Specialties & Trainings
Ford Certified Service Advisor
394 Reviews
Write a Review394 Reviews of Alex Roberts
November 08, 2024
Alex was amazing! He got my truck in quickly, they had the part in stock, and they delivered my truck back before the end of the business day. I’ll never take my truc He got my truck in quickly, they had the part in stock, and they delivered my truck back before the end of the business day. I’ll never take my truck to another dealership! More
November 07, 2024
This dealership needs new mechanics, they left oil cap off my car ended up getting new motor, parts went bad took to shop, they missed it and just did a software update. I will never take my car back ther off my car ended up getting new motor, parts went bad took to shop, they missed it and just did a software update. I will never take my car back there to get worked on! More
Other Employees Tagged: Trent Gonzales
November 03, 2024
When . The reason for our visit was my truck was showing the deaf flute had issue and you all got it. Corrected within a matter of a few hours we pulled int The reason for our visit was my truck was showing the deaf flute had issue and you all got it. Corrected within a matter of a few hours we pulled into your dealership, it was some of the best customer service I’ve ever seen at a Ford dealership the personnel or all professional and I would recommend anybody else to go back there and I will if I’m in that area too to talk to him about possibly a new truck someday Thank you More
November 03, 2024
I dropped by because I got an email from ford about my airbags not working properly. I was greated immediately and was in and out in about 20 minutes granted it was a Wednesday morning and they were not b airbags not working properly. I was greated immediately and was in and out in about 20 minutes granted it was a Wednesday morning and they were not busy at all. My airbags had somehow disconnected when my husband put the seat covers on. I had a great experience at this ford dealership and plan to go back for any additional needs for my truck. More
Other Employees Tagged: Jordan Nichols, Daniel Milczanowski, John Bragg, Luke Farmer, Kevin Castillo, Bruce Hendrix, Trent Gonzales , Cody Finney, Aaron Pozos
October 27, 2024
I had an issue that is still on going with my car that I took it in to be looked at. They did not fix and said they would call me back to bring it in when they got a loaner. I called back several time alway took it in to be looked at. They did not fix and said they would call me back to bring it in when they got a loaner. I called back several time always being told no loaners were available and now my 90 day warranty has lapsed and my car still has issues More
Other Employees Tagged: John Bragg
October 10, 2024
This dealership could not give me a fact based description of what occurred to my vehicle. The sales team pitched to purchase my vehicle for $2,000 less than what I sold it for. I will never recom description of what occurred to my vehicle. The sales team pitched to purchase my vehicle for $2,000 less than what I sold it for. I will never recommend Ford to anyone. I will never recommend this dealership to anyone. More
Other Employees Tagged: Luke Farmer

