Alexander Heckman
Alexander Heckman at Precision Honda

Alexander Heckman | Page 6

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
87 Reviews

Hi, I’m Alexander, a Service Advisor here at Precision Honda. I’m passionate about helping people keep their vehicles safe, reliable, and running at their best without stress. I pride myself on clear communication and honest recommendations, so you always know exactly what your car needs and why. Outside of work, I enjoy staying active, exploring new places, and learning more about cars and the technology behind them. My goal is simple: make every service visit easy, transparent, and positive. If anything ever goes differently, simply let me know and I can work to find a solution to any problem.

Dealership Experience

9 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

Universal Technical Institute Graduate

MBDRIVE - Mercedes-Benz DRIVE Graduate

View more specialties & trainings
4.9

87 Reviews

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87 Reviews of Alexander Heckman

February 05, 2026

Dealership Rating
Employee Rating

Great and fast service. Alexander helped me with what I needed. Went detail by detail More

by rubenmaldonado8951
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Feb 06, 2026

Precision Honda responded

Rubenmaldonado8951, Thank you for your review! We’re glad to hear that Alexander provided great and fast service, taking the time to go through everything in detail. We truly appreciate your feedback and look forward to serving you again at Precision Honda!

February 04, 2026

Dealership Rating
Employee Rating

I was promised a car wash, when I picked up my car the gentleman asked them to bring my car and a car wash. The car was brought and the car was not washed even after the fact it was requested when it was More

by Lrosas500
Recommend Dealer
No

Other Employees Tagged: Alexander Heckman

Feb 04, 2026

Precision Honda responded

LRosas, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration you experienced. You should have received the car wash that was promised, We understand how disappointing it is to have to return for something that should have been completed the first time, and we are very sorry that the car wash did not meet expectations. We would appreciate the opportunity to make this right and review your visit with our service team. Please contact me at jgolding@precisionhonda.com or 562-929-7011 at your convenience so we can address your concerns directly and ensure your vehicle is properly taken care of moving forward. Your feedback is very important to us and helps us improve our service. Julia Golding - Customer Relations

January 31, 2026

Dealership Rating
Employee Rating

The dealership experience was quick and resourceful. Alexander provided top notch service. An amazing experience More

by estrella.mm28
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Feb 02, 2026

Precision Honda responded

Estrella, Thank you for sharing your experience! We’re thrilled to hear that Alexander provided top-notch service and made your visit quick, efficient, and enjoyable. Delivering amazing experiences for our customers is exactly what we strive for at Precision Honda. We appreciate your trust and look forward to serving you again!

January 27, 2026

Dealership Rating
Employee Rating

Everything went by fast and he very polite He was very kind and he made sure I was attended properly and he gave me an estimate time and it was accurate More

by Deseree Lori Mora
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jan 28, 2026

Precision Honda responded

Deseree, Thank you for your kind words! We’re glad to hear that everything went smoothly and that our team provided attentive and timely service. We appreciate your feedback and look forward to serving you again at Precision Honda!

Jan 27, 2026

Deseree Lori Mora responded

Very great customer service

January 27, 2026

Dealership Rating
Employee Rating

The dealership was immaculate. The service was mediocre. I had a 10% off coupon on my dash but it wasn’t applied. More

by alvagarcia281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pastor

January 27, 2026

Dealership Rating
Employee Rating

Easy way of scheduling service. Was greeted immediately and shown around the service center. Great communication and plenty of space to wait while my car was worked on. More

by oscarrosales
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jan 28, 2026

Precision Honda responded

Thank you, Oscar, for the great review! We’re glad to hear scheduling was easy and that you felt welcomed right away. It’s wonderful to know our service center, communication, and waiting area made your visit comfortable while your vehicle was being serviced. Alexander will appreciate the shoutout—thanks again for choosing us, and we look forward to seeing you next time!

January 26, 2026

Dealership Rating
Employee Rating

The dealership was vary clean and nicely kept, inviting not to crowded lots of seating for customers and the workers were very nice and helpful More

by erickagregory2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2026

Precision Honda responded

Erickagregory2, Thank you for sharing your experience! We’re thrilled to hear that you found our dealership clean, inviting, and comfortable, with plenty of seating. It’s wonderful to know our team made your visit enjoyable — we strive to provide a welcoming environment and helpful service for every customer. We look forward to seeing you again soon! — Precision Honda Team

January 26, 2026

Dealership Rating
Employee Rating

Coffee was great! Can they have pastries for customers! It'll be nice to have pastries for customers while they wait 4 hours for a basic oil change More

by sgchamps
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jan 27, 2026

Precision Honda responded

SGChamps, Thank you for your feedback! We’re glad you enjoyed the coffee and appreciate your suggestion about pastries — . I’ll be sure to share this with Alexander Heckman and the service team as we continue looking for ways to enhance the customer experience. We look forward to seeing you again soon! — Precision Honda Service Team

January 26, 2026

Dealership Rating
Employee Rating

Everything was very smooth. Everyone was knowledgeable and helpful. I would recommend friends and family to precision Honda. More

by rbarrios_jr
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jan 27, 2026

Precision Honda responded

RBarrios, Thank you for taking the time to share your experience! We’re thrilled to hear that your service visit was easy and convenient, and that Alexander Heckman was knowledgeable and helpful. Our team takes pride in providing exceptional care, and it’s always rewarding to know it made a difference for you. We look forward to seeing you again for your next service! — Precision Honda Service Team

January 25, 2026

Dealership Rating
Employee Rating

I was greeted by Alexander when I arrived. He was very polite and courteous. He walked me through the process and showed me where I could wait in the lounge. It was supposed to take about two More

by Proud2teach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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