Alex Romero | Page 5

Wonderful service department and sales team. They are very easy to work with and accommodating getting my warranty work completed while I waited, then explained what they did. I have no problem They are very easy to work with and accommodating getting my warranty work completed while I waited, then explained what they did. I have no problem with recommending them to anyone who needs a car or service to their vehicle. More

by JMCDADEIV Verified Customer Verified Customer

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The used car buying was an excellent experience for my 2023 Mazda CX-5 S Select trim level. I enjoyed working with your entire staff. It was the exact car I was looking for BUT... I was disappointed that 2023 Mazda CX-5 S Select trim level. I enjoyed working with your entire staff. It was the exact car I was looking for BUT... I was disappointed that I didn't get a response (as with other local Mazda Dealers in the area so you're not alone) about adding a Gentex Homelink auto-dimming Garage door opening rearview mirror (0000‑8C‑R06). I WASN'T asking for a freebie or discount, just the actual installation service. I realize 1) It's a low margin job, 2) It involves wiring in the A-pillar which means air bags and air bag clips, but maybe only 1 hour labor 3) Low priority/non-warranty work 4) Probably not even in stock so that's another hurdle. It was a dealer installed option on all new 2023 Mazda CX-5s so the knowledge and labor experience should exist as well. Seriously, all standard: Blind Spot Monitoring, Rear Cross‑Traffic Alert, Smart City Brake Support, Lane Departure Warning System, Lane‑Keep Assist, Mazda Radar Cruise Control & Driver Attention Alert and I have to flick the mirror to block high-beams and use a manual garage door opener? Not cool. Just very disappointing from an otherwise very enjoyable buying experience. More

by gvaresco Verified Customer Verified Customer

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Thank you very much for fixing my car—truly celestial work. The staff was professional, the warranty was honored, and the additional parts were affordable. The service was fast, and the quality of work i work. The staff was professional, the warranty was honored, and the additional parts were affordable. The service was fast, and the quality of work is outstanding. I didn’t think my car’s issue could be resolved, but you made it happen. It’s now running smoothly, and my trust in the Mazda brand has been restored. Thank you again. More

by missmihaela Verified Customer Verified Customer

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They were very efficient, and and completed the job in a timely manner. They even provided a video explanation of what needed to be done. timely manner. They even provided a video explanation of what needed to be done. More

by StephenG Verified Customer Verified Customer

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My experience with Mazda was quick and precise and friendly. The video that was left for me I could understand and I appreciate that. Corey was very nice and helped me with the problem as well thank y friendly. The video that was left for me I could understand and I appreciate that. Corey was very nice and helped me with the problem as well thank you. More

by Fourevermandm Verified Customer Verified Customer

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Service on time and at qoutedprice. I appre iated the video of the inspection. Polite and efficient employee.. I appre iated the video of the inspection. Polite and efficient employee.. More

by mcguckin4257 Verified Customer Verified Customer

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This dealership treats me like family. Very professional and honest about what is best for me and my Mazda..The same people who were there when I bought my car are still working there. Th Very professional and honest about what is best for me and my Mazda..The same people who were there when I bought my car are still working there. This says to me that they not only treat customers right but are also good to employees. Win win situation. More

by Bigcreekparkway Verified Customer Verified Customer

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Friendly, knowledgeable staff. Clean and comfortable waiting area with a nice assortment of snacks and beverages. Reasonable wait time and the video assessment was helpful. Clean and comfortable waiting area with a nice assortment of snacks and beverages. Reasonable wait time and the video assessment was helpful. More

by SPAK26996 Verified Customer Verified Customer

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Customer agent was very pleasant and professional. no issues .The car was was done promptly. no issues .The car was was done promptly. More

by Jd Verified Customer Verified Customer

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Friendly check in Nice waiting area Good snacks Clean area Nice car wash Pricing a little high but as expected for a dealer area Nice car wash Pricing a little high but as expected for a dealer More

by Rsmith810 Verified Customer Verified Customer

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