Alex Wilson | Page 26

Latest service was for state inspection. Iservice video was useless as I couldnt hear the tech over the background noise of the work being done around them. They said I would be out in an hour and it took was useless as I couldnt hear the tech over the background noise of the work being done around them. They said I would be out in an hour and it took 2. I saw my truck arrive in the parking lot when work was completed but had to inquire when they would be done after sitting there for 20 mins. I was told this was to get the quote together for the tires they stated would need replacing at the beginning of the visit. That should have been gathered while the truck was being inspected. More

by sawyerr2003 Verified Customer Verified Customer

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Great team work, everyone works together like a well oiled machine. Fo into service they meet and greet you right away. And the same for the service advisors oiled machine. Fo into service they meet and greet you right away. And the same for the service advisors More

by mhnujjd Verified Customer Verified Customer

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Rick was amazing to work with. He was extremely professional and helped me throughout the process of my claim even though gm refused to pay for my truck. He explained everything to me and regularly professional and helped me throughout the process of my claim even though gm refused to pay for my truck. He explained everything to me and regularly texted to keep me updated on things. Rick was wo derful but gm as a company sucks and I would never recommend them to anyone with the way they treat their customers. More

by DUNCAN2587 Verified Customer Verified Customer

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Great service. Rick in the service department kept me up to date via text message of certain work that needed to be added on and was very thorough and personable. Overall great experience. to date via text message of certain work that needed to be added on and was very thorough and personable. Overall great experience. More

by pr29barr Verified Customer Verified Customer

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The device is wonderful. My service advisor Richard Medico saved me $125 by informing me of my rewards points and how to use them ! How great is that ! Medico saved me $125 by informing me of my rewards points and how to use them ! How great is that ! More

by KAREN195712 Verified Customer Verified Customer

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Service with the advisor is good but the service there overall is never satisfying due to I spend so much money and always still have to come back for something I'm never pleased. overall is never satisfying due to I spend so much money and always still have to come back for something I'm never pleased. More

by Diana Verified Customer Verified Customer

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Things were fine, the work was performed as promised and on time. The only slight knock would be that despite having an appointment and showing up right on time, the intake person with an iPad needed to go on time. The only slight knock would be that despite having an appointment and showing up right on time, the intake person with an iPad needed to go into the office and spend some time looking up why I was there. Seems like that information should be available to them on their iPad right there in the bay. Not an inconvenience, just an observation. More

by MATT.HULIHAN Verified Customer Verified Customer

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Everyone was very Helpful and professional. We were very happy with Kwame Jarvis he stayed with us through the whole process. Very pleasant and helpful. Thank you Kwame. Thank you to service also very quick happy with Kwame Jarvis he stayed with us through the whole process. Very pleasant and helpful. Thank you Kwame. Thank you to service also very quick and professional. More

by PAPAJRIVERA Verified Customer Verified Customer

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All service personnel was helpful my vehicle was returned add time it was promise All the parts for my recalls wasn’t in which was a little inconvenient because now I’llNeed another appointment parts seems t add time it was promise All the parts for my recalls wasn’t in which was a little inconvenient because now I’llNeed another appointment parts seems to be a problem More

by MRBUTLER1950@yahoo.com Verified Customer Verified Customer

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I have always had good communication with the service writer. Kyle from accounting went above and beyond the call to help me out. They’re a great staff. writer. Kyle from accounting went above and beyond the call to help me out. They’re a great staff. More

by 03electrs88 Verified Customer Verified Customer

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