Alex Tobey | Page 2

Enjoyed the buying process with Joey I live 40 mins away from the dealer, and was turned toward Key in Xenia after I participated in the Costco auto program. I was initially hesitant to I live 40 mins away from the dealer, and was turned toward Key in Xenia after I participated in the Costco auto program. I was initially hesitant to contact the dealership due to the distance. However, I received a call from Joey requesting my 'must haves' and needs. We set up an appointment for a few days later. Joey did a great job explaining the features of the 2016 Dodge Durango. I especially enjoyed the longer than average test drive. At the dealership I was pleased with the Costco pricing and support to select a car from the available inventory. We returned to the dealer two days later to pick up our new car. I very much recommend this dealer compared to other dodge dealers in the area. I visited three dodge dealers while checking out the Durango. Key was by far the most professional and I really felt they were trying to find the right car for me. Thanks again to Joey and the staff at Key dodge. More

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Great personel Everyone from the salesman,finance officer and the management were great! Everyone was very helpful and did a great and fast job of getting our truck Everyone from the salesman,finance officer and the management were great! Everyone was very helpful and did a great and fast job of getting our truck financed and ready to take home. It was a good experience and we are very satisfied with our truck. More

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Great team at Key Chrysler! It was a real pleasure working with Joey Carrico at the dealership, and Alex T responded to my test drive inquiry within minutes. Even though it was g It was a real pleasure working with Joey Carrico at the dealership, and Alex T responded to my test drive inquiry within minutes. Even though it was getting late in the evening, Joey was more than happy to help me get a great deal on one of their amazing used vehicles. Joey even had the car pulled up front before I even got there, and let me take it out a couple of times. Everyone was very friendly at the dealership and I had a great experience. More

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Great dealership We had a great experience with Key Chrysler, from the very first call from Alex regarding my inquiry to the end the purchase of my new Town and Count We had a great experience with Key Chrysler, from the very first call from Alex regarding my inquiry to the end the purchase of my new Town and Country. Our salesman Joey is the best! He is very knowledgeable on the vehicle and made sure I knew everything there was to know about it! The manager and finance department were great as well......no pressure to buy any extras! We even bought my husband's motorcycle from them a couple days later! We will definitely do business with Key Chrysler again! More

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Best Ram Truck dealer in Ohio! Yesterday I purchased my 3rd Ram Truck from Key. Best price, most friendly customer service, and most knowledgeable service department around. I can't Yesterday I purchased my 3rd Ram Truck from Key. Best price, most friendly customer service, and most knowledgeable service department around. I can't imagine dealing with anyone else for a Ram truck, ever. My sales associate, Brandon Horsley was helpful, did everything I asked and was never pushy. I also want to thank Alex Tobey for the assistance with the emailing of photos. If you're reading reviews to find a dealership you can stop here. Go to Key Chrysler, ask for Brandon Horsley, and get your next new car. You won't be disappointed, I promise! More

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No xxxxxxxx, best price, they found what i wanted, got it th They contacted me because i was looking on line . Called, followed up,got vehicle, best price, straight forward. No xxxxxxxx!i found my new dealership They contacted me because i was looking on line . Called, followed up,got vehicle, best price, straight forward. No xxxxxxxx!i found my new dealership, dealt with trader buds in Columbus for 30 years . They shutdown. Key is where i go from now on! More

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Amazing The easiest and best buying experience ever, Cody and Alex were amazing. I highly recommend this dealership. They were friendly and very helpful. Got The easiest and best buying experience ever, Cody and Alex were amazing. I highly recommend this dealership. They were friendly and very helpful. Got me in my Jeep for the price I wanted. More

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Best car buying experience yet I purchased a 2016 Challenger Scat pack through Alex and Joey. From start to finish the process was easy and straight forward. Not once did I feel pre I purchased a 2016 Challenger Scat pack through Alex and Joey. From start to finish the process was easy and straight forward. Not once did I feel pressured or pushed around. I've purchased many vehicles, this being the 3 one purchased new and I've never had such a pleasant experience as this. All the numbers were what we agreed on (no bait and switch last minute) and I was treated like a valued customer, not a commission. If all car salesman were like those at Key Chrysler, the negative stereotype associated with car salesman would disappear overnight. When it came time to sit down and sign paperwork, Mark was great. Also very professional, not pushy, and took his time to explain everything. When I got there, the car was prepped and ready for me to see at it's best. I met Randy, who prepped the car for me and with Joey, they showed me everything they did to get it prepped. Later Joey showed me all the features in the car and advised I could call or email if I had any questions at any point. I was even able to meet the owner, Terry. It's clear that he loves what he does and appreciates his customers. I drove three hours to get there and it was definitely worth the drive. More

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2014 to 2016 RAM transition The process started in January 2014 when I decided to part with my 31 year old vehicle and search for new transportation. Priority 1 since I hadn't ha The process started in January 2014 when I decided to part with my 31 year old vehicle and search for new transportation. Priority 1 since I hadn't had a vehicle payment in over 25 years was how much I could afford on a fixed income. I started searching on line the 5 nearest RAM dealers to narrow down my field, then I saw an add in the Wall Street Journal offering a zero down 2 year lease for $318 a month. This gave me a starting point I could afford. I also visited a few close dealers and found the RAM I wanted. As I am eligible for a few quite a few incentives I made that known and requested a quote. Wow! talk about sticker shock, the first offer was in the $590 a month range, I mentioned the WSJ article and the second quote was $570 range. I continued contacting other dealers and got as low as low as $470 payment. Then I emailed Alex Toby and shared my other experiences and made her aware of the payment and vehicle I wanted. She immediately went into the search mode and found THE RAM but it was in Michigan as I recall, I mentioned that I found one here close to my home and that I would be happy if the lease amount worked out. A few emails later she met my goal and turned me over to Jeff Hendrickson to insure I was getting the vehicle I wanted. It was smooth sailing after that Jeff made all the arrangements to acquire the RAM from the other local dealer and have it prepared for me to pick up the next day, I must say I was pleasantly surprised at the speed and efficiency of the Key process. I arrived at the Dealership and met with Jeff and introduced me too Rich Critz to explain lease details and finalize the sale. My compliments to Alex, Jeff and Rich for making this a pleasant and memorable experience. Fast forward to February 2016 Almost a repeat of my original experience, I found a few RAM's at other dealers but, this time I contacted Alex and she asked me to contact Jeff to work the logistics. Jeff did his magic found almost the perfect RAM then the surprise came, Jeff said its my job to insure you are happy and get the best deal we have. I mentioned Terry Toby had been on TV with some fantastic offers, Jeff reiterated I was getting the best deal available, validated by an even lower payment than I had on the 2014 RAM. I was elated! Once again Jeff handled the logistics, we agreed on a delivery date, and introduced me to Bob Peterson who clearly explained the new lease details. Jeff then showed me how to link my phone, answered some other questions and offered any assistance I may need setting up Uconnect, garage opener operation and scheduling their free pick up service for any maintenance I may need. My thanks to Alex Jeff and Bob for providing a smooth process and outstanding customer service which I am sure will be repeated when this lease is up. For anyone searching for the best deal on a new vehicle, KEY Chrysler-Dodge-Jeep-RAM in Xenia will provide the best price, professional and personable service of any dealer. More

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Perfect! Alex, Joey and the team could not have been better. Kind, patient, informative; they got us the best deal possible on the vehicle we wanted. Thanks! Alex, Joey and the team could not have been better. Kind, patient, informative; they got us the best deal possible on the vehicle we wanted. Thanks! More

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