Alexander Heckman
Alexander Heckman at Precision Honda

Alexander Heckman | Page 2

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
114 Reviews

Hi, I’m Alexander, a Service Advisor here at Precision Honda. I’m passionate about helping people keep their vehicles safe, reliable, and running at their best without stress. I pride myself on clear communication and honest recommendations, so you always know exactly what your car needs and why. Outside of work, I enjoy staying active, exploring new places, and learning more about cars and the technology behind them. My goal is simple: make every service visit easy, transparent, and positive. If anything ever goes differently, simply let me know and I can work to find a solution to any problem.

Dealership Experience

11 mos

Industry Experience

10 yrs, 11 mos

Specialties & Trainings

Universal Technical Institute Graduate

MBDRIVE - Mercedes-Benz DRIVE Graduate

View more specialties & trainings
4.9

114 Reviews

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114 Reviews of Alexander Heckman

June 28, 2026

Dealership Rating
Employee Rating

Amazing crew, beautiful building, and customer service was very pleasant I was in and out quick :) always coming to Precision Honda! More

by mikhailbIshoy2
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jun 29, 2026

Precision Honda responded

mikhailbIshoy2,Thank you for choosing Precision Honda and sharing your experience! We're thrilled to hear you had such a great experience with our team. It's wonderful to know you enjoyed our facility, received pleasant customer service, and that we got you in and out quickly. We truly appreciate your loyalty and look forward to welcoming you back to Precision Honda for many more visits!-Dennis Alejo GSM

June 26, 2026

Dealership Rating
Employee Rating

It was very nice! I was there earlier in the year in search of a new car for someone I know so I've been there before and I love being there! And Alexander was very ve More

by Tonester81
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jun 26, 2026

Precision Honda responded

Tonester81, thank you for choosing Precision Honda and sharing your experience ! We're thrilled to hear that you've enjoyed your visits to Precision Honda and that Alexander provided such helpful service. We'll be sure to share your kind words with him. We truly appreciate your support and look forward to welcoming you back the next time you're here. Thanks again for choosing Precision Honda!-Dennis Alejo GSM

June 23, 2026

Dealership Rating
Employee Rating

My experience was pleasant. Alexander was friendly and efficient at his job. He gave us a tour of the new lounge, which is awesome! More

by mavila7
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jun 23, 2026

Precision Honda responded

mavila7, Thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that you had a pleasant experience with us. It's great to know that Alexander provided friendly and efficient service and took the time to show you our new customer lounge. We're proud of the improvements we've made and are thrilled that you enjoyed the new space. We truly appreciate your feedback and look forward to welcoming you back for another great experience in the future!-Dennis Alejo GSM

June 23, 2026

Dealership Rating
Employee Rating

the store is cleaned and beautiful. Service is perfect! Thank you very much for the coffee! More

by Hidetoshi.shida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Precision Honda responded

Hidetoshi.shida, Thank you for choosing Precision Honda and sharing your experience ! We're thrilled to hear that you found our store clean and beautiful and that you had a perfect service experience. We're also glad you enjoyed the coffee! Your feedback means a lot to our team, and we truly appreciate you choosing us. We look forward to welcoming you back again soon!-Dennis Alejo GSM

June 18, 2026

Dealership Rating
Employee Rating

Great, on time, and great at keeping you updated Great, on time, and great at keeping you updated , friendly, a a great staff More

by Medranpm
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jun 18, 2026

Precision Honda responded

Medranpm, Thank you for choosing Precision Honda and sharing your experience! We are glad to hear that your experience was great from start to finish. Providing timely service, keeping our customers updated, and maintaining a friendly atmosphere are all things we strive for every day. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

June 18, 2026

Dealership Rating
Employee Rating

It was easy to drop off And easy pick up great service provided by alexander More

by ish.rodriguez86
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jun 18, 2026

Precision Honda responded

ish.rodriguez86, Thank you for choosing Precision Honda and sharing your experience! We are delighted to hear that the drop off and pick up process was easy and convenient. It is wonderful to know that Alexander provided you with great service and helped make your visit a positive one. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

June 17, 2026

Dealership Rating
Employee Rating

Alex was super helpful and was highly communicative while my car was in service. He was personable and work efficiently More

by racheldlreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2026

Precision Honda responded

racheldlreyes, Thank you for choosing Precision Honda and sharing your experience! We are delighted to hear that Alex provided excellent communication throughout your service visit and made the experience a positive one. We appreciate your recognition of his professionalism, efficiency, and personable approach. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

June 17, 2026

Dealership Rating
Employee Rating

Alexander was kind and professional. Service was quick and easy. Will definitely recommend great service department More

by lilianp31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Precision Honda responded

lilianp31, thank you for choosing Precision Honda and sharing your experience ! We're thrilled to hear that Alexander provided kind and professional service and that your visit was quick and easy. Your recommendation means a lot to us, and we're delighted you had a great experience with our service department. We appreciate your support and look forward to serving you again in the future!-Dennis Alejo GSM

June 11, 2026

Dealership Rating
Employee Rating

It was great at first, but I was not informed in a timely manner and my many inquiries were not returned. I was frustrated with lack of information about my vehicle's repair process. More

by bergeronwb
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jun 11, 2026

Precision Honda responded

bergeronwb, Thank you for choosing Precision Honda and sharing your experience! We appreciate you bringing this to our attention. While we are glad your experience started off positively, we sincerely apologize for the lack of timely communication regarding your vehicle's repair. We understand how frustrating it can be when updates are delayed and calls or inquiries are not returned, especially when you are relying on information about your vehicle. Your concerns are important to us, and we will use your feedback to improve our communication and follow up processes. We hope to have the opportunity to restore your confidence in our service. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

June 08, 2026

Dealership Rating
Employee Rating

It was my first time there and I was pleasantly surprised and satisfied, thank you More

by Lamariposaval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Precision Honda responded

Lamariposaval, thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that your first visit was such a pleasant experience and that you left satisfied. We truly appreciate your kind words and look forward to welcoming you back again soon. Thanks for choosing us!-Dennis Alejo GSM

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