Alexander Heckman
Alexander Heckman at Precision Honda

Alexander Heckman

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
100 Reviews

Hi, I’m Alexander, a Service Advisor here at Precision Honda. I’m passionate about helping people keep their vehicles safe, reliable, and running at their best without stress. I pride myself on clear communication and honest recommendations, so you always know exactly what your car needs and why. Outside of work, I enjoy staying active, exploring new places, and learning more about cars and the technology behind them. My goal is simple: make every service visit easy, transparent, and positive. If anything ever goes differently, simply let me know and I can work to find a solution to any problem.

Dealership Experience

10 mos

Industry Experience

10 yrs, 10 mos

Specialties & Trainings

Universal Technical Institute Graduate

MBDRIVE - Mercedes-Benz DRIVE Graduate

View more specialties & trainings
4.9

100 Reviews

Write a Review

100 Reviews of Alexander Heckman

June 18, 2026

Dealership Rating
Employee Rating

Great, on time, and great at keeping you updated Great, on time, and great at keeping you updated , friendly, a a great staff More

by Medranpm
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jun 18, 2026

Precision Honda responded

Medranpm, Thank you for choosing Precision Honda and sharing your experience! We are glad to hear that your experience was great from start to finish. Providing timely service, keeping our customers updated, and maintaining a friendly atmosphere are all things we strive for every day. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

June 18, 2026

Dealership Rating
Employee Rating

It was easy to drop off And easy pick up great service provided by alexander More

by ish.rodriguez86
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jun 18, 2026

Precision Honda responded

ish.rodriguez86, Thank you for choosing Precision Honda and sharing your experience! We are delighted to hear that the drop off and pick up process was easy and convenient. It is wonderful to know that Alexander provided you with great service and helped make your visit a positive one. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

June 17, 2026

Dealership Rating
Employee Rating

Alex was super helpful and was highly communicative while my car was in service. He was personable and work efficiently More

by racheldlreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2026

Precision Honda responded

racheldlreyes, Thank you for choosing Precision Honda and sharing your experience! We are delighted to hear that Alex provided excellent communication throughout your service visit and made the experience a positive one. We appreciate your recognition of his professionalism, efficiency, and personable approach. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

June 17, 2026

Dealership Rating
Employee Rating

Alexander was kind and professional. Service was quick and easy. Will definitely recommend great service department More

by lilianp31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Precision Honda responded

lilianp31, thank you for choosing Precision Honda and sharing your experience ! We're thrilled to hear that Alexander provided kind and professional service and that your visit was quick and easy. Your recommendation means a lot to us, and we're delighted you had a great experience with our service department. We appreciate your support and look forward to serving you again in the future!-Dennis Alejo GSM

June 11, 2026

Dealership Rating
Employee Rating

It was great at first, but I was not informed in a timely manner and my many inquiries were not returned. I was frustrated with lack of information about my vehicle's repair process. More

by bergeronwb
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jun 11, 2026

Precision Honda responded

bergeronwb, Thank you for choosing Precision Honda and sharing your experience! We appreciate you bringing this to our attention. While we are glad your experience started off positively, we sincerely apologize for the lack of timely communication regarding your vehicle's repair. We understand how frustrating it can be when updates are delayed and calls or inquiries are not returned, especially when you are relying on information about your vehicle. Your concerns are important to us, and we will use your feedback to improve our communication and follow up processes. We hope to have the opportunity to restore your confidence in our service. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

June 08, 2026

Dealership Rating
Employee Rating

It was my first time there and I was pleasantly surprised and satisfied, thank you More

by Lamariposaval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Precision Honda responded

Lamariposaval, thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that your first visit was such a pleasant experience and that you left satisfied. We truly appreciate your kind words and look forward to welcoming you back again soon. Thanks for choosing us!-Dennis Alejo GSM

June 05, 2026

Dealership Rating
Employee Rating

I dropped off my car for repair, and it was a seamless experience. I had no issues. More

by LuisM102797
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jun 06, 2026

Precision Honda responded

LuisM102797, Thank you for choosing Precision Honda and sharing your experience! Thank you for your 5 star review. Providing excellent service is our top priority, and we are glad we could deliver a great experience. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

June 03, 2026

Dealership Rating
Employee Rating

Problem with my crv was taken care of. Waiting area for customers was very comfortable and they also offered coffee or chocolate.overall experience was excellent. More

by lgbjewelry14
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jun 03, 2026

Precision Honda responded

lgbjewelry14, thank you for choosing Precision Honda and sharing your experience ! We're happy to hear that your CR-V's issue was taken care of and that you found our waiting area comfortable. We're also glad you enjoyed the coffee and hot chocolate while you waited. Providing excellent service and a welcoming environment for our customers is our goal, and we're thrilled to know your overall experience was excellent. We appreciate your trust in us and look forward to serving you again!-Dennis Alejo GSM

May 21, 2026

Dealership Rating
Employee Rating

Everyone is always helpful and very nice after the remodeling. Service is always great here. More

by Eric G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Precision Honda responded

Eric G., Thank you for choosing Precision Honda and sharing your experience! We are happy to hear you have had great experience with our team and that you are enjoying the recent remodeling. Providing excellent service is our top priority, and we are glad we could deliver a great experience. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

May 18, 2026

Dealership Rating
Employee Rating

Good service I have been coming here for 5 years, now to their new location More

by emaribel07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Precision Honda responded

emaribel07, Thank you for choosing Precision Honda and sharing your experience !We truly appreciate your loyalty and are glad to hear you’ve continued with us at our new location as well. It means a lot to know you’ve consistently had a good service experience. We look forward to serving you for many more years to come!-Dennis Alejo GSM

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