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138 Reviews of Alex Romero
Verified Customer
May 11, 2026
They took the time to fix the problem that Beford Mazda caused. Bedford Mazda's owner told me to find another dealership because they couldn't find the problem. Classic Westside Mazda has earned my future caused. Bedford Mazda's owner told me to find another dealership because they couldn't find the problem. Classic Westside Mazda has earned my future business. They took the time to explain everything they planned to do and followed through. More
by westsidet0ny
May 05, 2026
This was my first time bringing my Mazda SUV to this dealership for an oil change. I was hoping to get a multipoint inspection along with a tire rotation. I had a question about getting a navigation sys dealership for an oil change. I was hoping to get a multipoint inspection along with a tire rotation. I had a question about getting a navigation system which my car doesn’t have. The oil change lasted about 2 hours and that because I noticed my car upfront, they didn’t call me , I went to get it, then they lost my paperwork, no multipoint inspection and no answer to my navigation system question. More
by ellaolitoader
May 03, 2026
This dealership is home for me. The staff is so polite and pleasant. I love coming in. They treat me so well. The staff is so polite and pleasant. I love coming in. They treat me so well. More
by Quantika Lash
Other Employees Tagged: TJ Ketchem, Nick Cruz, Patrick Lauriano, Paul Gayhart , Molly ❤️
May 03, 2026
Wonderful service department and sales team. They are very easy to work with and accommodating getting my warranty work completed while I waited, then explained what they did. I have no problem They are very easy to work with and accommodating getting my warranty work completed while I waited, then explained what they did. I have no problem with recommending them to anyone who needs a car or service to their vehicle. More
by JMCDADEIV
Other Employees Tagged: Patrick Lauriano
April 30, 2026
The used car buying was an excellent experience for my 2023 Mazda CX-5 S Select trim level. I enjoyed working with your entire staff. It was the exact car I was looking for BUT... I was disappointed that 2023 Mazda CX-5 S Select trim level. I enjoyed working with your entire staff. It was the exact car I was looking for BUT... I was disappointed that I didn't get a response (as with other local Mazda Dealers in the area so you're not alone) about adding a Gentex Homelink auto-dimming Garage door opening rearview mirror (0000‑8C‑R06). I WASN'T asking for a freebie or discount, just the actual installation service. I realize 1) It's a low margin job, 2) It involves wiring in the A-pillar which means air bags and air bag clips, but maybe only 1 hour labor 3) Low priority/non-warranty work 4) Probably not even in stock so that's another hurdle. It was a dealer installed option on all new 2023 Mazda CX-5s so the knowledge and labor experience should exist as well. Seriously, all standard: Blind Spot Monitoring, Rear Cross‑Traffic Alert, Smart City Brake Support, Lane Departure Warning System, Lane‑Keep Assist, Mazda Radar Cruise Control & Driver Attention Alert and I have to flick the mirror to block high-beams and use a manual garage door opener? Not cool. Just very disappointing from an otherwise very enjoyable buying experience. More
by gvaresco
Other Employees Tagged: TJ Ketchem, Nick Cruz, Blanca Dario, Patrick Lauriano, Paul Gayhart
April 30, 2026
Thank you very much for fixing my car—truly celestial work. The staff was professional, the warranty was honored, and the additional parts were affordable. The service was fast, and the quality of work i work. The staff was professional, the warranty was honored, and the additional parts were affordable. The service was fast, and the quality of work is outstanding. I didn’t think my car’s issue could be resolved, but you made it happen. It’s now running smoothly, and my trust in the Mazda brand has been restored. Thank you again. More
by missmihaela
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