Alex Reed | Page 14

Incredible Customer Service Alex was fantastic in understanding what I was looking for and providing a great deal on a great automobile. He was a pleasure to work with and made Alex was fantastic in understanding what I was looking for and providing a great deal on a great automobile. He was a pleasure to work with and made the entire process a pleasant one. I've dealt with another local dealership over the years (with less than satisfactory results) so I wasn't sure what to expect when stopping in to see Alex. He is obviously proud of Lally and provided superb customer service. I highly recommend Alex to anyone looking for a new car! More

Report | Print

Alex Reed Spectacular Customer Experience Alex was A1 on customer satisfaction. I felt that the environment was very accommodating. Alex seemed very comfortable and proud to be working at Tim Alex was A1 on customer satisfaction. I felt that the environment was very accommodating. Alex seemed very comfortable and proud to be working at Tim Lally. Buying a car can be a long process especially when two family members are buying cars. Alex served us beverages coffee water hot cocoa! All my questions were answered and explained in a simple way so I could understand all the paperwork. I plan on purchasing all my vehicles from there. Very pleased keep up the great work ALEX !! N More

Report | Print

Awesome experience!! Alex was great to work with,exchanged emails back and forth for several weeks. I arrived unanounced shortly before opening and was greeted by Brenda, Alex was great to work with,exchanged emails back and forth for several weeks. I arrived unanounced shortly before opening and was greeted by Brenda, she was very helpful and very welcoming. The enviorment of this dealership was relaxing with no high presure salesman and the staff made the whole experience easy. When the time comes for me to trade this truck in Tim Lally will be the first dealership i will contact even though it is some distance from my home. Again I would like to thank Alex,Brenda,Tim and Benjamin and the others foir such a great exp. THANK YOU ALL. More

Report | Print

First Class Treatment with Alex! Alex Reed was an absolute professional to deal with. He provided quick answers to all of my questions. He forwarded detailed photos with accurate des Alex Reed was an absolute professional to deal with. He provided quick answers to all of my questions. He forwarded detailed photos with accurate descriptions of the used vehicle to assure me of it's condition. Alex was tenacious in his follow up and kept the process moving. For me, he removed obstacles that otherwise would have given me reason to pause. I flew in to purchase the vehicle and Alex picked me up. When I arrived at the dealership there were no surprises. The vehicle was as represented. Alex has a great attitude and is an asset to the dealership. Highly recommended! More

Report | Print

Very friendly and helpful Our salesperson was friendly and very helpful and walked us through each process of the purchase of the vehicle. I would definitely recommend this d Our salesperson was friendly and very helpful and walked us through each process of the purchase of the vehicle. I would definitely recommend this dealership and our salesperson Alex Reed More

Report | Print

Expert handling of a complex purchase I came in knowing exactly which car on the Lally lot I was interested in, having done some internet browsing beforehand. Alex Reed understood and kept I came in knowing exactly which car on the Lally lot I was interested in, having done some internet browsing beforehand. Alex Reed understood and kept things moving right along! I had to make some unusual financing arrangements and get insurance for the first time, but the Lally team - including Jim Zabielski in finance - remained patient, helpful, and professional throughout. More

Report | Print

Truly Exceptional From the moment our son, who is a college student,was in contact with Tim Lally staff, he was in excellent hands with caring and professional assistan From the moment our son, who is a college student,was in contact with Tim Lally staff, he was in excellent hands with caring and professional assistance from Alex Reed and Jim "Z"! Words cannot describe the excellent work from these gentlemen - the care, knowledge, dedication, patience, understanding in all areas of the car buying process. There is simply not enough room here to tell how pleased we are with these outstanding folks. We have been purchasing new cars over the last 35 years where we live in upstate New York and these guys are something we have never run across before- unbelievable - gives us such faith to know there are such wonderful and genuinely dedicated people so willing to bend over backwards to help! They will go the extra mile (pun intended!) to help in every way! More

Report | Print

Fantastic! Alex is amazing, did everything to make this deal happen! All positive vibes while working with him! I recommend Alex for any car buying users! Alex is amazing, did everything to make this deal happen! All positive vibes while working with him! I recommend Alex for any car buying users! More

Report | Print

They found the car we needed and worked with us diligently Alex Reed, our salesman knew we were in need of a car and kept in touch with us about specials and options. Mike Kendren, their finance expert, helpe Alex Reed, our salesman knew we were in need of a car and kept in touch with us about specials and options. Mike Kendren, their finance expert, helped us out greatly searching for options for us. Without their dedicated efforts we would definitely still be looking or might have settled on something awful. They found the perfect car for our needs and Alex demonstrated all of the features for us so that we were comfortable with the car before leaving the lot. Thank you Alex and Mike!! More

Report | Print

Alex is a wonderful sales man . Alex is a wonderful sales man he made me feel very comfortable . I told him what I wanted and he gave me exactly that . He's such a gentleman and a ha Alex is a wonderful sales man he made me feel very comfortable . I told him what I wanted and he gave me exactly that . He's such a gentleman and a hard worker . I'm so happy . Alex made my day , he's the best sales man I've met . I'm recommending all my friends and family to come to this location and to Alex More

Report | Print