Alexander Matallana
Alexander Matallana at Paragon Acura

Alexander Matallana

Sales Manager

Paragon Acura

56-02 Northern Blvd
Queens, NY 11377

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4.9
79 Reviews

Hello my name is Alexander Matallana. I was born in raised in Queens, NY. I have been in the customer service business for over 10 years with several years of Sales and Managerial experience. The reason I joined the automotive industry and Paragon Acura was to share my love for the Acura brand and, to provide truly exceptional customer service to the community I love so much. I always said to myself when purchasing/leasing my personal vehicles that I can provide a better experience than I was given. That was my major reason for jumping on board. I have been fortunate enough to achieve Acura's greatest accolades in my first 2 years with Acura that being The Platinum Council of Sales of Excellence. My main goal is to differentiate myself from other Sales Consultants by treating my clients fairly and providing a custom experience tailored to their wants and needs.

Dealership Experience

10 yrs, 3 mos

Industry Experience

10 yrs, 3 mos

Specialties & Trainings

Training and development

2X Platinum Council of Sales Excellence

View more specialties & trainings
4.9

79 Reviews

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79 Reviews of Alexander Matallana

March 20, 2026

Dealership Rating
Employee Rating

Jesus Fabian was great best salesperson ever got me my 2026 Acura Aspec Advance white with red interior and I’m so in love with my car the people here are very professional and I love the way they treat m More

by Horta.erika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2026

Paragon Acura responded

Thank you for your wonderful review, Erika! I'm thrilled to hear that you had an excellent experience with Jesus and that you're in love with your new 2026 Acura A-Spec Advance. At Paragon Acura, we pride ourselves on our professionalism and customer care, and it's heartwarming to know that you felt well-treated. We look forward to welcoming your family to our dealership in the future! Enjoy your new car! Ana Quintero Client Relations Manager 718-540-7151 aquintero@paragonhonda.com

March 20, 2026

Dealership Rating
Employee Rating

Jesus Fabian was great best salesperson ever got me my 2026 Acura Aspec Advance white with red interior and I’m so in love with my car the people here are very professional and I love the way they treat m More

by Horta.erika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 20, 2026

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JESUS FABIAN was my salesperson he was the greatest helped me with trading my wife’s car a 2023 Honda crv for a 2026 Acura ADX Aspec Advance and me and my wife are so happy special thanks to Tiffany wh More

by brianramirez3433
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2026

Paragon Acura responded

Thank you, Brian! I truly appreciate your kind words and am thrilled to hear about your positive experience with Jesus and Tiffany at Paragon Acura. I'm delighted that you and your wife are enjoying your new 2026 Acura ADX Aspec Advance. Your continued support and referrals mean a lot to us. We look forward to welcoming you back in the future! Ana Quintero Client Relations Manager 718-540-7151 aquintero@paragonhonda.com

September 06, 2025

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Best customer service ever! Will recommend to Peter and Eudes and Byron! Such a great experience More

by Dreamos360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Pazmino, Hannan Zafar, Eudes Rodriguez, Mohammed Hossain , Jordan Negron, Diony Reyes., Byron

Sep 06, 2025

Paragon Acura responded

Thank you so much for your kind words! I'm thrilled to hear that you had the best customer service experience at Paragon Acura. I appreciate your recommendations to Peter, Eudes, and Byron! We look forward to assisting you again in the future. Safe travels! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

June 02, 2025

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Employee Rating

From the moment I’d called to service my old car to sitting down with Sadiya to discuss new possible car option, the treatment I’d received at this dealership was overwhelmingly great. Sadiya was pres More

by Jenytejada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sadiya Afrin , Steven Madrid

Jun 02, 2025

Paragon Acura responded

Thank you so much for your wonderful review, Jeny! I am thrilled to hear that you had such a great experience at Paragon Acura, from your initial call to your discussions with Sadiya. We take pride in providing excellent service and we're glad that Sadiya was able to assist you with your questions. We look forward to welcoming you back for your next visit! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

April 05, 2025

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Employee Rating

They where on point with all of mine needs and also they came in clutch at the end of the deal More

by brianramirez3433
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sadiya Afrin

Apr 06, 2025

Paragon Acura responded

Thank you for your wonderful feedback! We're thrilled to hear that our team at Paragon Acura was able to meet all of your needs and come through for you during the end of your deal. We appreciate your support and hope to see you again soon! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

March 21, 2025

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Employee Rating

Paragon Acura and Staff are always a pleasure to work with. I been a customer for over 12 years with numerous cars purchased. The kind, professional demeanor of the staff always makes purchasing a vehic More

by D.patruno80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Pazmino, Eudes Rodriguez, Sadiya Afrin , Caroline Narine

Mar 21, 2025

Paragon Acura responded

Thank you for your kind words! We truly appreciate your loyalty over the past 12 years and are very happy to hear that our team has consistently provided you with a pleasant vehicle purchasing experience. At Paragon Acura, we strive to make every interaction enjoyable, and your feedback is a wonderful reminder of our commitment. We look forward to seeing you again soon! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

March 13, 2025

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Employee Rating

Excellent service and knowledgeable staff. Helped me unfold my lease problems with great explanation. Thank you! More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Padilla, Mohammed Hossain

Mar 13, 2025

Paragon Acura responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at Paragon Acura and that our knowledgeable staff was able to assist you with your lease questions. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

March 12, 2025

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Employee Rating

CHSPECIAL THANKS TO EUDES Rodriguez and SALES MENEGER JUSTIN HILI, THANK YOU very much FOR YOUR PROFESSIONALISM, HELP AND EXPERIENCE More

by mardakh12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eudes Rodriguez, Sadiya Afrin

Mar 12, 2025

Paragon Acura responded

Thank you for your wonderful review! We're thrilled to hear that Eudes and Justin provided you with exceptional service at Paragon Acura. Your kind words about their professionalism and expertise mean a lot to us. We hope to see you again soon for any of your automotive needs! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

March 01, 2025

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Employee Rating

This dealership is fantastic. Sadiya Afrin was the most professional and pleasant salesperson I've ever worked with at a dealership. She made the entire process seamless and enjoy More

by zevytwo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Connor, Sadiya Afrin

Mar 05, 2025

Paragon Acura responded

Thank you for your thoughtful review. We’re thrilled to hear about your positive experience with Sadiya, April, and Alexander at Paragon Acura. It’s wonderful that Sadiya could make your visit enjoyable and stay late to help you drive away in your new vehicle. We are always striving to provide the best service possible, and your feedback about the service department is valuable. Please feel free to reach out to us directly so we can address your concerns. Thank you for choosing Paragon Acura. Sincerely, Shun Rodriguez srodriguez@paragonacura.com (C) 908-316-8146 (W) 929-543-3310

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