 22, 2025
The work on my vehicle was excellent. Vehicle was left in organized manner. The receptionist was a little unfriendly but my service technician excellent. Vehicle was left in organized manner. The receptionist was a little unfriendly but my service technician excellent. More

