Alex Murphy | Page 34

The troubleshooting cost was excessive and then the parts required were discontinued for my 2014 Grand Cherokee with no possible alternatives for repair other than some other after market jeep specialist. No required were discontinued for my 2014 Grand Cherokee with no possible alternatives for repair other than some other after market jeep specialist. Not even a recommendation where to take it. The dealer ships should be meeting more customer needs than sales, that’s why most people only go as a last resort and usually leave disappointed or financially pained. Stellantis is yet another disappointing car manufacturer in the long string of owners of the Jeep brand. More

by pvance57 Verified Customer Verified Customer

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They do go above and beyond. They are very organized and detailed. We love you. Thank you! They are very organized and detailed. We love you. Thank you! More

by emiliocastiilor1983 Verified Customer Verified Customer

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Drove 2 hours for a mirror issue. Was told I had to leave the vehicle 1-3 days for a diagnostic . No one indicated this during appt on-line Was told I had to leave the vehicle 1-3 days for a diagnostic . No one indicated this during appt on-line More

by tcase35914 Verified Customer Verified Customer

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I set up a time to pick up my vehicle, after paying online. Due to my work schedule I was not able to get there until 8:50pm, while they close at 9pm. I made my payment early to make the pick up easier online. Due to my work schedule I was not able to get there until 8:50pm, while they close at 9pm. I made my payment early to make the pick up easier. When I arrived to pick up my vehicle, all doors were locked. I called and spoke with a representative that stated "it was a slow night so the sales department closed early." This was extremely frustrating as I was now stranded without a ride home. I had to pay about $70 for an uber ride home, just to frantically figure out a ride to return the next morning to pick up my vehicle. This was extremely unprofessional!! I will not bring my vehicle back to this dealership ever again!!!! More

by cristiecarlisle Verified Customer Verified Customer

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Good customer service. Didnt have to wait to pick up my Jeep..I used the nite drop box Didnt have to wait to pick up my Jeep..I used the nite drop box More

by labaron7777 Verified Customer Verified Customer

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Excellent and professional. Helped with Carshield transaction The service Representative provided excellent service and kept men apprised of progress. Helped with Carshield transaction The service Representative provided excellent service and kept men apprised of progress. More

by VJCLAIBORNE Verified Customer Verified Customer

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They got me in as quick as possible, and checked my car out thoroughly and told me that it needed front brakes after they done the oil changed and balanced and rotated my tires and I was very well satisfie out thoroughly and told me that it needed front brakes after they done the oil changed and balanced and rotated my tires and I was very well satisfied More

by dwhite4116@gmail.com Verified Customer Verified Customer

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We are satisfied with you even when we had a problem, you worked so hard to pleased us, thank you worked so hard to pleased us, thank you More

by jbailey17 Verified Customer Verified Customer

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SOUTHERN greenbrier Jeep provided very good customer service and also completed what was requested in a timely and professional manner. Highly recommend Souther service dept for your Jeep repairs service and also completed what was requested in a timely and professional manner. Highly recommend Souther service dept for your Jeep repairs More

by PACOUNOO Verified Customer Verified Customer

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Everything went better than I expected I really did enjoy the experience from the service advisor to the service technician. They really had my back The whole team gets five stars. Thanks for all you do the experience from the service advisor to the service technician. They really had my back The whole team gets five stars. Thanks for all you do More

by ESCHMETTERLING1 Verified Customer Verified Customer

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