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Alex Ramirez
Alex Ramirez at City Limits Nissan

Alex Ramirez

Service Advisor

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.4
20 Reviews
4.4

20 Reviews

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20 Reviews of Alex Ramirez

February 01, 2026

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Employee Rating

Great customer service, nice waiting area if you want to remain onsite and the work is done correctly the first time! More

by maxebygm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Carlos, Jose Gutierrez

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Feb 02, 2026

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with a review, we appreciate your kind words and we look forward to the continued opportunity to provide you with many more happy miles! Thank you, Jason Laguna General Manager

Feb 05, 2026

City Limits Nissan responded

Hi, thank you very much. We value you as a customer and appreciate your feedback. If there is anything we can help you with please don’t hesitate to contact us directly. Thank you again for your support.

February 01, 2026

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Employee Rating

Efficient check-in and great communication from Alex and the service team on needed service; appreciate the loaner car availability. More

by JMR089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 02, 2026

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with a review, we appreciate the opportunity to earn your business and we look forward to providing you with many more happy miles! If you have any additional needs please don't hesitate to call us or stop by and we'd be happy to help. Thank you and have a great week! Jason Laguna General Manager

Feb 05, 2026

City Limits Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2025

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Employee Rating

It would be a whole lot better if the oil change wouldn’t have taken more than an hour, other than that everything was fine. More

by jjrico72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2025

City Limits Nissan responded

Thank you for taking the time to send us your feedback, we appreciate your review and will be sure to use your comments to refine our efforts going forward. If you have any additional needs, please reach out to us at 512-444-1400 and we'd be more than happy to help! Thanks again and have a great week! Jason Laguna General Manager

November 27, 2025

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Employee Rating

Was a nice dealership and they caught an issue that the dealership that sold me the car missed which allowed the other dealership to fix. More

by leeboyd73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, John Torres, Emmanuel Soto

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Nov 28, 2025

City Limits Nissan responded

Hi, thank you for choosing our dealership! We consistently strive to deliver exceptional service and ensure our customers' complete satisfaction. Thank you for trusting us with your car.

November 26, 2025

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Employee Rating

Everybody at this particular Dealership was very friendly and I see that this place of business hired the best Staff, Thank you so much! Bless you All !! More

by JGARZA4SHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, John Torres, Emmanuel Soto

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Nov 26, 2025

City Limits Nissan responded

Thank you so much for your kind review regarding your Service visit, we appreciate the opportunity to earn your business and we are glad to hear the team took great care of you! If you have any additional needs, please reach out to us at 512-444-1400 and we'd be more than happy to help. Have a great holiday weekend and we hope to see you soon! Thank you, Jason Laguna General Manager

November 12, 2025

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Employee Rating

Experience with this dealership was good. I would appreciate more upfront information about costs and wait time but other than that the service providers were friendly and understanding. More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Carlos

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Nov 13, 2025

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with this feedback, we appreciate the opportunity to improve our processes and we hope to be able to provide you with many more happy miles. Thank you again and have a great weekend! Jason Laguna General Manager

November 01, 2025

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Employee Rating

Staff is very friendly and helpful. Great waiting area where I can work while waiting. More

by MSTOUT351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2025

City Limits Nissan responded

Thank you for taking time out of your day to leave us a review regarding your recent experience with us! We appreciate you and look forward to providing you with many more happy miles. Thanks again and have a great week! Thank you, Jason Laguna General Manager

October 06, 2025

Dealership Rating
Employee Rating

Daniel is the best! Have worked with him several times over the years. Always very professional and responsive to questions and with updates. Thanks again Daniel! The se More

by VIC.RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, John Torres, Emmanuel Soto

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Oct 06, 2025

City Limits Nissan responded

We are grateful for the continued opportunity to earn your business and appreciate you taking the time out of your day to leave us a review! I'll be sure to pass your comments along, please don't hesitate to call us if you have any further needs. Thanks again and have a great week! Jason Laguna General Manager

September 21, 2025

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Employee Rating

Very helpful and very kind staff at the Nissan center. Took great care of my car. More

by Lkosobucki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, John Torres, Emmanuel Soto

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Sep 22, 2025

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2025

Dealership Rating
Employee Rating

Daniel always exhibits the highest quality of professionalism, patience and customer service, whenever I come in for service. More

by MCOLON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Emmanuel Soto

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Sep 15, 2025

City Limits Nissan responded

We are so glad to hear you had a great Service visit and appreciate that you took the time out of your day to tell us about it! We look forward to providing you with many more happy miles and we're always here if you have any questions. Thank you and have a great week! Thank you, Jason Laguna General Manager

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