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Alexander Heckman
Alexander Heckman at Precision Honda

Alexander Heckman | Page 5

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.9
92 Reviews

Hi, I’m Alexander, a Service Advisor here at Precision Honda. I’m passionate about helping people keep their vehicles safe, reliable, and running at their best without stress. I pride myself on clear communication and honest recommendations, so you always know exactly what your car needs and why. Outside of work, I enjoy staying active, exploring new places, and learning more about cars and the technology behind them. My goal is simple: make every service visit easy, transparent, and positive. If anything ever goes differently, simply let me know and I can work to find a solution to any problem.

Dealership Experience

10 mos

Industry Experience

10 yrs, 10 mos

Specialties & Trainings

Universal Technical Institute Graduate

MBDRIVE - Mercedes-Benz DRIVE Graduate

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4.9

92 Reviews

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92 Reviews of Alexander Heckman

February 23, 2026

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Employee Rating

It was a good experience. They helped me a lot.I like there customer service More

by inglewoodbrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2026

Precision Honda responded

inglewoodbrat, Thank you for choosing Precision Honda and sharing your experience! We are happy to hear you had a good experience and that our team was able to help you. Providing great customer service is always our goal. We look forward to seeing you again next time!-Dennis Alejo GSM

February 21, 2026

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Alexander was very friendly & helpful with answering all my questions. New location is wonderful with attentive staff members More

by emelynunez94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2026

Precision Honda responded

emelynunez94, Thank you for choosing Precision Honda and sharing your experience! We are thrilled to hear that Alexander was friendly and helpful in answering your questions. We are also glad you’re enjoying our new location and attentive team. We look forward to seeing you again next time!-Dennis Alejo GSM

February 20, 2026

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Employee Rating

Great smooth experience! I had never seen Alexander there before, he's kind and very friendly. More

by cisco.avila
Recommend Dealer
Yes

Other Employees Tagged: Alexander

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Feb 20, 2026

Precision Honda responded

cisco.avila, Thank you for choosing Precision Honda and sharing your experience! We are thrilled everything went smoothly, and we’ll be sure to pass along your compliments to Alexander. He truly enjoys taking great care of our customers. We look forward to seeing you again next time!-Dennis Alejo GSM

February 19, 2026

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Employee Rating

My concerns were addressed and Alex kept me informed in every step Thank you Alex for you courtesy More

by Rose22364
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Feb 19, 2026

Precision Honda responded

Rose22364, Thank you for choosing Precision Honda and sharing your experience! We are so glad to hear your concerns were fully addressed and that Alex kept you informed every step of the way. We love having you at Honda World Downey. We look forward to seeing you again next time!-Dennis Alejo GSM

February 18, 2026

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Employee Rating

the dealership is beautiful and have what a patron needs while waiting the coffee being able to buy your snacks. Amazing Alexander was amazing. Also explaining everything checking on me making sure everythi More

by tomica_fields
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Feb 18, 2026

Precision Honda responded

tomica_fields, Thank you for choosing Precision Honda and sharing your experience! It’s great to hear you enjoyed the dealership experience, from the waiting area to the refreshments. Providing clear communication and attentive service is very important to us, and we’re glad Alexander delivered just that. We look forward to seeing you again next time!-Dennis Alejo GSM

February 16, 2026

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Employee Rating

Great dealer. Appreciate the efficiency. The electronic portal is neat and useful. The remodel looks great. More

by n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2026

Precision Honda responded

N, Thank you for choosing Precision Honda and sharing your experience! We’re glad to hear you appreciated the efficiency of your visit and found the electronic portal helpful and easy to use. We’ve put a lot of thought into making the experience as smooth and transparent as possible, so it’s wonderful to know it’s making a difference. We’re also excited about the remodel and are happy you like the new look! We truly appreciate your support and look forward to seeing you again.-Dennis Alejo GSM

February 11, 2026

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Employee Rating

My recent event was excellent. I was hesitant to return to this dealership due to poor customer service, but this recent visit was great. More

by Mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Villareal

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Feb 11, 2026

Precision Honda responded

Mars, Thank you for choosing Precision Honda and sharing your experience! We truly appreciate you giving us another opportunity after your previous visit did not meet expectations. Your feedback is incredibly important to us, and I’m glad to hear that your recent event was excellent and that our team delivered the level of service you deserve.-Dennis Alejo GSM

February 10, 2026

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Employee Rating

Professional, helpful, informative, friendly and comfortable. Only wish services weren't so expensive. I prefer the dealer but sometimes i have to consider small shops for adfordable service. More

by madeoforanges
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Feb 10, 2026

Precision Honda responded

madeoforanges, Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that you found our team professional, helpful, and comfortable to work with. We hope to continue earning your trust, whether at our shop or alongside other options you consider.-Dennis Alejo GSM

February 10, 2026

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Employee Rating

From the moment I pulled in I was greeted with a hello and Alexander was polite the entire time More

by mware03
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Feb 10, 2026

Precision Honda responded

mware03, Thank you for choosing Precision Honda and sharing your experience ! We’re glad you felt welcomed from the moment you arrived, and we’ll be sure to pass along your kind words to Alexander. We appreciate your feedback and look forward to seeing you again!-Dennis Alejo GSM

February 09, 2026

Dealership Rating
Employee Rating

Excellent in every sense , I am satisfied Very satisfied, Alexander Heckman was awesome , it was fast and comfortable in the waiting area as well More

by Angieevasquez88
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Feb 10, 2026

Precision Honda responded

Angieevasquez88, Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear you were very satisfied with your visit. Alexander Heckman will be happy to know you appreciated his awesome service. We’re also glad the process was fast and that you were comfortable in our waiting area. We truly appreciate your business and look forward to seeing you again!-Dennis Alejo GSM

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