Alex Murphy
Alex Murphy at Southern Chrysler Dodge Jeep Ram Greenbrier

Alex Murphy | Page 81

Service Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

Contact Me
4.4
811 Reviews
4.4

811 Reviews

Write a Review

811 Reviews of Alex Murphy

October 13, 2023

Dealership Rating
Employee Rating

Dealership is very easy to use and consistent with their work. Service department always keeps my truck running in top shape. Thank you Alex and Jordan More

by JO_BEANMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Cabral

Oct 16, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your continued loyalty and support!

October 12, 2023

Dealership Rating
Employee Rating

I bought my Jeep in for an alignment. I received a call saying that my alignment is complete and my Jeep is ready for pick up. Driving home after picking it up I noticed that my alignment More

by asbiela
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

October 12, 2023

Dealership Rating
Employee Rating

My car didn't pass inspection, but the service team explained what needed fixing before it could pass...very thorough and professional. More

by WTPearson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 11, 2023

Dealership Rating
Employee Rating

Very friendly, always kept me informed, very quick. No real complaints on my end at all. More

by Will C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris was great

Oct 11, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 11, 2023

Dealership Rating
Employee Rating

Everything was great as usual, I went in for an oil change and the service was fantastic! More

by demikoulis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Cuellar, Scott Houchins, Nerely Blanco , Jordan Cabral

Oct 11, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to have you back with us again, Demi!

October 11, 2023

Dealership Rating
Employee Rating

Feel like I can trust what they tell me about the service my car needs. Have had my Pacifica since 2017 and very pleased with their service. More

by gammiepattycake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 11, 2023

Dealership Rating
Employee Rating

I dropped my car off the night before the appointment. They were able to check my car out quickly and diagnose the issues. More

by MELONYELLINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 10, 2023

Dealership Rating
Employee Rating

Poor customer service. ..that is when you can actually get an appt and/or get one of the employees to acknowledge you and not be eating. More

by stacey.m.jennette
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 11, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Stacey. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 10, 2023

Dealership Rating
Employee Rating

The service department are very helpful and friendly. I didn't have an appointment, but they got me in and out in no time. More

by soupie_1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 10, 2023

Dealership Rating
Employee Rating

Dealership is very rude and not geared towards the customer. Truck took weeks to fix and when we got it back had to go back to fix all the things they were supposed tonfix More

by cody.c.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Cuellar, Mike Owen , Jordan Cabral, Allison Humphries, Jeff Owens

Oct 10, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Cody. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

...
81

Dealership Inventory (356 Vehicles)

new 2026 Jeep Compass car, priced at $29,615
2026 Jeep Compass
new
Joose exterior
Automatic
Four-wheel Drive
new 2026 Ram 1500 car, priced at $45,399
2026 Ram 1500
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Rear-wheel Drive
new 2025 Jeep Wrangler car, priced at $95,320
2025 Jeep Wrangler
new
Mojito Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ram ProMaster 2500 car, priced at $48,219
2026 Ram ProMaster 2500
new
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
new 2026 Ram 1500 car, priced at $59,407
2026 Ram 1500
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Compass car, priced at $33,539
2026 Jeep Compass
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive