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Alexander Heckman
Alexander Heckman at Precision Honda

Alexander Heckman

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.9
152 Reviews

Hi, I’m Alexander, a Service Advisor here at Precision Honda. I’m passionate about helping people keep their vehicles safe, reliable, and running at their best without stress. I pride myself on clear communication and honest recommendations, so you always know exactly what your car needs and why. Outside of work, I enjoy staying active, exploring new places, and learning more about cars and the technology behind them. My goal is simple: make every service visit easy, transparent, and positive. If anything ever goes differently, simply let me know and I can work to find a solution to any problem.

Dealership Experience

1 yr, 2 mos

Industry Experience

11 yrs, 2 mos

Specialties & Trainings

Universal Technical Institute Graduate

MBDRIVE - Mercedes-Benz DRIVE Graduate

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4.9

152 Reviews

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152 Reviews of Alexander Heckman

October 15, 2026

Dealership Rating
Employee Rating

Very friendly and clean. Well organized and the staff is very helpful and knowledgeable. Especially what I liked the most I was receiving updates of the status of my car. More

by cookie.marcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 15, 2026

Precision Honda responded

cookie.marcy, Thank you for choosing Precision Honda and sharing your experience! We’re happy to hear that you had a positive experience with our team and appreciated our clean, organized environment and helpful staff. Keeping our customers informed with regular updates on their vehicle’s status is very important to us, and we’re glad you found that valuable. We truly appreciate your trust and look forward to serving you again!-Dennis Alejo GSM

October 14, 2026

Dealership Rating
Employee Rating

Everyone was helpful and answered all my questions. Michael and Daniel were the best! Clean facilities and respectful conversations. Second car I purchased from this location. More

by BPDLV82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Lopez, Daniel IV

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Oct 14, 2026

Precision Honda responded

BPDLV82, Thank you for choosing Precision Honda and sharing your experience! We’re delighted to hear that Michael and Daniel provided such excellent service and made sure all your questions were answered. We’re also glad you appreciated our clean facilities and respectful, welcoming environment. Your kind words mean a lot to our team, and we truly appreciate your trust in us. Enjoy your new vehicle, and we look forward to assisting you again in the future!-Dennis Alejo GSM

October 13, 2026

Dealership Rating
Employee Rating

I asked for an oil change. My car was kept over night and still no oil change. Also, please don't offer a car wash if you're not even going to rinse the car off with water. More

by javanarro99
Recommend Dealer
No

Other Employees Tagged: Alexander Heckman

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October 12, 2026

Dealership Rating
Employee Rating

Great employees very honest employees and small staff is great have a wonderful day thanks More

by segurajuancarlos36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Villareal, Anthony Moran, Ernesto Cabrera, Robert Pastor, Guillermo Hernandez, Franky Asquerra, Michael Vasquez, Anthony Garcia, Janice Magana

Print
Oct 12, 2026

Precision Honda responded

segurajuancarlos36, thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear that our team made a positive impression with their honesty and excellent customer service. We take pride in treating our customers with care and making every visit a great experience. We truly appreciate your support and hope you have a wonderful day as well! We look forward to seeing you again at Precision Honda.-Dennis Alejo GSM

October 09, 2026

Dealership Rating
Employee Rating

Everything was smooth and quick. Alexander kept me updated on the progress of the work on my car. The waiting area was nice. More

by saladbarofkaos
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Print
Oct 12, 2026

Precision Honda responded

saladbarofkaos, Thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear that everything went smoothly and efficiently. We’re glad Alexander kept you informed throughout the service process and that you enjoyed our waiting area. We appreciate your business and look forward to assisting you again!-Dennis Alejo GSM

October 09, 2026

Dealership Rating
Employee Rating

Great to deal with, friendly, and offered to wash my car was what made my experience 5-star More

by frnkiegirl
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Print
Oct 12, 2026

Precision Honda responded

frnkiegirl, Thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear our team made your experience a great one with friendly service and those extra touches. We truly appreciate your business and look forward to seeing you again!-Dennis Alejo GSM

October 09, 2026

Dealership Rating
Employee Rating

Alexander was able to answer all my questions. Service was fast and made sure to check all the issues More

by kimmmysanchez92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 12, 2026

Precision Honda responded

kimmmysanchez92, Thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear that Alexander was able to answer all your questions and provide fast, thorough service. We appreciate your trust in our team and look forward to assisting you again in the future!-Dennis Alejo GSM

October 09, 2026

Dealership Rating
Employee Rating

Great dealer and helped me out with everything I needed This is the second I buy from there More

by edward_smbros
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Print
Oct 12, 2026

Precision Honda responded

edward_smbros, thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that you had another great experience with us. It means a lot to know we could help you with everything you needed. We truly appreciate your business and look forward to helping you again in the future. Enjoy your new vehicle!-Dennis Alejo GSM

October 03, 2026

Dealership Rating
Employee Rating

Good very good service amazing service like pro I really appreciate and recommend for choppers I am very happy with the service oll people have been giving great customer service awesome not just staff the More

by Segio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor, Guillermo Hernandez, Franky Asquerra, Anthony Garcia, Janice Magana

Print
Oct 06, 2026

Precision Honda responded

Segio, Thank you for choosing Precision Honda and sharing your experience! We’re thrilled to hear that you had such a great experience with our service and team. Providing excellent customer service and maintaining a clean, welcoming store are very important to us, so it means a lot to know that you noticed and appreciated it. We truly appreciate your recommendation and your willingness to share your experience with your friends and family. We look forward to welcoming you back and continuing to provide you with the great service you deserve!-Dennis Alejo GSM

October 01, 2026

Dealership Rating
Employee Rating

Quick and easy process with the dealership always, always attentive and straight to the point of what my car needs. Great customer service as well More

by SOPHIASNCHZ27
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Print
Oct 01, 2026

Precision Honda responded

SOPHIASNCHZ27, Thank you for choosing Precision Honda and sharing your experience! We’re happy to hear that you continue to have a quick and easy experience with our dealership. Our team takes pride in being attentive, transparent, and focused on what your vehicle truly needs. We truly appreciate your continued trust and support. Thank you for choosing us, and we look forward to taking care of you and your vehicle for many years to come!-Dennis Alejo GSM

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