Me and my wife were shopping for rx 350 and I am glad we
met Alex.Professional and nice guy overall.
met Alex.Professional and nice guy overall.
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by jackins1
Jun 11, 2025 -
Lexus of Brooklyn responded
Good afternoon,
I would like to thank you for providing your kind feedback and recommendation on DealerRater. It was a pleasure to assist you with your vehicle purchase. I am happy to learn that you were satisfied with your experience, and I wish you and your wife the best of luck with your new Lexus RX 350! If you should require further help with anything vehicle related, please feel free to contact me at (718) 680-2200.
Alex Rabinovich
Lexus of Brooklyn
Mr. Carlos Lopez, at Lexus of Brooklyn is a great Finance
Manager! I was buying a car for the first time and needed someone that was able to help explain the process. He was so personable and kind to my moth
Manager! I was buying a car for the first time and needed someone that was able to help explain the process. He was so personable and kind to my mother and I. He even told us about his experiences with the Lexus cars he has had. I was happy with the auto loan interest rate he was able to secure. If you are looking for someone sweet, polite, and proficient, please see Carlos.
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by snd05d
Dec 31, 2024 -
Lexus of Brooklyn responded
Good evening,
Thank you for taking the time to provide your thoughtful feedback on DealerRater. It was our pleasure to assist you with your vehicle needs. I am thrilled to read that you had a positive experience with Alex and me! Should you require any further assistance, please do not hesitate to reach me at (718) 407-0700.
Carlos Lopez
Finance Manager
Lexus of Brooklyn
Alex is such an amazing representative, we’ve been with
him for 13 years, changed 5 cars throughout that time with one car better than the other! We highly recommend Alex to anyone who’s looking to lease o
him for 13 years, changed 5 cars throughout that time with one car better than the other! We highly recommend Alex to anyone who’s looking to lease or purchase from Lexus. He always found the perfect car for us in a quick amount of time, a true professional!
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by Anna and Hayk
Nov 01, 2024 -
Lexus of Brooklyn responded
Good evening Anna,
I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. I enjoyed helping you with your vehicle purchasing needs. It is great to read that you were satisfied with the experience which I provided you, and I wish you and Hayk all the best with your new car! If you should require further help with anything vehicle related, please feel free to reach me at (718) 680-2200.
Alex Rabinovich
Lexus of Brooklyn
He is a great sales man very professional , Carlos is
also a great sales man very professional.
also a great sales man very professional.
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by Ebelinda
Aug 08, 2022 -
Lexus of Brooklyn responded
Good evening,
I would like to thank you for taking the time to provide your kind feedback on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 680-2200.
Carlos Lopez
Lexus of Brooklyn.
I had a deal 3 days prior to picking up the car Day of
I had a deal 3 days prior to picking up the car
Day of pick up price was increased by 10
Percent
Avoid
Manager got into a shouting match with m
I had a deal 3 days prior to picking up the car
Day of pick up price was increased by 10
Percent
Avoid
Manager got into a shouting match with me
As a returning customer I could not believe what I was subjected to
Disgusting
I normally don’t leave reviews but this encounter deserves one
Avoid
I wish I could leave “0” stars
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by David.abbajeans
Mar 01, 2021 -
Lexus of Brooklyn responded
Good morning David,
I am sorry to read about your frustrations. We pride ourselves in the level of customer service that we provide to our guests, and it is unfortunate that you are feeling this upset. Your 1 star rating deeply concerns me, and I will be speaking with my staff in order to gather further details regarding this incident. If you would like to speak about this further, please feel free to contact me at, (718) 680-2200.
Eugene Woods
General Manager
Lexus of Brooklyn
Mar 01, 2021 -
David.abbajeans responded
This is my 7th Lexus bought from you. I expected a lot more and certainly not the bait and switch that I received. Unacceptable on all levels. I drove 3 hours with my family to purchase the car as a surprise for my daughter. Complete disappointment. At least have the courtesy to call and let me know that the price went up 10% BEFORE I come. Your finance person AND salesperson knew days before I came. We had a solid deal 3 days prior to me coming. I have the paperwork and the insurance was secured already. Not any given time was I informed the price changed. I will be taking my business elsewhere. And just for the record I am purchasing TWO new vehicles for new drivers in my home. This behavior cost you a very loyal customer. And I will also be contacting Lexus North America to let them know what happened.
