Alex Vecerkovic | Page 7

Alex V was great Bozard Ford has been our service center since we moved from California. We have been lucky enough to deal with Alex V on numerous occasions. He is s Bozard Ford has been our service center since we moved from California. We have been lucky enough to deal with Alex V on numerous occasions. He is straight forward about service options and keeps in good communication. We will highly recommend the SERVICE department at Bozard. More

by TLSEA882 Verified Customer Verified Customer

Report | Print

Real bad noise when in reverse Service dept. was excellant: gave me a car to use: fixed it in one day very helpful, called me when it was ready:they even washed my car Service dept. was excellant: gave me a car to use: fixed it in one day very helpful, called me when it was ready:they even washed my car More

by QUEENMUST Verified Customer Verified Customer

Report | Print

Professional The service advisor listened to the problem. He clearly explained what was done to correct the problem. Service was completed in a timely manner. E The service advisor listened to the problem. He clearly explained what was done to correct the problem. Service was completed in a timely manner. Everyone was helpful including the man who washed to vehicle. More

by Ed Verified Customer Verified Customer

Report | Print

Awesome and Outstanding!!! Just purchased a new 2018 ford Explorer from salesman Tom Krell. He was most polite, informative, and thorough in all his explanations. Tom covered a Just purchased a new 2018 ford Explorer from salesman Tom Krell. He was most polite, informative, and thorough in all his explanations. Tom covered all the options and recommended what would serve us better, including service and maintenance protection, which we ended up purchasing as well. He also covered various financing scenarios and helped us fill out all the proper paperwork for processing. The financing manager Erik was also outstanding in his care of us, even finding a tag already available that we could transfer to the new car, saving us hundreds of dollars. Excellent customer service!!! A day later, Tom Krell came over to the house, personally, across town, to bring us the owner's manual that had been missing from the glove compartment in the new car. That is indeed above and beyond . He then took the time to review all the electronics with me personally, and took a short drive with me so I would feel more comfortable driving the new car. THE BEST!!! More

Report | Print

Best Service My navigation system went out on my 2015 F150 King Ranch Pick-up, they had to keep my truck overnight to order the part. Alex, my service advisor, kep My navigation system went out on my 2015 F150 King Ranch Pick-up, they had to keep my truck overnight to order the part. Alex, my service advisor, kept me up to date every step of the process. The work was completed as promised and when I picked the truck up every thing worked perfect, plus the truck was clean,I could not ask for any thing more. More

Report | Print

People who care Ashley n Alex are the best. They always go out of there way to make things right even when its hard to believe. I can't wait for the nautilus. Ashley n Alex are the best. They always go out of there way to make things right even when its hard to believe. I can't wait for the nautilus. More

by grgalex Verified Customer Verified Customer

Report | Print

Battery Replacement I found Allison Bifani very pleasant & helpful especially when she clearly explained what happened to my car battery and why it lost its charge. Alex I found Allison Bifani very pleasant & helpful especially when she clearly explained what happened to my car battery and why it lost its charge. Alex enrolled me in the Owners Advantage program. More

by bevep9rry Verified Customer Verified Customer

Report | Print

Explorer Needs We could not be more pleased with the treatment received by Bozard Ford. We had a trim situation covered under warranty along with two minor recalls. We could not be more pleased with the treatment received by Bozard Ford. We had a trim situation covered under warranty along with two minor recalls. Our Hankook tires had only 13,600 miles and needed replacing due to lack of tread. Bozard contacted the tire manufacturer and they agreed to replace the tires with no hesitation. I would add that I am very careful to check our tire pressure religiously. All these issues were totally taken care of with one night in service. A rental was furnished so we were not inconvenienced. We could not be more satisfied with the impeccable treatment we received. More

by tlhote Verified Customer Verified Customer

Report | Print

Bozard Ford service is great I live in Orlando and travel 2 hours to see Alex in service. They always take care of my car and Alex always texts me and keeps me updated on my car a I live in Orlando and travel 2 hours to see Alex in service. They always take care of my car and Alex always texts me and keeps me updated on my car and information I need. I suggest anyone to see Alex in Service at Ford More

by FERO2323 Verified Customer Verified Customer

Report | Print

Excellent exspirence. Alex in customer service goes above and beyond for his customers. He truly cares and is second to none when doing his Job and representing Bozard Ford Alex in customer service goes above and beyond for his customers. He truly cares and is second to none when doing his Job and representing Bozard Ford. Takes his job very serious and knows what he is doing! Adam shop Mechanic also second to none. These two gentlemen hopefully are appreciated and Bozard should realize what a asset the two are for the company. Dan Jones. Daniel Jones Excavation More

by DANJONESEXCAVATION Verified Customer Verified Customer

Report | Print