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Alexander Heckman
Alexander Heckman at Precision Honda

Alexander Heckman | Page 2

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
92 Reviews

Hi, I’m Alexander, a Service Advisor here at Precision Honda. I’m passionate about helping people keep their vehicles safe, reliable, and running at their best without stress. I pride myself on clear communication and honest recommendations, so you always know exactly what your car needs and why. Outside of work, I enjoy staying active, exploring new places, and learning more about cars and the technology behind them. My goal is simple: make every service visit easy, transparent, and positive. If anything ever goes differently, simply let me know and I can work to find a solution to any problem.

Dealership Experience

10 mos

Industry Experience

10 yrs, 10 mos

Specialties & Trainings

Universal Technical Institute Graduate

MBDRIVE - Mercedes-Benz DRIVE Graduate

View more specialties & trainings
4.9

92 Reviews

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92 Reviews of Alexander Heckman

April 27, 2026

Dealership Rating
Employee Rating

Great service! Friendly staff and great service whenever I bring in my Type R. Friendly staff and great service whenever I bring in my Civic Type R. More

by Juniorpadron2
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Apr 27, 2026

Precision Honda responded

Juniorpadron2, thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear you consistently receive great service from our friendly team whenever you bring in your Civic Type R. We truly appreciate your trust and continued support, and we look forward to seeing you again!-Dennis Alejo GSM

April 22, 2026

Dealership Rating
Employee Rating

He is professional, courteous, knowledgeable, friendly and accessible. just awesome. I’ll continue taking my car to him. More

by Pjslcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2026

Precision Honda responded

Pjslcc, thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear about your positive experience and that our team member made such a strong impression. Providing professional, friendly, and accessible service is exactly what we strive for. We truly appreciate your continued trust and look forward to taking care of your vehicle for many visits to come!-Dennis Alejo GSM

April 16, 2026

Dealership Rating
Employee Rating

Excellent work. Was fast and I took advantage of a coupon for the oil change. The waiting area, very clean and quiet. More

by Claudia9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2026

Precision Honda responded

Claudia9, Thank you for choosing Precision Honda and sharing your experience! It is wonderful to hear you received fast service and were able to take advantage of the oil change coupon. It is also wonderful to know you found our waiting area clean and quiet, we strive to make every visit as comfortable as possible. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

April 13, 2026

Dealership Rating
Employee Rating

It was my first time I took my car to the service and it was a good experience. Alexander helped me and answered all my questions. He behaved very kindly. I was happy with the service. More

by jvelascob04
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Apr 13, 2026

Precision Honda responded

jvelascob04, Thank you for choosing Precision Honda and sharing your experience ! We’re so glad to hear you had a great experience. Alexander will be happy to know he was able to assist you, answer all your questions, and provide kind, helpful service. We truly appreciate your feedback and look forward to seeing you again in the future!-Dennis Alejo GSM

April 12, 2026

Dealership Rating
Employee Rating

Good customer service overall. Very helpful and also very attentive. Easy process. Fast and quick More

by Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez, Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor, Guillermo Hernandez , Carlos Gonzalez

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Apr 13, 2026

Precision Honda responded

Santos, Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear you had a smooth and efficient experience. Providing helpful, attentive service is always our goal, and we truly appreciate you taking the time to share your feedback. We look forward to assisting you again in the future!-Dennis Alejo GSM

April 11, 2026

Dealership Rating
Employee Rating

Good fast and friendly The services was great. Was returned when promised. Alexander was friendly and straightforward More

by jose.aceituno
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Apr 11, 2026

Precision Honda responded

jose.aceituno, Thank you for choosing Precision Honda and sharing your experience! We are glad to hear you had a fast and friendly experience and that everything was completed as promised. We’ll be sure to share your feedback with Alexander he’ll really appreciate it. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

April 10, 2026

Dealership Rating
Employee Rating

Alexander was professional and courteous. New service/sales waiting area is amazing with quite an array of snacks and beverages for purchase. More

by Carcart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2026

Precision Honda responded

Carcart, thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear that Alexander provided you with professional and courteous service. It’s also great to know you enjoyed our new service and sales waiting area we’re proud to offer a comfortable space along with a variety of snacks and beverages for our guests. We appreciate your visit and look forward to seeing you again!-Dennis Alejo GSM

April 07, 2026

Dealership Rating
Employee Rating

Always amazing This locations is always welcoming and professional every Advisory is always ready to help More

by Gonzalezglenda0591
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Apr 07, 2026

Precision Honda responded

Gonzalezglenda0591, thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that you consistently have an amazing experience with us. Our team takes great pride in being welcoming, professional, and always ready to help, so it truly means a lot to know that it shows. We look forward to continuing to serve you!-Dennis Alejo GSM

April 06, 2026

Dealership Rating
Employee Rating

Great, no problems and fast Alexander the technician was great he answered any questions and booked a lyft for me to take home to wait while my car was maintenenced More

by JOSHUAVALDIVIA23
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Apr 06, 2026

Precision Honda responded

JOSHUAVALDIVIA23, thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear everything went smoothly and that your visit was quick and hassle-free. It’s wonderful to know Alexander took great care of you, answered all your questions, and helped arrange a Lyft for your convenience.-Dennis Alejo GSM

March 28, 2026

Dealership Rating
Employee Rating

New dealership is clean and modern. However, entering the service area was confusing--there was no one outside or a sign to direct whether I should stay in my car or wait for assistance More

by Frezita310
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Mar 28, 2026

Precision Honda responded

Frezita310, Thank you for choosing Precision Honda and sharing your experience! We are glad you enjoyed our clean and modern facility. We also appreciate you pointing out your experience when entering the service area, your feedback is very helpful, and we will work on improving signage and guidance to make the process clearer for our guests, especially during later appointments. We appreciate your support and look forward to assisting you again on your next visit! -Dennis Alejo

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