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Alex Murphy
Alex Murphy at Southern Chrysler Dodge Jeep Ram Greenbrier

Alex Murphy | Page 80

Service Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.4
798 Reviews
4.4

798 Reviews

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798 Reviews of Alex Murphy

October 11, 2023

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Employee Rating

Very friendly, always kept me informed, very quick. No real complaints on my end at all. More

by Will C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris was great

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Oct 11, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 11, 2023

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Employee Rating

Everything was great as usual, I went in for an oil change and the service was fantastic! More

by demikoulis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Cuellar, Scott Houchins, Nerely Blanco , Jordan Cabral

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Oct 11, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to have you back with us again, Demi!

October 11, 2023

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Employee Rating

Feel like I can trust what they tell me about the service my car needs. Have had my Pacifica since 2017 and very pleased with their service. More

by gammiepattycake
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 11, 2023

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Employee Rating

I dropped my car off the night before the appointment. They were able to check my car out quickly and diagnose the issues. More

by MELONYELLINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 10, 2023

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Employee Rating

Poor customer service. ..that is when you can actually get an appt and/or get one of the employees to acknowledge you and not be eating. More

by stacey.m.jennette
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 11, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Stacey. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 10, 2023

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Employee Rating

The service department are very helpful and friendly. I didn't have an appointment, but they got me in and out in no time. More

by soupie_1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 10, 2023

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Employee Rating

Dealership is very rude and not geared towards the customer. Truck took weeks to fix and when we got it back had to go back to fix all the things they were supposed tonfix More

by cody.c.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Cuellar, Mike Owen , Jordan Cabral, Allison Humphries, Jeff Owens

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Oct 10, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Cody. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

October 10, 2023

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Employee Rating

Very good customer service and very fast with complete service checked my car for any issues as well More

by titanfanlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Cornell

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Oct 10, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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