Alexander James Larrea
Alexander James Larrea at Ford of Kendall

Alexander James Larrea | Page 4

SERVICE ADVISOR

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.8
40 Reviews
4.8

40 Reviews

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40 Reviews of Alexander James Larrea

July 23, 2024

Dealership Rating
Employee Rating

I was greeted in a timely manner and was in and out quickly after getting my truck serviced. Alex was professional and courteous. More

by Bradleypschwartz
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2024

Ford of Kendall responded

We are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 13, 2024

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Employee Rating

Great customer service, and the absolute best service for your Ford. Will keep coming back More

by God305
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 19, 2024

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

June 27, 2024

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Employee Rating

You have great guys in the service department. I only wish the repair time was shorter, but there is always a queue of cars before a mechanic can get to your car. More mechanics, maybe? More

by Frodriguez15
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2024

Ford of Kendall responded

Hi, thank you for sharing this recent experience with us. Our goal is to learn from your feedback and continue to improve for all of our valued clients so we hope to speak with you soon. Please give us a call at (305) 238-9211

June 16, 2024

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The representatives are very professional, but I have a suggestion. You need have car looners, for the best services More

by NAYVIGONZALEZ0824
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

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I’m very happy with their service. They told me how long it was going to take & that is what it took. They treat their customers with great customer service skills. More

by TERRYDVL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2024

Dealership Rating
Employee Rating

Friendly service. I initially had an issue but subsequent visits my service advisor Alex went above and beyond. More

by YOHANCEFCHIN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 14, 2024

Ford of Kendall responded

Hi, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

June 07, 2024

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Employee Rating

Not comparable to the services provided in the past , at this time it’snot good More

by Juliocmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2024

Ford of Kendall responded

Hi, we appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for leaving feedback. Please reach out to us at (305) 238-9211 so we may identify ways to improve your experience.

June 01, 2024

Dealership Rating
Employee Rating

Wonderful service they need to give pay raises to everyone who helped me during my service Monserrat Ortiz,Alexander Larrea,Ariana they made everything run smoothly and they got my truck back before More

by Sergio.depaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Ford of Kendall responded

Hi Sergio, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 30, 2024

Dealership Rating
Employee Rating

No one at the dealership was able to tell me if there was a specific kit for my car produced by Ford: furthermore, to my question as to why a warning light had come on on the display, no one was able to give More

by lexmia74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 24, 2024

Dealership Rating
Employee Rating

Un buen equipó de trabajo, respetuoso con una solución rápida del problema y una atención excelente More

by FLLLABOREM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2024

Ford of Kendall responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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