Alex Rocha | Page 8

Alex was very attentive and helpful. Easy to communicate with. There were issues after the purchase but they were all addressed in a timely manner. Overall a good experience. Easy to communicate with. There were issues after the purchase but they were all addressed in a timely manner. Overall a good experience. More

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Brandon Rosenow is an outstanding sales consultant! I could not have asked for a kinder, more knowledgeable person to work with. His attention during my visits to the showroom and careful followup ma I could not have asked for a kinder, more knowledgeable person to work with. His attention during my visits to the showroom and careful followup made buying a car from the deal super easy. He was supported by an amazing team and I would tell anyone I know to use him and City Volkswagen. More

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I purchased a Volkswagen first edition ID. 4 two days ago. I had been intensely searching for a car for more than two weeks. Alex, and the team at City of Volkswagen of Chicago felt like a br 4 two days ago. I had been intensely searching for a car for more than two weeks. Alex, and the team at City of Volkswagen of Chicago felt like a breath of fresh air. There was warmth, smiles, patience, and efficiency with all the staff with whom I interacted. Alex, and the manager Lazaro, have been with me over the last couple of days as I navigated the process of learning the features of an electric car. Alex answered multiple calls and texts. Alex, Lazaro, and the entire team at City of Volkswagen of Chicago are exceptional. Thank you Alex, Lazaro, Evelyn, and the rest of the team, for such an amazing experience purchasing my ID.4. I have never been this excited purchasing a car before!! This is the best dealership is Chicago!!! More

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He was a very good dealer answered all our questions and was very nice to talk to we recommended him. was very nice to talk to we recommended him. More

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Amazing service at City Volkswagen of Chicago. I knew what I was coming in to buy and Alex made it happen. I appreciate all his help and would gladly work with him again. You went above and beyond I knew what I was coming in to buy and Alex made it happen. I appreciate all his help and would gladly work with him again. You went above and beyond for me! Thank you Alex for everything! More

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I had an incredible experience purchasing my Volkswagen Taos, all thanks to Alex Rocha! From start to finish, Alex went above and beyond to ensure I got the best deal possible. He was incredibly knowledgea Taos, all thanks to Alex Rocha! From start to finish, Alex went above and beyond to ensure I got the best deal possible. He was incredibly knowledgeable, answering all my questions with patience and offering great advice without any pressure. On top of that, he’s genuinely funny, making the entire process not only smooth but also enjoyable! His humor and positive attitude made the whole car-buying experience feel like a breeze. Alex made sure I was informed every step of the way, and his commitment to finding the right car at the right price truly stood out. I couldn’t be happier with my new car and the amazing service Alex provided. If you're in the market for a car, I highly recommend reaching out to Alex – he’ll take care of you and keep you laughing! More

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I have never owned or purchased a car from the dealership so I was nervous when I arrived. I worked with Alex Rocha and he was excellent! He was calm, collected, and knew so much about how to find a deal tha so I was nervous when I arrived. I worked with Alex Rocha and he was excellent! He was calm, collected, and knew so much about how to find a deal that works for me. He worked with me to find the perfect car that fit my budget and there was never a moment where I felt like I was going to regret my decision. Alex answered all my 400 questions and was with me every step of the way. I got to meet some other colleagues of Alex's while there and the general vibe of the environment was amazing and comfortable. I was incredibly happy with my purchase and how I was handled by City VW of Chicago and Alex R.. I was taken care of and I drove off in a beautiful 2017 Chevy Cruze at a great price. More

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Worked with Alex Rocha and he helped me find exactly what I was looking for in a Tiguan. The whole experience was very pleasant even though it took me 6 hours to decide, Alex never rushed me or pushed me to I was looking for in a Tiguan. The whole experience was very pleasant even though it took me 6 hours to decide, Alex never rushed me or pushed me to make a decision. Even his boss, Clemente, was super helpful. Everyone we interacted with was very welcoming! Highly recommend working with this team! More

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Great Experience with them. The manager Edgar was great at communicating, and the sales person Alex was awesome. Took care of my wife and I everyway possible and I appreciate th The manager Edgar was great at communicating, and the sales person Alex was awesome. Took care of my wife and I everyway possible and I appreciate that. Would definitely recommend. More

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My son and I had a fantastic experience. Though we were a walk in customer and the dealership was quite busy, we were greeting with more than a couple friendly faces. We had the pleasure to Though we were a walk in customer and the dealership was quite busy, we were greeting with more than a couple friendly faces. We had the pleasure to work with Alex Rocha and he made our purchasing experience run smoothly and efficiently. Alex answered all our questions (and then some), making this mom very comfortable with the decision made for a first car for my son. I highly recommend this dealership and working with Alex. He was awesome! More

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