Alex Rocha

Alex was great! I originally came in for a 2024 and after we test drove it, the next day we tested 2025. I was on a time crunch both days and he worked with me every I originally came in for a 2024 and after we test drove it, the next day we tested 2025. I was on a time crunch both days and he worked with me every step of the way to make sure I was out of there as fast as possible. Really appreciate all the work he did! More

Report | Print

We had a lovely experience buying a 2025 Atlas - Alex was very helpful in guiding us through the process. very helpful in guiding us through the process. More

Report | Print

I had the absolute pleasure of working with Alex and Edgar for the purchase of my third vehicle from Volkswagen within my family, and once again, they exceeded all expectations! From start to finish, th Edgar for the purchase of my third vehicle from Volkswagen within my family, and once again, they exceeded all expectations! From start to finish, the process was smooth, professional, and stress-free. Both were incredibly knowledgeable, patient, and attentive to what I was looking for, making sure every question I had was answered with care. They made the financing side of things quick and efficient, explaining everything clearly and making sure I felt comfortable throughout the entire process. More

Report | Print

I purchased a used Buick Encore from City VW from Brandon. He was the best car sales I’ve worked with! Very informative, very patient, and not overly pushy. We faced an issue with insurance and Brand Brandon. He was the best car sales I’ve worked with! Very informative, very patient, and not overly pushy. We faced an issue with insurance and Brandon was incredibly helpful on guiding us through our options to seek the best rates. I brought my boyfriend along as well and appreciate him chatting with my boyfriend while I figured out the insurance piece. They allowed us to see the inspection report ahead of time and we were able to buy this car at a GREAT price with no mechanical issues. They walked us through each document prior to signing and answered any questions. They were very upfront about pricing and didn’t try to sneak in a purchase we didn’t agree to or try and push us to purchase something extra. I typically stick to GM cars due to having several generations of family member that have worked there, but considering how tricky it can be to find a good dealership and car sales, I definitely hope to buy from City VW and Brandon again and will consider looking at their VW models in the future! More

Report | Print

Buying a used car was a breeze! Everyone I worked with, particularly my salesperson Alex, was friendly and knowledgeable. I never felt pressured to purchase, which made asking quest Everyone I worked with, particularly my salesperson Alex, was friendly and knowledgeable. I never felt pressured to purchase, which made asking questions and finding the right car for our family pleasant from start to finish--something I never thought I'd say about buying a used car! Alex was incredibly patient with me as he taught me about all the features on my new-to-me Taos. I drove home feeling confident, not only in my car, but in my purchase. Makes me wish I'd bought my previous car here, too! Would definitely recommend. More

Report | Print

I was just passing through Volkswagen City, and Alex came out to offer his help. He was a very good salesman, very polite and very helpful. In the end, he convinced us to buy a car. out to offer his help. He was a very good salesman, very polite and very helpful. In the end, he convinced us to buy a car. More

Report | Print

Brandon Rosenow is an outstanding sales consultant! I could not have asked for a kinder, more knowledgeable person to work with. His attention during my visits to the showroom and careful followup ma I could not have asked for a kinder, more knowledgeable person to work with. His attention during my visits to the showroom and careful followup made buying a car from the deal super easy. He was supported by an amazing team and I would tell anyone I know to use him and City Volkswagen. More

Report | Print

Alex was very attentive and helpful. Easy to communicate with. There were issues after the purchase but they were all addressed in a timely manner. Overall a good experience. Easy to communicate with. There were issues after the purchase but they were all addressed in a timely manner. Overall a good experience. More

Report | Print

I purchased a Volkswagen first edition ID. 4 two days ago. I had been intensely searching for a car for more than two weeks. Alex, and the team at City of Volkswagen of Chicago felt like a br 4 two days ago. I had been intensely searching for a car for more than two weeks. Alex, and the team at City of Volkswagen of Chicago felt like a breath of fresh air. There was warmth, smiles, patience, and efficiency with all the staff with whom I interacted. Alex, and the manager Lazaro, have been with me over the last couple of days as I navigated the process of learning the features of an electric car. Alex answered multiple calls and texts. Alex, Lazaro, and the entire team at City of Volkswagen of Chicago are exceptional. Thank you Alex, Lazaro, Evelyn, and the rest of the team, for such an amazing experience purchasing my ID.4. I have never been this excited purchasing a car before!! This is the best dealership is Chicago!!! More

Report | Print

He was a very good dealer answered all our questions and was very nice to talk to we recommended him. was very nice to talk to we recommended him. More

Report | Print