Alex Sullivan

They were very honest. Let me know if issues as soon as we chose a vehicle. Fixed the issue and got me a second key as well. Let me know if issues as soon as we chose a vehicle. Fixed the issue and got me a second key as well. More

by astevens4098 Verified Customer Verified Customer

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Incredible service ! Every single person there lights up the whole day. I wish I had known of them years ago. They did everything possible to help us out of a serious bin Every single person there lights up the whole day. I wish I had known of them years ago. They did everything possible to help us out of a serious bind on our trip. Thanks to them all. More

by antlers Verified Customer Verified Customer

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The whole team are very nice and friendly dealership, they give me fair price for my trade-in and my new explorer xx. I will recommend them to my friends and relatives. they give me fair price for my trade-in and my new explorer xx. I will recommend them to my friends and relatives. More

by robinhua Verified Customer Verified Customer

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I started taking all my vehicles (3) To West Branch Ford for service when I was dissatisfied with the service I had gotten elsewhere. They (WBF) does the job right the first time. They Identify the problem for service when I was dissatisfied with the service I had gotten elsewhere. They (WBF) does the job right the first time. They Identify the problem and give a fair price estimate. In one case they referred my to someone else when they identified frame work needed to be done. I have now been going back to them for all my service needs. More

by jthalk77 Verified Customer Verified Customer

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The staff at Brown's West Branch Ford are unfailingly courteous, helpful, and professional. I have only had positive experiences with their service department. courteous, helpful, and professional. I have only had positive experiences with their service department. More

by joe-cavanaugh Verified Customer Verified Customer

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I called the service center, and they sent the mobile service to my home to replace a dead battery. This was convenient and timely. service to my home to replace a dead battery. This was convenient and timely. More

by TMKC2001 Verified Customer Verified Customer

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It was a great experience working with Browns. They were kind, respectful, helpful. and honest, in their approach. Worth the drive from chicago and I will seek them out again. They were kind, respectful, helpful. and honest, in their approach. Worth the drive from chicago and I will seek them out again. More

by shammasr Verified Customer Verified Customer

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Great experience, great people! We found the perfect truck and made a great deal. Would highly recommend West Branch Ford! We found the perfect truck and made a great deal. Would highly recommend West Branch Ford! More

by bmccullo Verified Customer Verified Customer

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I went in to buy a used pickup, I was meet in the parking lot by the salesman who was kind and informational about the truck, we made a great deal and in less than 30 min I was driving that pickup out of the lot by the salesman who was kind and informational about the truck, we made a great deal and in less than 30 min I was driving that pickup out of the lot, all was professional and efficient. More

by rbormann Verified Customer Verified Customer

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Did a great job diagnosing the problem and fixing it. appreciate the prompt service No complaints appreciate the prompt service No complaints More

by orthoguy28 Verified Customer Verified Customer

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