Alexander Heckman
Alexander Heckman at Precision Honda

Alexander Heckman

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
114 Reviews

Hi, I’m Alexander, a Service Advisor here at Precision Honda. I’m passionate about helping people keep their vehicles safe, reliable, and running at their best without stress. I pride myself on clear communication and honest recommendations, so you always know exactly what your car needs and why. Outside of work, I enjoy staying active, exploring new places, and learning more about cars and the technology behind them. My goal is simple: make every service visit easy, transparent, and positive. If anything ever goes differently, simply let me know and I can work to find a solution to any problem.

Dealership Experience

11 mos

Industry Experience

10 yrs, 11 mos

Specialties & Trainings

Universal Technical Institute Graduate

MBDRIVE - Mercedes-Benz DRIVE Graduate

View more specialties & trainings
4.9

114 Reviews

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114 Reviews of Alexander Heckman

July 20, 2026

Dealership Rating
Employee Rating

It was pretty good and easy That's a funny way to ask for it Ew More

by Joseph.toj37
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jul 21, 2026

Precision Honda responded

Joseph.toj37, Thank you for choosing Precision Honda and sharing your Experience ! We're glad to hear your experience was pretty good and easy. We appreciate you taking the time to share your feedback, and we hope to see you again soon!-Dennis Alejo GSM

July 20, 2026

Dealership Rating
Employee Rating

Alexander was very helpful and explained the recommendations well while providing exceptional service. The service itself was quick and done well! More

by sandovalnubia7
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jul 20, 2026

Precision Honda responded

sandovalnubia7, Thank you for choosing Precision Honda and sharing your experience! We're delighted to hear that Alexander provided exceptional service and took the time to clearly explain the recommended services. We believe that keeping our customers informed is just as important as completing the work efficiently. We're also glad your service was completed quickly and met your expectations. We'll be sure to share your kind words with Alexander they'll mean a lot to him. Thank you for choosing us, and we look forward to seeing you again at your next service visit!-Dennis Alejo GSM

July 20, 2026

Dealership Rating
Employee Rating

Went in for an oil change, got quoted for an oil change and transmission flush after my car needed it. We agreed. He then calls me and tells me he gave me the wrong quote for the transmission flush and he More

by no57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 17, 2026

Dealership Rating
Employee Rating

Great environment, everyone is always friendly and welcoming. My whole family loves coming to the dealership, there's something for everyone to do while we wait. More

by oyukip
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jul 17, 2026

Precision Honda responded

oyukip, Thank you for choosing Precision Honda and sharing your experience ! We're so happy to hear that you and your family enjoy visiting our dealership. Creating a welcoming, family-friendly environment where everyone feels comfortable is something we take great pride in. We truly appreciate your kind words and look forward to seeing you again on your next visit!-Dennis Alejo GSM

July 16, 2026

Dealership Rating
Employee Rating

Arrive early for my appointment was greeted kindly and helped out by Alexander, I was out in about an hour for an oil change and tire rotation. My only complaint is that they did not install 2 of the four More

by saenzluis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Precision Honda responded

saenzluis ,Thank you for choosing Precision Honda and sharing your experience! We're glad to hear Alexander provided a warm welcome and that your oil change and tire rotation were completed efficiently. We also appreciate you bringing the missing valve stem covers to our attention. We apologize for that oversight and would be happy to make it right. Please stop by at your convenience, and we'll gladly replace the missing valve stem covers. We appreciate your feedback and look forward to serving you again!-Dennis Alejo GSM

July 10, 2026

Dealership Rating
Employee Rating

I’ve always received great service at this Honda . Alexander. what grade and address all of my issues and questions. I will continue to work with you. More

by lilianahomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2026

Precision Honda responded

lilianahomes, Thank you for choosing Precision Honda and sharing your experience! We are delighted to hear that Alexander has consistently provided great service and addressed all of your questions and concerns. Providing excellent service is our top priority, and we are glad we could deliver a great experience. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

July 07, 2026

Dealership Rating
Employee Rating

I was dissatisfied with the dealership’s service. They dismissed my concern and they did not even bother to wash my car after being serviced. More

by jbuncio9
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 06, 2026

Dealership Rating
Employee Rating

Once my vehicle was ready I was contacted. Unfortunately because it was a warranty service, I was unable to go on the weekend. Your service department was very fast at getting me an appointmen More

by ki6zvk
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jul 06, 2026

Precision Honda responded

ki6zvk, Thank you for choosing Precision Honda and sharing your experience ! We're glad to hear our service team was able to get your vehicle ready promptly and help schedule an appointment that worked around your availability. We understand that warranty repairs can sometimes have scheduling limitations, so we're happy we could make the process as convenient as possible for you. We truly appreciate your patience and your kind words about our service department. Thank you for choosing Precision Honda, and we look forward to assisting you with all your future automotive needs!-Dennis Alejo GSM

June 30, 2026

Dealership Rating
Employee Rating

It was very easy and quick! Alexander was professional and very welcoming. He made sure I was well taken care of. Definitely makes me want to go again! More

by JASONARGUETAJA7
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jun 30, 2026

Precision Honda responded

JASONARGUETAJA7, Thank you for choosing Precision Honda and sharing your experience ! We're so glad to hear your experience was easy, quick, and enjoyable. Alexander takes great pride in providing professional, welcoming service, and we're happy to know he made you feel well taken care of. We'll be sure to share your kind words with him. We truly appreciate your support and can't wait to welcome you back for another great experience!-Dennis Alejo GSM

June 29, 2026

Dealership Rating
Employee Rating

Alexander was very kind and courteous very informative great communication Alexander has great customer service made me feel welcome More

by carlos_cas12
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jun 30, 2026

Precision Honda responded

carlos_cas12, Thank you for choosing Precision Honda and sharing your experience ! We're so glad to hear that Alexander made such a positive impression. Providing kind, courteous, and informative service is exactly what we strive for, and it's great to know his excellent communication and customer service helped you feel welcome. We'll be sure to share your kind words with Alexander they'll mean a lot to him. We appreciate your feedback and look forward to welcoming you back soon!-Dennis Alejo GSM

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