Alex Ortiz
Alex Ortiz at Mac Haik Ford Lincoln
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Alex Ortiz | Page 14

Sales Manager

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

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4.9
138 Reviews

Originally from NYC, moved to Texas and loving it! Georgetown is an amazing place! Dog dad of a Wilco rescue. Ford Mustang Shelby is my favorite sports car! Ford Explorer ST is my favorite SUV! Ford Raptor my favorite truck! Momma’s boy - Dad is in heaven. God First, Family Second and self third. I love people but, I love dogs more :-) Brisket is my absolute fav right after Filet! Wellness is my priority and all my food is made from scratch!

Dealership Experience

4 yrs, 1 mo

Specialties & Trainings

customer service

4.9

138 Reviews

Write a Review

138 Reviews of Alex Ortiz

January 31, 2021

Dealership Rating
Employee Rating

The team at Mac Haik helped us turn a disaster into hope for the future. With a very professional staff that exceeded our expectations. Alexander and Creighton are true miracle workers. Thank you all very m More

by BPCLIENTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Creighton Lynn , Jose Ocampo, Jared Zamora, Crystal Smith

Feb 02, 2021

Mac Haik Ford Lincoln responded

Hello there, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

December 31, 2020

Dealership Rating
Employee Rating

A customer of this dealership for several years I appreciate their professional, efficient and friendly service. My lease expired and they were happy to oblige. Thank you! More

by SIRRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Creighton Lynn , Jared Zamora

Jan 05, 2021

Mac Haik Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 22, 2020

Dealership Rating
Employee Rating

I bought my 2015 Cadillac Escalade from Alex. He was awesome, sweet and professional. The finance manager was also a jewel! Everyone I came into contact with at Mac Haik dealership was wonderful to work More

by Kathymann14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dillon Aviles

Dec 27, 2020

Mac Haik Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! We appreciate your recommendation of our dealership! It is great to hear our Staff took such great care of you! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

December 10, 2020

Dealership Rating
Employee Rating

I went in with a vehicle in mind already. Alex was an amazing help when it came down to making a choice between two trucks! Process was easy and wonderful! I will be back to Mak Haik Georgetown for ALL o More

by NIPSTER89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dillon Aviles

Dec 22, 2020

Mac Haik Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

October 29, 2020

Dealership Rating
Employee Rating

Very good care. The waiting room and bathroom are nice and clean. We do, however, miss the good coffee. We will look forward to our next visit. More

by JPWILDCOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Main , Edwin Holmstrom, Grayson McCaleb

October 19, 2020

Dealership Rating
Employee Rating

The salesman was fine. The finance guy, Jose left a lot to be desired. Did not consult with me on primary owner of vehicle when running the joint credit app. I know it would have been a higher interest ra More

by Leathroberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jose Ocampo

Nov 03, 2020

Mac Haik Ford Lincoln responded

Hello, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please contact Duane Harris at 512-930-8301 when you have an opportunity, and we will be more than happy to try and turn your experience around.

October 14, 2020

Dealership Rating
Employee Rating

Alex was amazing helping out and ensuring I went home in my new ride! They really did their best to make things right and that I got the best deals! Will definitely be going back in the future. More

by ajmarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 20, 2020

Mac Haik Ford Lincoln responded

Hello, thank you for your kind words and this wonderful review! As one of our valued guests, we want to sincerely thank you for your business and we hope to see you here again down the road! Have a great day!

October 12, 2020

Dealership Rating
Employee Rating

Good product and service! Looking for a gt350 and make a 150 mile drive from Houston to find this awesome piece of machinery. Thanks to everyone involved for the service. More

by dwsully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 20, 2020

Mac Haik Ford Lincoln responded

Reviews like yours provide encouraging feedback. We try to provide all of our guests with a great atmosphere and world-class service that you can trust. We hope to be of service to you again! Take care!

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