Waiting in your showroom I observed the phone person and
two male sales people acting very loud, throwing paper, laughing very loud and having a fun time. I'm ok with people enjoying each other's company bu
two male sales people acting very loud, throwing paper, laughing very loud and having a fun time. I'm ok with people enjoying each other's company but they went too far. They did not greet people as they came in which would have been nice. It just looked very unprofessional for this very high end dealership.
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by harriet61
Verified Customer
Verified Customer
Service Price Transparency
Jun 18, 2026 -
Classic Mazda Westside responded
Thank you for your feedback. We apologize that your experience did not reflect the professional atmosphere we strive to provide. Your comments have been shared with our team, and we appreciate you bringing this to our attention as we work to improve every guest's experience.
friendly polite professional , they kept me informed at
all time, I appreciate the technicians video.
all time, I appreciate the technicians video.
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by JANMCANDREW29
Verified Customer
Verified Customer
Service Price Transparency
Jun 18, 2026 -
Classic Mazda Westside responded
Thank you for your review! We're glad to hear our team was friendly, professional, and kept you informed throughout your visit. We appreciate your kind words and are happy you found the technician video helpful.
quick in and out, friendly staff.
.....love this location, love the shuttle when you drop your car for service
.....love this location, love the shuttle when you drop your car for service
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by BGRD91
Verified Customer
Verified Customer
Service Price Transparency
Jun 18, 2026 -
Classic Mazda Westside responded
Thank you for your review! We're glad you enjoyed the quick service, friendly staff, and shuttle service. We appreciate your business and look forward to seeing you again.
Always a pleasant experience at this dealership,
everyone is courteous and helpful. have been coming here for just about 3 yrs. now and will continue
everyone is courteous and helpful. have been coming here for just about 3 yrs. now and will continue
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by JOSEPH.GAGLIARDO
Verified Customer
Verified Customer
Service Price Transparency
Jun 18, 2026 -
Classic Mazda Westside responded
Thank you for your kind words and continued loyalty! We're glad to hear you've consistently had a pleasant experience with our team. We appreciate your business and look forward to serving you for many years to come.
Staff is very friendly and kind.
They repaired my car promptly on 6/3 after it was towed for repair. Service was excellent. My only complaint is that they did not inform me that the
They repaired my car promptly on 6/3 after it was towed for repair. Service was excellent. My only complaint is that they did not inform me that the plastic cover for one of the tow attachments in the bumper was missing, which I discovered upon returning home. So, they say not their responsibility and I must pay for the replacement(only $8 or 9, but still seems like something they could cover.
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by MCPHERSON_AMY
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Corey, Gabby and Nick
Jun 18, 2026 -
Classic Mazda Westside responded
Thank you for your feedback. We're glad to hear our team provided friendly, prompt service and got your vehicle repaired quickly. We apologize for the frustration regarding the missing tow hook cover and appreciate you bringing it to our attention. Your comments help us improve the customer experience, and we appreciate your business.
They were awesome.
I felt sec dpt went above and beyond what I ever experienced before. My next car, be it a Mazda (I hope so) will be Classic Westside
I felt sec dpt went above and beyond what I ever experienced before. My next car, be it a Mazda (I hope so) will be Classic Westside
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by milod2
Verified Customer
Verified Customer
Service Price Transparency
The dealership was very clean.
The staff were friendly. My service advisor Cory did an amazing job with making sure my car was serviced. My technician was great and thorough with t
The staff were friendly. My service advisor Cory did an amazing job with making sure my car was serviced. My technician was great and thorough with the inspection video. The receptionist Gaby was great and very friendly while cashing me out.
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by gabylsalki05
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cory Hawk, Gaby Salkowitz, Nick Marcelli
Oil change was completed with no issue customer service
was very helpful to me and polite
was very helpful to me and polite
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by aliciastokes01
Verified Customer
Verified Customer
Service Price Transparency
Efficient service,courteous, polite and they explain the
cars status to you, also they have the best snacks while you wait
cars status to you, also they have the best snacks while you wait
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by AARONMGRAHAM
Verified Customer
Verified Customer
Service Price Transparency
Outstanding service repartment!
I really like being able to get an early morning appointment (7:30 am). In early, out early, and on with the rest of my day.
I really like being able to get an early morning appointment (7:30 am). In early, out early, and on with the rest of my day.
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by BRECKSVILLERS
Verified Customer
Verified Customer
Service Price Transparency
May 18, 2026 -
Classic Mazda Westside responded
Thanks for the kind review! We appreciate your business!