Alfredo Dalence | Page 9

Thumbs up 👍🏽 Upon arrival to Herb Chambers Honda Boston I was greeted promptly by Trevor Veerana in Sales. I needed another vehicle ASAP for my long commutes and a Upon arrival to Herb Chambers Honda Boston I was greeted promptly by Trevor Veerana in Sales. I needed another vehicle ASAP for my long commutes and also for my job. Thanks to Trevor (Sales), Alfredo (Sales Manager), Lascelles (Business Manager), Yanique and Ginger (Registration Process) for helping me with the buying process. I was able to get a great value on my trade in and I love my new vehicle! My girlfriend is next to visit Trevor for her next vehicle. Overall the most easiest buying experience I’ve had at any dealership. Truly feel cared for and my time was respected from start to finish. - Mario Clemons More

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Easiest Buying Process! My fourth time buying a car and by far, this has been the most relaxed experience I've ever had spending so much money. Trevor, Alfredo, and Lascelle My fourth time buying a car and by far, this has been the most relaxed experience I've ever had spending so much money. Trevor, Alfredo, and Lascelle took their time and explained every step of the way for me. I bought my CR-V almost one month ago and Trevor has followed up/stayed in contact with me through emails, phone calls, and even text! Yanique and Ginger went above and beyond! They stayed late to help me with registration and getting plates for my SUV. Everyone always had a smile on their face and was available to help. My wife is in the market for a car and we will definitely return to Herb Chamber Honda Boston and see Trevor for our next purchase. -Franklyn N. More

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Love my new CR-V Great experience with Brian ,Alfredo and Gerson Bought a CR-V and it took only 1 hour very happy thank you Guys love my new car Great experience with Brian ,Alfredo and Gerson Bought a CR-V and it took only 1 hour very happy thank you Guys love my new car More

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Honda Pilot Great experience buying my new honda Pilot from Dennise. Ave was professional and friendly. I got the car I wanted at the price I wanted! Great experience buying my new honda Pilot from Dennise. Ave was professional and friendly. I got the car I wanted at the price I wanted! More

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Friendly and not pushy - pleasure to work with! Brian was a joy to work with. He greeted me within a minute of me entering the dealership. I shared with him what I was looking for, and he went rig Brian was a joy to work with. He greeted me within a minute of me entering the dealership. I shared with him what I was looking for, and he went right towards learning more information about me and taking me on a test drive. During the test drive, he didn’t mention the car at all. We talked about basketball and family. He then asked me about the car after the test drive. He was not pushy at all and was helpful in answering my questions. I came away from the dealership having met a new friend and someone who I’d feel comfortable doing business with. I highly recommend him to anyone I speak to who’s thinking of getting a Honda. More

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Helped in a pinch Thomas Tyler and Alfred were all super helpful in getting me set up in a new car. My car was totaled in a snow storm so was in a time crunch and they Thomas Tyler and Alfred were all super helpful in getting me set up in a new car. My car was totaled in a snow storm so was in a time crunch and they worked really fast to help me. More

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My treatment was excellent by everyone, MY SALESMAN, TREVOR VEERANA, WAS GREAT! EVERYONE AT THE DEALERSHIP WERE EXCELLENT, I WOULD RECOMMEND TO EVERYONE THAT I KNOW. Carl Stevens, A hap MY SALESMAN, TREVOR VEERANA, WAS GREAT! EVERYONE AT THE DEALERSHIP WERE EXCELLENT, I WOULD RECOMMEND TO EVERYONE THAT I KNOW. Carl Stevens, A happy Honda Accord owner. Thank you everyone. More

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Buyer beware I have been a customer of Herb Chambers for 7 years now and have never had a pleasant experience in the Honda Boston dealership. I had a very terrible I have been a customer of Herb Chambers for 7 years now and have never had a pleasant experience in the Honda Boston dealership. I had a very terrible experience with the sales team here, constantly trying to squeeze whatever they could out of my bank account and playing me as an idiot the whole time. This past experience will make it so I never shop there again. I was looking to lease a new car, as I had done for the past 6 years, and finally came to an agreement on a monthly payment. I was told I would be getting a white, HR-V with sport trim and it would be able to drive 2 days after I purchased the vehicle. 2 days turned to a week of minimal communication and no answers. I was finally told that the vehicle I had signed for and did all the paperwork for was not a couple towns away, like they had said, but held up at the Mexican border and that it would take an additional 2 weeks to arrive. So I decided to get a different color, even though that is not the car I wanted. They did nothing to accommodate or make up for the lie they sold me, and had me drive an hour to their new location in Dorchester, which is not a nice dealership. I sat there for another 2 and a half hours as they got together paperwork they said was all set and were not apologetic nor did they do anything to ease the inconvenience of the past week and the unplanned trip. On top of that, the car was not inspected, I had no physical registration and couldn’t contact my insurance to get rates as a result. I was told to go out and get it inspected, and request a refund for the inspection they had already charged me for in my paperwork. So now on my time this week, I have to call insurance companies, get my car inspected, wait for a refund and print out my own registration form. This place is a joke and they treat people poorly. Do not buy from here. More

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Horrible Experience! Stay Away. Horrible Experience! Will never do business with them again! They promote their brand as transparent & straightforward. My experience involved the usu Horrible Experience! Will never do business with them again! They promote their brand as transparent & straightforward. My experience involved the usual False Advertising/False Promises. Purchased a Honda HRV and was told it comes with a remote starter. After asking again to confirm if it does, the response was yes. When we realized the car doesn't have a remote starter, both sales person and manager said it wasn't advertised and that I have to pay for one. Stay Away! They're just like all the other used car dealerships. More

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Wonderful experience getting a new car! Michael is by far the best! He was extremely professional and I enjoyed every minute of the experience! I have been coming to this dealership since 19 Michael is by far the best! He was extremely professional and I enjoyed every minute of the experience! I have been coming to this dealership since 1990! Always very positive outcomes! More

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