Originally from NYC, moved to Texas and loving it! Georgetown is an amazing place! Dog dad of a Wilco rescue. Ford Mustang Shelby is my favorite sports car! Ford Explorer ST is my favorite SUV! Ford Raptor my favorite truck! Momma’s boy - Dad is in heaven. God First, Family Second and self third. I love people but, I love dogs more :-) Brisket is my absolute fav right after Filet! Wellness is my priority and all my food is made from scratch!
Read moreDealership Experience
4 yrs, 1 mo
Specialties & Trainings
customer service
138 Reviews
Write a Review138 Reviews of Alex Ortiz
January 31, 2021
The team at Mac Haik helped us turn a disaster into hope for the future. With a very professional staff that exceeded our expectations. Alexander and Creighton are true miracle workers. Thank you all very m for the future. With a very professional staff that exceeded our expectations. Alexander and Creighton are true miracle workers. Thank you all very much. More
Other Employees Tagged: Creighton Lynn , Jose Ocampo, Jared Zamora, Crystal Smith
December 31, 2020
A customer of this dealership for several years I appreciate their professional, efficient and friendly service. My lease expired and they were happy to oblige. Thank you! appreciate their professional, efficient and friendly service. My lease expired and they were happy to oblige. Thank you! More
Other Employees Tagged: Creighton Lynn , Jared Zamora
December 22, 2020
I bought my 2015 Cadillac Escalade from Alex. He was awesome, sweet and professional. The finance manager was also a jewel! Everyone I came into contact with at Mac Haik dealership was wonderful to work awesome, sweet and professional. The finance manager was also a jewel! Everyone I came into contact with at Mac Haik dealership was wonderful to work with. FYI....I saw the Escalade online. I flew from Los Angeles to Texas. Alex picked me up from the airport. When we arrived at the dealership all of the paperwork was ready and the Cadillac Escalade was beautiful and ready to go. I drove all the way to from Texas to Indiana and then back to California and there were zero issues with my new car. I highly recommend Mac Haik Ford Lincoln and I doubly recommend asking for Alex! I’m a very happy customer! I LOVE my Escalade! Thank you for a smooth transaction! Kathy More
Other Employees Tagged: Dillon Aviles
December 10, 2020
I went in with a vehicle in mind already. Alex was an amazing help when it came down to making a choice between two trucks! Process was easy and wonderful! I will be back to Mak Haik Georgetown for ALL o amazing help when it came down to making a choice between two trucks! Process was easy and wonderful! I will be back to Mak Haik Georgetown for ALL of my vehicle needs! More
Other Employees Tagged: Dillon Aviles
October 29, 2020
Very good care. The waiting room and bathroom are nice and clean. We do, however, miss the good coffee. We will look forward to our next visit. and clean. We do, however, miss the good coffee. We will look forward to our next visit. More
Other Employees Tagged: James Main , Edwin Holmstrom, Grayson McCaleb
October 19, 2020
The salesman was fine. The finance guy, Jose left a lot to be desired. Did not consult with me on primary owner of vehicle when running the joint credit app. I know it would have been a higher interest ra to be desired. Did not consult with me on primary owner of vehicle when running the joint credit app. I know it would have been a higher interest rate but I was never given the choice. Very unprofessional. Had everything filled out and pre-approved before arriving yet I still had to wait over an hour to sign paperwork. More
Other Employees Tagged: Jose Ocampo
October 14, 2020
Alex was amazing helping out and ensuring I went home in my new ride! They really did their best to make things right and that I got the best deals! Will definitely be going back in the future. my new ride! They really did their best to make things right and that I got the best deals! Will definitely be going back in the future. More
October 12, 2020
Good product and service! Looking for a gt350 and make a 150 mile drive from Houston to find this awesome piece of machinery. Thanks to everyone involved for the service. 150 mile drive from Houston to find this awesome piece of machinery. Thanks to everyone involved for the service. More