My wife and I only decided to look for a new car over the
weekend. We had a higher mileage Lexus and our first stop was at Lexus of Brooklyn. We met Alex who got the car we came in to see ready for a ride. W
weekend. We had a higher mileage Lexus and our first stop was at Lexus of Brooklyn. We met Alex who got the car we came in to see ready for a ride. We took a newer RX 350 out and loved it. Alex wasn’t pushy at all, genuinely wanted to make something work within our means. We decided after leaving the dealership to go forward and had the car ready 24 hours. If you are looking for a patient salesperson, and a Lexus, give Alex a call!
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by Andrew.Richard.gordon
Oct 14, 2020 -
Lexus of Brooklyn responded
Good afternoon Mr. Gordon,
I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you and your wife the best of luck with your new Lexus RX 350! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 680-2200.
Alex Rabinovich
Lexus of Brooklyn
Alex is very patient and professional. He presented me
all the possible options based on my capability; and I got the right deal that is convenient to my needs and my budget (my RX350). Great sales consul
all the possible options based on my capability; and I got the right deal that is convenient to my needs and my budget (my RX350). Great sales consultant. Thank you again Alex.
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by Annie
Jun 24, 2020 -
Lexus of Brooklyn responded
Good morning Annie,
I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new Lexus RX 350! If you should require further help with anything relating to your car, please feel free to contact me at (718) 680-2200.
Alex Rabinovich
Lexus of Brooklyn
Thank you alex rabinovich
Just wanted to write a few words about a lexus of brooklyn salesperson. Alex Rabinovich, what a amazing person he is. My family has been dealing with
Just wanted to write a few words about a lexus of brooklyn salesperson. Alex Rabinovich, what a amazing person he is. My family has been dealing with alex for many years, i just recently had a problem and even though it had nothing to do with alex, i turned to him. Within a short period of time alex had the issue resolved in a proffesional and calm manner. Nobody at brooklyn lexus could help me but alex.... He is so thoughtful , calm and caring. I would never use any lexus dealership but brooklyn lexus because i know i will find alex there and everything will be wonderful. For all your lexus needs , please see this wonderful person, you will not be sorry.....he is truly outstanding !
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by Alison Benvenuto
Mar 20, 2020 -
Lexus of Brooklyn responded
Good evening Ms. Benvenuto,
I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you continued luck with your car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 680-2200.
Alex Rabinovich
Lexus of Brooklyn
Fantastic, resurceful, competent, patient, knowledgeable
This is my fourth leased Lexus. I leased a 2018 RX 350 5 door SUV 4 X 4. My salesman was Alex Rabinowiz who was dynamic. He was resourceful, infor
This is my fourth leased Lexus. I leased a 2018 RX 350 5 door SUV 4 X 4. My salesman was Alex Rabinowiz who was dynamic. He was resourceful, informative and aware of my needs. I have always used Lexus of Brooklyn, but Alex was the best dealership salesman I have ever met!
I had different car dealerships who wanted me to lease a car, but Alex and Lexus of Brooklyn surpass them all! GO LEXUS!
Alice B. Farkouh, Ed.D.
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by alice123
Dec 11, 2018 -
Lexus of Brooklyn responded
Good afternoon Ms. Farkouh,
I would like to thank you for taking the time to provide your kind feedback on DealerRater.com, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you with and I wish you many happy miles in your new Lexus RX 350! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 680-2200.
Alex Rabinovich
Lexus of Brooklyn
Our dealings with Alex!
We have dealt with Alex now for approximately 8 years. I contacted him via e mail letting Alex know hat I wanted to sit down with him and discuss trad
We have dealt with Alex now for approximately 8 years. I contacted him via e mail letting Alex know hat I wanted to sit down with him and discuss trading in my Lexus 450h for a new NX 300 . . . Very quick response and meeting time was set up. He is very knowledgeable about Lexus and honest with us! He asked us what we wanted and he worked diligently to satisfy our needs. He is a great guy to work with -- Thank you so much Alex Rabinovich!!!!!
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by prcarlina
Sep 03, 2018 -
Lexus of Brooklyn responded
Good afternoon,
I would like to thank you for taking the time to provide your kind feedback on DealerRater.com, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you with and I wish you the best of luck with your new Lexus NX 300! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 680-2200.
Alex Rabinovich
Lexus of Brooklyn