Alex Romero
Alex Romero at Classic Mazda Westside

Alex Romero | Page 9

Service Manager

Classic Mazda Westside

13930 Brookpark Rd
Cleveland, OH 44135

4.8
138 Reviews
4.8

138 Reviews

Write a Review

138 Reviews of Alex Romero

June 12, 2026

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Employee Rating

Waiting in your showroom I observed the phone person and two male sales people acting very loud, throwing paper, laughing very loud and having a fun time. I'm ok with people enjoying each other's company bu More

by harriet61
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2026

Classic Mazda Westside responded

Thank you for your feedback. We apologize that your experience did not reflect the professional atmosphere we strive to provide. Your comments have been shared with our team, and we appreciate you bringing this to our attention as we work to improve every guest's experience.

June 08, 2026

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friendly polite professional , they kept me informed at all time, I appreciate the technicians video. More

by JANMCANDREW29
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Recommend Dealer
Yes
Jun 18, 2026

Classic Mazda Westside responded

Thank you for your review! We're glad to hear our team was friendly, professional, and kept you informed throughout your visit. We appreciate your kind words and are happy you found the technician video helpful.

June 06, 2026

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quick in and out, friendly staff. .....love this location, love the shuttle when you drop your car for service More

by BGRD91
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2026

Classic Mazda Westside responded

Thank you for your review! We're glad you enjoyed the quick service, friendly staff, and shuttle service. We appreciate your business and look forward to seeing you again.

June 06, 2026

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Employee Rating

Always a pleasant experience at this dealership, everyone is courteous and helpful. have been coming here for just about 3 yrs. now and will continue More

by JOSEPH.GAGLIARDO
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Recommend Dealer
Yes
Jun 18, 2026

Classic Mazda Westside responded

Thank you for your kind words and continued loyalty! We're glad to hear you've consistently had a pleasant experience with our team. We appreciate your business and look forward to serving you for many years to come.

June 05, 2026

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Staff is very friendly and kind. They repaired my car promptly on 6/3 after it was towed for repair. Service was excellent. My only complaint is that they did not inform me that the More

by MCPHERSON_AMY
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Recommend Dealer
Yes

Other Employees Tagged: Corey, Gabby and Nick

Jun 18, 2026

Classic Mazda Westside responded

Thank you for your feedback. We're glad to hear our team provided friendly, prompt service and got your vehicle repaired quickly. We apologize for the frustration regarding the missing tow hook cover and appreciate you bringing it to our attention. Your comments help us improve the customer experience, and we appreciate your business.

June 01, 2026

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They were awesome. I felt sec dpt went above and beyond what I ever experienced before. My next car, be it a Mazda (I hope so) will be Classic Westside More

by milod2
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Recommend Dealer
Yes

May 31, 2026

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The dealership was very clean. The staff were friendly. My service advisor Cory did an amazing job with making sure my car was serviced. My technician was great and thorough with t More

by gabylsalki05
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Recommend Dealer
Yes

Other Employees Tagged: Cory Hawk, Gaby Salkowitz, Nick Marcelli

May 24, 2026

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Oil change was completed with no issue customer service was very helpful to me and polite More

by aliciastokes01
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Recommend Dealer
Yes

Other Employees Tagged: Nick Cruz

May 24, 2026

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Employee Rating

Efficient service,courteous, polite and they explain the cars status to you, also they have the best snacks while you wait More

by AARONMGRAHAM
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Recommend Dealer
Yes

May 17, 2026

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Employee Rating

Outstanding service repartment! I really like being able to get an early morning appointment (7:30 am). In early, out early, and on with the rest of my day. More

by BRECKSVILLERS
Service Price Transparency
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Recommend Dealer
Yes
May 18, 2026

Classic Mazda Westside responded

Thanks for the kind review! We appreciate your business!

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