Alex Murphy | Page 9

Awesome customer service. Job was done a very professional manner. I would highly recommend to others. Job was done a very professional manner. I would highly recommend to others. More

by Tedprice Verified Customer Verified Customer

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Service was prompt even though the were short staffed. I really enjoyed the fast lane service. I really enjoyed the fast lane service. More

by ccsimms528 Verified Customer Verified Customer

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Fantastic customer service. I called, interacted with the AI phone bot and my service advisor called back to ensure I had all my questions answered. I also received an email fro I called, interacted with the AI phone bot and my service advisor called back to ensure I had all my questions answered. I also received an email from the service tech with a video of how the service was progressing. I've never had that before and will be returning to Southern for any future work. More

by mkuh Verified Customer Verified Customer

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My visit to this dealership was great the place was very clean all the service people were very friendly and nice they did the service on my vehicle in a timely manner and got me back on the road in record clean all the service people were very friendly and nice they did the service on my vehicle in a timely manner and got me back on the road in record time I will go back for all of my service needs and appointments. More

by harocorpr Verified Customer Verified Customer

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Hook the computer for my car and it crank up good support and got my inspection done my car is running really good and got my inspection done my car is running really good More

by leighse50 Verified Customer Verified Customer

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Parts and Service are extremely helpful and handled my problem efficiently and professionally.Thank you. problem efficiently and professionally.Thank you. More

by Hksjacobs Verified Customer Verified Customer

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Bought all my trucks from here dating back to 2015, has always treated me good. Had the best value in terms of all the services I could get. Staff always friendly and greet me, always provided me solid adv always treated me good. Had the best value in terms of all the services I could get. Staff always friendly and greet me, always provided me solid advice in terms of what to do next with my truck. I’ve never had any issues with Southern. Thanks! More

by shell.marcus4 Verified Customer Verified Customer

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I tried to provide feedback to the service manager and general manager via email but I recieved no response. The quoted price for my work was under $400 and I ended up paying close to $600. They won’t res general manager via email but I recieved no response. The quoted price for my work was under $400 and I ended up paying close to $600. They won’t respond to answer why I wasn’t provided a proper quote and I wasnt contacted to authorize work above 10% over quote as required by law. Find somewhere else to take your vehicles.. More

by RRJ5879 Verified Customer Verified Customer

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I received an invoice through txt message and when I arrived I was told a much higher price. Explained that the AI invoicing is wrong but wouldn’t honor the first invoice arrived I was told a much higher price. Explained that the AI invoicing is wrong but wouldn’t honor the first invoice More

by Rhett Russell Verified Customer Verified Customer

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The Service technicians were courteous and provided timely updates. My state inspection was completed quickly! timely updates. My state inspection was completed quickly! More

by dlimback Verified Customer Verified Customer

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