Alex Rocha
Alex Rocha at City Volkswagen of Chicago

Alex Rocha

Salesperson

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

Contact Me
5.0
55 Reviews

Dealership Experience

1 yr

Industry Experience

6 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

5.0

55 Reviews

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55 Reviews of Alex Rocha

November 20, 2025

Dealership Rating
Employee Rating

I recently purchased a car with the help of Alejandro, and the experience couldn’t have been smoother. From the moment I arrived, he was friendly, professional, and attentive to exactly what I was looking More

by millerjr.andre2
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 20, 2025

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 18, 2025

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Great experience from start to finish. Pleasure working with Alex. He was very friendly and knowledgeable. Answered any questions I had. 5/5 stars More

by ubahena1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2025

City Volkswagen of Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 16, 2025

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Employee Rating

City was a great experience for buying a car Ed, Alex and Sam were all great! More

by bandit979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 16, 2025

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 07, 2025

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Alex Rocha was incredibly nice and made the experience of buying our first car amazing! Great all around dealership! More

by Noah7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi

Nov 07, 2025

City Volkswagen of Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 06, 2025

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I am beyond happy with my experience here at city vw with Alex, especially while purchasing my very first vehicle. I've had multiple people recommend him to me and from my experience he was very friendly and More

by 98rochasandoval23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi

Nov 06, 2025

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 03, 2025

Dealership Rating
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Went again to the dealership after purchasing my first car ever, came out very happy with my second buy at an amazing affordable price. Everyone is very friendly and helpful, many thanks to Alex Rocha for More

by arzaniileana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Fuentes

Nov 03, 2025

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 31, 2025

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Employee Rating

I didn't feel any pressure walking into the dealership. Service area is clean and professional. More

by tomhoffmannn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 31, 2025

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 17, 2025

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I recently purchased a 2025 Volkswagen Atlas from City Volkswagen of Chicago, and the experience was outstanding from start to finish. Alex was phenomenal, he went above and beyond to make the entire proc More

by mendozae382
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2025

City Volkswagen of Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Chicago are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 15, 2025

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Employee Rating

Great customer service! ! Alex was amazing and spent plenty of time showing me all the different options on the Volkswagen Taos. Looking at pricing for the Taos at other deal More

by Julie E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2025

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 04, 2025

Dealership Rating
Employee Rating

Alex was very nice, very personable, no pressure and easy to talk to. Although the reason i needed a new car was frustrating, he made the process less stressful. More

by BravoW84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2025

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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