Alex Romero
Alex Romero at Classic Mazda Westside

Alex Romero | Page 5

Service Manager

Classic Mazda Westside

13930 Brookpark Rd
Cleveland, OH 44135

4.7
119 Reviews
4.7

119 Reviews

Write a Review

119 Reviews of Alex Romero

July 11, 2026

Dealership Rating
Employee Rating

I have going to this dealership since I bought my car, new, in 2012.I keep going back because of their outstanding service and staff that goes out of their way to make sure the customers are satisfied. More

by KEllquist71
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cory

July 07, 2026

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Classic Mazda is just that—CLASSIC! !they go for very and beyond . It is my 2nd vehicle wihh to try en and they are awesome . Highly recommended More

by LAURARINELLA
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Recommend Dealer
Yes

July 03, 2026

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Always tries to fit you in when possible. Good communication when waiting for service. Love the videos of what they find. Very friendly. Good work. More

by CELESTE21703
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Recommend Dealer
Yes

July 03, 2026

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They are always clean and welcoming when you come in. Service is usually ahead of schedule which is great. More

by dhooping13
Recommend Dealer
Yes

July 03, 2026

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I am always really happy with my classic Mazda. They do a great job and very professional. More

by Ereese33
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Recommend Dealer
Yes

July 02, 2026

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Great customer service! Like no other Clean and great waiting area! And don’t forget the snacks More

by bab519
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Recommend Dealer
Yes

June 30, 2026

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The Service was excellent, but the labor charge expensive, could you give discount on the next service More

by SABBAGHCHADI
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Recommend Dealer
Yes

Other Employees Tagged: TJ Ketchem, Paul Gayhart

Jul 01, 2026

Classic Mazda Westside responded

Thank you for your review! We're glad to hear you received excellent service. We appreciate your feedback regarding labor costs and will certainly keep it in mind. We look forward to serving you again on your next visit.

June 29, 2026

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Very professional and efficient service. I liked the video explaining what was done to my car. Very helpful More

by JEGuardado2
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Recommend Dealer
Yes
Jul 01, 2026

Classic Mazda Westside responded

Thank you for your review! We're glad to hear you received professional and efficient service. We're also happy you found the technician video helpful in explaining the work performed on your vehicle. We appreciate your business and look forward to serving you again.

Jul 01, 2026

Classic Mazda Westside responded

Thank you for your review! We're glad to hear you received professional and efficient service. We're also happy you found the technician video helpful in explaining the work performed on your vehicle. We appreciate your business and look forward to serving you again.

June 27, 2026

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Service was excellent and detailed on my service. Never had any issues servicing my vehicle there. More

by Kymistry72
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Recommend Dealer
Yes
Jul 01, 2026

Classic Mazda Westside responded

Thank you for your review! We're thrilled to hear you consistently receive excellent, detailed service and have always had a positive experience with our team. We appreciate your continued trust and look forward to serving you again.

June 26, 2026

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Modern, clean and professional. Was in and out within an hour for an oil change. More

by Martyian
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Recommend Dealer
Yes
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