Alex Murphy | Page 26

Even though I had to wait even though I had an appointment they did a good job appointment they did a good job More

by dcasey4882 Verified Customer Verified Customer

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I was very impressed. I had my vehicle serviced there because the Western Branch customer service was subpar. While your location isn’t as convenient, it is well worth th I had my vehicle serviced there because the Western Branch customer service was subpar. While your location isn’t as convenient, it is well worth the extra miles to get great customer service. More

by DFERG0910 Verified Customer Verified Customer

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Great customer service. They serviced my car in no time! I felt very welcomed there They serviced my car in no time! I felt very welcomed there More

by OTTOBOT7 Verified Customer Verified Customer

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Everything was great! They took me quickly and I had my car within 30 minutes! Top notch, SERVICE! They took me quickly and I had my car within 30 minutes! Top notch, SERVICE! More

by sbmoyle Verified Customer Verified Customer

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The dealer did complete the service in a timely manner. The only problem is they charge a lot more than their clearing house that has set the prices. It would be o understandable if it were $30-40 dollars The only problem is they charge a lot more than their clearing house that has set the prices. It would be o understandable if it were $30-40 dollars difference but twice now it has been well over $100 dollars plus over the final price. They don’t call tell you the final price either. They have done this twice now and all they tell me is that is not the price we charge. Why use such a service if that’s not the price!! I will not be back for service until they get this fix and service advisors can tell you the price/ estimate. More

by PGALBERS Verified Customer Verified Customer

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This dealership has always been available by appointment or just drive up. Their service is very good. or just drive up. Their service is very good. More

by rburkhardt3 Verified Customer Verified Customer

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Service was great! They addressed my issues I am satisfied with the service I received. They addressed my issues I am satisfied with the service I received. More

by hereigns1 Verified Customer Verified Customer

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Scheduling with the new AI Pam is terrible. Once I got there, the people manning the service area would not talk to me even though I stood right in front of their desk they told somebody else 1 Once I got there, the people manning the service area would not talk to me even though I stood right in front of their desk they told somebody else 15 feet away. Please tell me to go inside and talk to someone. I found out this was due to me having a diesel truck. The lady inside was upset and she said please don't start anything about it or go to someone higher up because she didn't want to start anything. This was due to childish behavior. And then too I don't see how come an oil change cost me $400? So no I don't recommend your service. More

by whgarn2 Verified Customer Verified Customer

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Extremely friendly staff, knowledgeable, helpful, and no pressure. Genuinely happy to have you there. Comfortable waiting area. pressure. Genuinely happy to have you there. Comfortable waiting area. More

by aaron.daley.md Verified Customer Verified Customer

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The work on my vehicle was excellent. Vehicle was left in organized manner. The receptionist was a little unfriendly but my service technician excellent. Vehicle was left in organized manner. The receptionist was a little unfriendly but my service technician excellent. More

by risharda98 Verified Customer Verified Customer

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