Alex Rocha

We bought a great car, thank you for the service, for the quick processing of documents and consultation. Manager Alex explained everything to us perfectly and prepared us to buy a car. Thank you! I recommen quick processing of documents and consultation. Manager Alex explained everything to us perfectly and prepared us to buy a car. Thank you! I recommend! More

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Would like to thank Alex and Lazaro for the great experience at City VW! My VW journey has come full circle. I have purchased, serviced, and now sold a car to City VW. Over the years, always the bes experience at City VW! My VW journey has come full circle. I have purchased, serviced, and now sold a car to City VW. Over the years, always the best experience for anything VW. Thank you! More

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Went in to buy a used cc, Alex and Maria took me in and we’re transparent about an issue the car had that they were going to fix at no expense to me. Made me feel comfortable and gave me a good experience. we’re transparent about an issue the car had that they were going to fix at no expense to me. Made me feel comfortable and gave me a good experience. More

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City VW of Chicago is a great place to purchase a vehicle. I worked with David and Alejandro (Alex) to purchase my new 2025 Atlas. They were kind, helpful, transparent and friendly throughout all asp vehicle. I worked with David and Alejandro (Alex) to purchase my new 2025 Atlas. They were kind, helpful, transparent and friendly throughout all aspects of the process. They also have a very high regard for service and focus on this at every stage in the process, keeping you knowledgeable the entire time and even followed up multiple times after the purchase to ensure I was satisfied. Thank you to everyone at City VW that helped me with my purchase! More

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Alex was great! I originally came in for a 2024 and after we test drove it, the next day we tested 2025. I was on a time crunch both days and he worked with me every I originally came in for a 2024 and after we test drove it, the next day we tested 2025. I was on a time crunch both days and he worked with me every step of the way to make sure I was out of there as fast as possible. Really appreciate all the work he did! More

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We had a lovely experience buying a 2025 Atlas - Alex was very helpful in guiding us through the process. very helpful in guiding us through the process. More

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I had the absolute pleasure of working with Alex and Edgar for the purchase of my third vehicle from Volkswagen within my family, and once again, they exceeded all expectations! From start to finish, th Edgar for the purchase of my third vehicle from Volkswagen within my family, and once again, they exceeded all expectations! From start to finish, the process was smooth, professional, and stress-free. Both were incredibly knowledgeable, patient, and attentive to what I was looking for, making sure every question I had was answered with care. They made the financing side of things quick and efficient, explaining everything clearly and making sure I felt comfortable throughout the entire process. More

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Buying a used car was a breeze! Everyone I worked with, particularly my salesperson Alex, was friendly and knowledgeable. I never felt pressured to purchase, which made asking quest Everyone I worked with, particularly my salesperson Alex, was friendly and knowledgeable. I never felt pressured to purchase, which made asking questions and finding the right car for our family pleasant from start to finish--something I never thought I'd say about buying a used car! Alex was incredibly patient with me as he taught me about all the features on my new-to-me Taos. I drove home feeling confident, not only in my car, but in my purchase. Makes me wish I'd bought my previous car here, too! Would definitely recommend. More

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I purchased a used Buick Encore from City VW from Brandon. He was the best car sales I’ve worked with! Very informative, very patient, and not overly pushy. We faced an issue with insurance and Brand Brandon. He was the best car sales I’ve worked with! Very informative, very patient, and not overly pushy. We faced an issue with insurance and Brandon was incredibly helpful on guiding us through our options to seek the best rates. I brought my boyfriend along as well and appreciate him chatting with my boyfriend while I figured out the insurance piece. They allowed us to see the inspection report ahead of time and we were able to buy this car at a GREAT price with no mechanical issues. They walked us through each document prior to signing and answered any questions. They were very upfront about pricing and didn’t try to sneak in a purchase we didn’t agree to or try and push us to purchase something extra. I typically stick to GM cars due to having several generations of family member that have worked there, but considering how tricky it can be to find a good dealership and car sales, I definitely hope to buy from City VW and Brandon again and will consider looking at their VW models in the future! More

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I was just passing through Volkswagen City, and Alex came out to offer his help. He was a very good salesman, very polite and very helpful. In the end, he convinced us to buy a car. out to offer his help. He was a very good salesman, very polite and very helpful. In the end, he convinced us to buy a car. More

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