Alex Sullivan
Alex  Sullivan at Brown's West Branch Ford, LLC

Alex Sullivan

Brown's West Branch Ford, LLC

346 W Main St
West Branch, IA 52358

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4.7
21 Reviews
4.7

21 Reviews

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21 Reviews of Alex Sullivan

July 09, 2026

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Employee Rating

Very good work, time was well spent, very accomodating, a very good group to work with. More

by mlagosmcandrew
Service Price Transparency
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Recommend Dealer
Yes

July 07, 2026

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Absolutely love my car! Great experience as always! Love dealing with Browns Ford and the Sullivans! More

by jqtbs1912
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Waterman , Jeff Sullivan

Jul 08, 2026

Brown's West Branch Ford, LLC responded

Loving your new Ford is the best update we could ask for! We’re glad the experience was another good one, and Jeff and Alex will be happy to hear the shoutout. Thanks for continuing to work with us!

July 04, 2026

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Service personnel always very easy to work with during my visit--definitely appreciate their help. More

by forsythsyl
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Waterman

Jul 06, 2026

Brown's West Branch Ford, LLC responded

Thanks for saying that. We know service visits aren’t always the most exciting part of owning a vehicle, so we’re glad we’ve been able to make things easy when you come in. We appreciate you trusting us to help.

July 03, 2026

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Very honest and friendly people, certainly recommended. They offered free car delivery (two hours trip) More

by enalabsi
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jason Waterman , Jonathan

Jul 06, 2026

Brown's West Branch Ford, LLC responded

We’re glad we could be of service for the delivery! Jonathan, Jason, and Alex appreciate the recommendation, and it means a lot to hear the experience felt honest and friendly from start to finish.

July 02, 2026

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In the years that I have been doing business with Brown's West Branch Ford I have never experienced anything but great service. More

by GTSMITH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Waterman

Jul 06, 2026

Brown's West Branch Ford, LLC responded

Years of great service say more than any single visit could. We’re grateful you’ve continued to put your trust in Brown’s West Branch Ford, and we don’t take that kind of loyalty lightly. Jason and Alex appreciate the kind words, and we’ll keep doing our best to make every visit worth coming back for.

July 01, 2026

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Great small town, family owned vibe. The work was done in a decent amount of time that was completely acceptable. More

by alszrx
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Waterman

Jul 06, 2026

Brown's West Branch Ford, LLC responded

We’re glad the visit had that small-town, family-owned feel. That matters to us, and it’s good to hear the timing worked well for you too.

June 30, 2026

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Positive experience. Nice waiting area. Service was completed in a timely manner. Will be back. More

by SLAWLER
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Waterman

Jul 06, 2026

Brown's West Branch Ford, LLC responded

We’re glad your service visit was timely and comfortable while you waited. Thank you for your business, and we look forward to seeing you!

June 29, 2026

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Employee Rating

The staff at West Branch Ford is very courteous and friendly. They were able to service my car in a timely manner. Jane More

by Jane Molony
Service Price Transparency
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Recommend Dealer
Yes
Jul 06, 2026

Brown's West Branch Ford, LLC responded

We’re glad we could get your vehicle serviced in a timely manner and make your visit a friendly, courteous one. We appreciate you trusting us with your vehicle!

June 22, 2026

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I will never buy or get a car serviced anywhere else. Only Ford, Only Browns. More

by angelaharrington3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jason Waterman

June 19, 2026

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Employee Rating

I've worked with both sales and service over the years. Everyone has always been kind and helpful. More

by icboal
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Waterman , Matt

Jun 19, 2026

Brown's West Branch Ford, LLC responded

Having you work with both sales and service over the years means a lot to us. We appreciate your loyalty to Brown’s West Branch and always enjoy the chance to help!

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