Alexander Leanch | Page 4

Alex was great to work with he listened to what I wanted in a car. in a car. More

by kenbucher Verified Customer Verified Customer

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We had a wonderful experience buying our vehicle from Joseph Chevrolet. From walking in to signing the final papers, Alex and Lee made our car shopping experience stress free and enjoyable. They truly ca Joseph Chevrolet. From walking in to signing the final papers, Alex and Lee made our car shopping experience stress free and enjoyable. They truly care about their customers and want to provide them with the absolute best service. Thank you for supporting our growing family! More

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The sales team at Joseph is EXCELLENT. No pushy sales person here. They listened to what I wanted and delivered. Alex; Lee; and Phil delivered in all my expectations and more. We came No pushy sales person here. They listened to what I wanted and delivered. Alex; Lee; and Phil delivered in all my expectations and more. We came in looking for a used car and left with a 2024. Thanks Joseph Chevrolet! More

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Alex was very knowledgeable about the electric vehicals. Which helped us understand just how amazing they are. Apleasure to work with. Thanks again. Which helped us understand just how amazing they are. Apleasure to work with. Thanks again. More

by G G Verified Customer Verified Customer

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Great car buying experience, Alex was very professional and made it easy for me. I’m really happy with 2024 Chevy Tahoe Z71 and made it easy for me. I’m really happy with 2024 Chevy Tahoe Z71 More

by mnatel33 Verified Customer Verified Customer

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Alex was very knowledgeable about the vehicles features and great to work with when buying my new Traverse. and great to work with when buying my new Traverse. More

by mdbender Verified Customer Verified Customer

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Very professional sales people. Ansered all my questions l am older person and some times over looked or talked to like a child. But not at Joseph Chevrolet. Treated me with kindn Ansered all my questions l am older person and some times over looked or talked to like a child. But not at Joseph Chevrolet. Treated me with kindness and respect..and Alex was a big help.thank you all and I love my car. More

by missymueller18 Verified Customer Verified Customer

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I am happy with the car we selected, and even the general salesman we worked with. My biggest complaint / concern lays with the sales manager, Lee. When I expressed interest in this car I insisted I wanted t salesman we worked with. My biggest complaint / concern lays with the sales manager, Lee. When I expressed interest in this car I insisted I wanted two keys because most used cars seem to only contain one for some reason. I was assured on the phone it was not an issue for this vehicle. When we checked out the car I expressed this need again and was informed it only had one key but he would get us a second key and even included it on the "owed to customer" paperwork. Then when we went to close the deal he suddenly said he could not get a second key but offered to reduce the vehicle price so I could go get one made. We agreed on a discounted "out the door" price and I even questioned him that it was the total price including tax, title and license. He assured me that was thr final price. We then went in with the finance guy and suddenly the car was about $1200 more than the agreed price. I complained and they brought Lee back in who stated he "mispoke" and the price he quoted did not include the tax, title and license. He further reduced the price but it was still about $600 over the original signed agreement. I have never before had a signed agreement and then had to renegotiate for a higher price at signing. Lee was very apologetic and admitted it was his fault in communicating wrongly to me but they refused to honor our original signed agreement. After spending 3 hours going through everything I went ahead and purchased. It was a "fair" price, just not a "great" price nor what we were promised. I understand mistakes sometimes happen, but when I explained to him to look at it through my eyes. I was promised keys that I never got, I was then promised a discount for the keys ans didn't get that either, and felt tricked they slid thr new price in without saying a word like they hoped I didn't catch it. He then offered to get me a full tank of gas which is obviously not worth $600 bucks. To add injury to insult we took possession of the car and got 20 minutes down the road and noticed he DID NOT fill the car up. It took longer than expected so we were running late and did not have time to turn around and complain. So not the best experience and it makes it hard for me to want to recommend this place to someone else. More

by JBarnard Verified Customer Verified Customer

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Alex was great to work with and very patient as we made decisions and considered our options. decisions and considered our options. More

by eckertholland Verified Customer Verified Customer

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They were very helpful. Finance was fast and easy. Good experience. Car was very clean Finance was fast and easy. Good experience. Car was very clean More

by juleedycus Verified Customer Verified Customer

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